Queens Hotel

3.0 star property
Hotel in Newport
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Queens Hotel

Exterior
Free daily buffet breakfast
Bar (on property)
Bar (on property)
Family Room

Reviews

5.8 out of 10

Popular amenities

  • Free breakfast
  • Non-smoking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Limited hour front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

Deluxe Single Room

Highlights

Heating
Flat-screen TV
Private bathroom
Shower/bath combination
Electric kettle
Digital channels
Iron/ironing board
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

Family Room

Highlights

Heating
Flat-screen TV
Private bathroom
Shower/bath combination
Electric kettle
Digital channels
Iron/ironing board
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Deluxe Double Room

Highlights

Heating
Flat-screen TV
Private bathroom
Shower/bath combination
Electric kettle
Digital channels
Iron/ironing board
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
19 Bridge Street, Newport, Wales, NP20 4AN

What's nearby

  • Newport Docks - 7 min drive
  • Newport Transporter Bridge - 7 min drive
  • Tredegar House - 8 min drive
  • International Convention Centre Wales - 9 min drive
  • Celtic Manor Resort Golf Club - 9 min drive

Getting around

  • Cardiff International Airport (CWL) - 47 min drive
  • Bristol International Airport (BRS) - 56 min drive
  • Newport Station - 4 min walk
  • Newport (XNE-Newport Train Station) - 5 min walk
  • Pye Corner Station - 5 min drive

Restaurants

  • ‪The John Wallace Linton - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Tiny Rebel Newport City Centre - ‬6 min walk
  • ‪Ye Olde Murenger House - ‬6 min walk
  • ‪The Lamb - ‬6 min walk

About this property

Queens Hotel

Enjoy your visit to Newport with a stay at Queens Hotel. Free perks include WiFi and buffet breakfast daily between 6:30 AM and 10:00 AM.

Languages

English

At a glance

Hotel size

  • 28 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 9:00 AM - 10:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

  • Off-site parking within 299 ft (GBP 7.50 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–10:00 AM on weekdays and 8:00 AM–10:00 AM on weekends

Services

  • Front desk (limited hours)

Accessibility

  • Lift
  • Wheelchair-accessible registration desk
  • Handrails in hallways
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Towels

Stay connected

  • Complimentary wireless Internet access (speed of 50+ Mbps)

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping

Fees & policies

Parking

  • Parking is available nearby and costs GBP 7.50 per day (299 ft away)

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts cash.
Cashless transactions are available.

Also known as

Queens Hotel Hotel
Queens Hotel Newport
Queens Hotel Hotel Newport

Frequently asked questions

Does Queens Hotel offer free cancellation for a full refund?
Yes, Queens Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Queens Hotel?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Queens Hotel?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.
Is there an on-site casino at Queens Hotel?
No, this hotel doesn't have a casino, but Les Croupiers Casino (24-min drive) is nearby.
What's the area around Queens Hotel like?
Queens Hotel is a short 4-minute walk from Newport Station and 9 minutes' walk from Friars Walk Newport.

Queens Hotel Reviews

Reviews

5.8

6.0/10

Cleanliness

6.4/10

Staff & service

4.0/10

Amenities

4.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Poor

The hotel has been closed for six weeks and Orbitz did not let me know.
Robert, 1-night trip with friends
Verified Orbitz guest review

2/10 Poor

David, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Hotel not available
The Hotel is being used for Ukrainian refugees, Hotels.com did not notify me so when I arrived to check in, there was no accommodation available for me at that hotel, the staff was very good and helpful and gave me a name of another hotel to check into, so as this hotel isn’t being used at the moment for holiday makes, it should be taken off the list at this present time.
Curtis, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

The hotel was closed for business when I arrived..
R I, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Elizabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ian, 1-night trip
Verified Hotels.com guest review

6/10 Good

You get what you pay for
You get what you pay for. Comfy bed and clean bathroom. Coffee cups in the room were dirty! Breakfast was very basic. Instant coffee only, no fresh fruit or veg, fried breakfast to order and it took very long wait. Brilliant location just across the road from station however it was very noisy at night with street noice and noice from pub downstairs
Katarzyna, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Pleasant hotel, friendly helpful staff. Clean room adequate for stay over. Breakfast was ok, plenty of choice with cooked breakfast if required. Price excellent for overall stay... would happily use again
derren, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Rosie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyed our stay
The steak and tapas were lovely. Although sadly the inside of my meatballs were raw meat! Room fairly small considering we asked for deluxe double. Staff couldn’t do any more for us. Moved us to another room as shower wasn’t hot enough. Staff friendly and hotel good just a shame about one tapas dish
Claire, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Victoria, 1-night trip
Verified Hotels.com guest review

6/10 Good

Good enough for a one night stay. Breakfast was decent though.
Jason, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Clean and comfy
Check in was good staff very friendly room was very clean comfortable and even though was right near town surprisingly quiet definatley stay again.
Hayley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Denise, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Martin, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not good
Booked a delux room, if that was dekux, would hate to see standard room.. Wasnt much bigger than the double bed, the headboard was broken and kept falling down on us. The shower was tinny and loads of black mould in there. Breakfast was poor, not well layed out. Bacon was dry and like shoe leather. Eggs were not cooked and whites were still runny. Poor choice available.
DAVID, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Davish, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quality Room high standards
Very nice room clean excellent standards and the room was to a high standard, very pleased. Very good value would highly recommend.
Meirion, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Pretty grim
Stayed here prior to the Cardiff Half Marathon. Staff were friendly but overall it was a pretty grim experience. Room was basic in the extreme. The lift next door vibrated whenever it was used which meant that I was woken up every few minutes, music was playing downstairs until late, breakfast was very basic and even started an hour later than planned (seemed to be no awareness that clocks went forward). As I say the staff were friendly but this hotel really needs to step things up. It’s not great at all and I would not recommend it unfortunately
1-night trip
Verified Hotels.com guest review

2/10 Poor

The property was fine and the staff could not have been more helpful. Expedia, however, failed to confirm the reservation with them so on arrival, after a 3 hr journey, we had no room and the hotel was full. The Duty Manager ended up giving us his room for which we were charged £130 - £69 more than we had originally been quoted by Expedia and for which I expect a refund.
John, 1-night romance trip
Verified Expedia guest review

6/10 Good

arrived at the hotel, no clear signs to get into the hotel, eventually found the entrance to find a member of staff walked into the reception to find boxes everywhere looked unfinished and not open, Was checked in and given a room key went to the room the walking distance was unsuitable for part of our party so was moved rooms to a much smaller more unsuitable for his needs but closer and less steps, was noisy in the room due to poor glazing nothing hotel could of done about it as it’s a listed building, went for dinner in the on-site restaurant to find hardly anyone there more staff then customers, staff were just wandering or standing around looking lost, looked at the menu but decided to go somewhere else as the menu was way over priced for the area and went down for breakfast to find a flushed member of staff no one was around that should be
Kerry, 3-night trip
Verified Hotels.com guest review

4/10 Fair

When I arrived, I was given a nice room However, the tv wasn't working No problem as they gave me another less glamorous room. In that room the main light didn't work They assured me it would be fixed the next day. Unfortunately it wasn't They then moved me to yet another room. Woke up and the headboard was dislodged from the wall. When I got back from work, reported it and they sort of fixed it. Also I had paid for breakfast. On arrival when I enquired they said breakfast was at 6 Asked if I could have a takeaway breakfast they said it was fine .... but not available on the Monday. When I asked after work on Monday, they changed breakfast to 7am and was told there was no takeaway breakfast. They said I could go to either Macdonalds or Greggs. Why should I have to pay for my morning meal elsewhere when it was included in the costs?
MR G j, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Happy days , Queens Hotel
Its currently being refurbished , massive place right in the middle of town . free on street parking
Mark, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

tracey, 1-night trip
Verified Hotels.com guest review

2/10 Poor

T, 3-night trip
Verified Hotels.com guest review