terrible experience, we keep receiving text messages about the after hours check in with a code, we arrived around 9 pm, no one was available at check in, safe box had a key for some other tenant of the building, we called the numbers at least 20 times and no one answered. Another family had similar problem, we used counter desk phone and then someone out of state who was managing the property answered and said he cant help much and will try to get a hold of someone.
after 3 hours of struggling we got maintenance person who helped us to get into the room, where there was no air conditioning in the apartment.
TERRIBLE EXPERIENCE.