2/10 Poor
6 Jan 2020
There were no towels "in the contract" so I had to pay 400 pesos per towel. The VAT proved not to be included and I had to pay extra.
The electronic room-key didn't work from the first morning. All the time I had to ask , at the reception , to open my room on the 7 th floor. The elevator repeated times didn't work. The same for the wifi. There was no chair in my room . The sheets were to small for the mattress. Many times I woke up lying directly on the mattress , which is hygienically not comfortable.
Last but not least: The hotel used my creditcard to collect the room price , although , according to the reservation on the Expedia site , it only would be used as a guarantee . But they didn't tell me and made pay again in cash !
PaulGeuskens
PaulGeuskens, 4-night trip
Verified Expedia guest review