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Hotel Cartagena Plaza

4.0 star property
Beach hotel with outdoor pool, near Bocagrande Beach

Photo gallery for Hotel Cartagena Plaza

Relax by the pool overlooking the beach and sea.
Enjoy a diverse selection of salads, fruits, and vegetables at this expansive buffet.
Relax by the pool surrounded by lush greenery and take in the breathtaking ocean views.
Relax in style with plush seating and a warm atmosphere.
Experience the sleek, curved facade and inviting entrance of this stylish hotel, surrounded by lush palm trees.
Relax in style at Hotel Cartagena Plaza, an upscale family-friendly hotel near Bocagrande Beach. Indulge in a breakfast buffet, unwind with spa treatments, and enjoy the two on-site restaurants or take some time to lounge by the outdoor pool.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Free breakfast
  • Pool
  • Non-smoking
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Nightclub
  • Fitness centre
  • Beach towels
  • Pool bar
  • 24-hour room service
  • Children's club
  • Babysitting
  • 24-hour business centre
  • Conference centre

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's club
  • Playground on-site
  • Private bathroom
  • Daily housekeeping

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Woman Room

Woman Room

Woman Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Hairdryer
Private bathroom
Minibar
In-room safe
Iron/ironing board
Desk
Daily housekeeping
  • 2 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Room (Tematic Room)

Room (Tematic Room)

Room (Tematic Room)

Highlights

Air conditioning
Bathrobes
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
Daily housekeeping
In-room safe
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

7.0 out of 10
Good
(7 reviews)

Highlights

Air conditioning
LCD TV
Sofa bed - double
Hairdryer
Private bathroom
Minibar
Desk
In-room safe
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
LCD TV
Sofa bed - double
Hairdryer
Private bathroom
Minibar
Desk
In-room safe
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, Business Lounge Access

Executive Room, Club lounge access

Executive Room, Business Lounge Access

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Hairdryer
Private bathroom
Minibar
In-room safe
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Business Room, Concierge Service, Tower

Business Room, Tower

Business Room, Concierge Service, Tower

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Hairdryer
Private bathroom
Minibar
Desk
In-room safe
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Ocean view

Superior Room, Ocean view

Superior Room, Ocean view

7.8 out of 10
Good
(8 reviews)

Highlights

Air conditioning
LCD TV
Sofa bed - double
Hairdryer
Private bathroom
Minibar
In-room safe
Iron/ironing board
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior with Street View

In-room safe, desk, free WiFi, bed sheets

Room Superior with Street View

  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Room Superior with Sea View

In-room safe, desk, free WiFi, bed sheets

Room Superior with Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 4
  • 1 Single Sofa Bed and 2 Double Beds

View all photos for Room Superior

In-room safe, desk, free WiFi, bed sheets

Room Superior

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

In-room safe, desk, free WiFi, bed sheets

Room Standard

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Room Executive

In-room safe, desk, free WiFi, bed sheets

Room Executive

  • Sleeps 2
  • 2 Double Beds

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8.0 out of 10, Very good, 417 reviews
The price is AU$158
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About the area

Map
Cra 1a No.6-154 Bocagrande, Cartagena, Bolivar, 130001

What's nearby

  • Bocagrande Beach - 1 min walk - 0.0 km
  • Rio Cartagena Casino - 3 min walk - 0.3 km
  • Castillo Grande Beach - 14 min walk - 1.2 km
  • Clock Tower - 6 min drive - 3.1 km
  • Cartagena de Indias Convention Center - 6 min drive - 3.4 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 19 min drive

Restaurants

  • ‪Leña Y Carbón - ‬4 min walk
  • ‪Juan Valdez Café - ‬1 min walk
  • ‪Ely Café de la Casa - ‬2 min walk
  • ‪Boca Rica - ‬4 min walk
  • ‪Kfc - ‬3 min walk

About this property

Hotel Cartagena Plaza

Hotel Cartagena Plaza is a great choice for your beach stay in Cartagena. The outdoor pool provides a splash of fun, and guests can also take advantage of a fitness centre. Restaurant Le Place serves breakfast, lunch and dinner. Other highlights include a nightclub, a poolside bar and a snack bar/deli. Fellow travellers say great things about the helpful staff.

All-inclusive

All-inclusive room rates at Hotel Cartagena Plaza are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 311 rooms
    • Arranged over 18 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • Guests providing vaccine records must have received complete COVID-19 vaccination at least 12 days prior to check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 4 children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • No cots (infant beds)
    • Babysitting*
    • Children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's club
  • Playground
  • Babysitting (surcharge)

Working away

  • 24-hour business centre
  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 1993
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Nightclub
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Water-efficient toilets only

Special features

Dining

Restaurant Le Place – This buffet restaurant serves breakfast, lunch and dinner. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Children & extra beds

  • Babysitting is available for an extra charge
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector and a security system on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Cartagena Plaza
Cartagena Plaza Hotel
Hotel Cartagena Plaza
Hotel Cartagena Plaza Hotel
Hotel Cartagena Plaza Cartagena
Hotel Cartagena Plaza Hotel Cartagena

Frequently asked questions

Does Hotel Cartagena Plaza offer free cancellation for a full refund?

Yes, Hotel Cartagena Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Cartagena Plaza?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Cartagena Plaza?

Sorry, neither pets nor service animals are allowed.

What are the check-in and check-out times at Hotel Cartagena Plaza?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Hotel Cartagena Plaza?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (4-min walk) is nearby.

What is there to do at Hotel Cartagena Plaza and nearby?

Hotel Cartagena Plaza has a nightclub and an outdoor pool, as well as a fitness centre and an arcade.

Are there restaurants at or near Hotel Cartagena Plaza?

Yes, there's an on-site restaurant, Restaurant Le Place.

What's the area around Hotel Cartagena Plaza like?

Hotel Cartagena Plaza is located on the waterfront in Bocagrande, a short 4-minute walk from Rio Cartagena Casino and 13 minutes' walk from El Laguito Beach.

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Hotel Cartagena Plaza Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Beach
Food
Air conditioning
Location
Restaurant
Store
Lobby
Breakfast

Reviews

10/10 Exceptional

I like the hotel the pool is a little small but overall good
Escarlet, 3-night trip

8/10 Very good

Good location easy check in & out
Maria C, 5-night trip

10/10 Exceptional

The staff at the Hotel Cartagena Plaza exceeded all expectations! They were incredibly friendly, attentive, and always willing to help. They even went above and beyond to organize a surprise birthday dinner for my son, which made our stay truly unforgettable. Absolutely 5 stars!
Rosalía Kathy, 4-night trip

10/10 Exceptional

Staff was nice and hotel was always maintained clean.
Ayded, 7-night trip

10/10 Exceptional

Excelent
Luis, 2-night trip

10/10 Exceptional

I like everything about the property the personality of the employees the service I will come back again
Martin Fernandez, 5-night trip

10/10 Exceptional

The bellboys and butlers were great, especially Jaun, Cesar, and Andres!
Lyzina, 7-night trip

10/10 Exceptional

Excellent customer service, good food and excellent location
eddy, 4-night trip

10/10 Exceptional

Beautiful
Rene, 7-night trip

10/10 Exceptional

We had all inclusive, with special Mediterranean restaurant, the breakfast was served in special room….. in general……great service
Roberto, 10-night trip

10/10 Exceptional

.
Gustavo, 1-night trip

10/10 Exceptional

everything was nice.
MARLENE, 6-night trip

8/10 Very good

Overall the property in very good conditions and the staff was very kind
Eyanira, 2-night trip

8/10 Very good

Staff was wonderful
Romy, 4-night trip

10/10 Exceptional

Staff was amazing
John Jairo, 3-night trip

10/10 Exceptional

Well located. Good price for what we get. The staff is excellent. We stayed 12 days and were very happy with every thing.
Stateson, 12-night trip

10/10 Exceptional

Good
Leonel, 2-night trip

6/10 Good

I LIKE THE LOCATION OF THE HOTEL. I DID NOT LIKE THE ALCOHOLIC DRINKS THEY SERVED. THEY DID NOT HAVE ALCOHOOL, EXCEPT FOR THE WINE.
ANA, 7-night trip

10/10 Exceptional

The beach at the doors. Excellent Walking at night / safe
Luis Erasmo, 4-night trip

4/10 Fair

Pictures can lie

Not a so good stay....value for money is not there....the Rooms need un UPGRADE URGENTLY they are TOTALLY OUTDATED, bathrooms with mold. Food is just okay and the drinks, when you have the all inclusive package, are Not premium. The personnel service was very good and kind enough to let us change/try three (3) rooms, but once again, the premises are not comfortable and the pictures on the website are deceiving. Bottom line is that the Hotel is NOT well maintained and outdated...
John Freddy, 2-night trip

8/10 Very good

Not speaking language, staff were very helpful. If looking for beach vacation, not a great choice. Food was great service was great, ppl very friendly.

6/10 Good

Old hotel, room picture look a new but very used rooms need update.
Hipolito, 4-night trip

8/10 Very good

Ok
Jose Miguel Gonzalez, 7-night trip

8/10 Very good

We enjoyed our stay. Staff were not the easiest to communicate with because a lot have very little English. However, room was great, managers are helpful and the food was good!
Ciara, 12-night trip

6/10 Good

Registration was very slow, but the food was excellent and staff at the restaurant as Jair was very diligent , courteous and professional