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Solace by the Sea

3.0 star property
Family-friendly hotel in Ponce with outdoor pool and restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Solace by the Sea

Outdoor pool, open 9:00 AM to 11:00 PM, pool umbrellas, pool loungers
Aerial view
Standard Single Room, 1 Queen Bed
Exterior
Beach nearby

Reviews

6.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Self parking
  • Children's pool
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Snack bar/deli
  • Vending machine
For families
  • Children stay free
  • Children's pool
  • Playground on-site
  • Private bathroom
  • Television
  • Garden
The price is AU$187
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Desk
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Desk
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room, Accessible

Single Room, Accessible

Single Room, Accessible

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Laptop workspace
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Double Bed

Standard Single Room, 1 Double Bed

Standard Single Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Laptop workspace
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 37 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Laptop workspace
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Terrace/patio
The Place at the Sea
Kitchen
Pet-friendly
Free parking
Free WiFi
9.0 out of 10, Wonderful, (63)
The price is AU$166
includes taxes & fees
22 Nov - 23 Nov
The Place at the Sea
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About the area

Map
Highway 2 at km 220.1, Ponce, 00733

What's nearby

  • Parque de Bombas - 7 min drive - 8.4 km
  • Plaza of Delights - 8 min drive - 8.6 km
  • La Guancha - 8 min drive - 10.1 km
  • El Museo Castillo Serralles - 11 min drive - 10.5 km
  • Playa Hilton Ponce - 13 min drive - 10.5 km

Getting around

  • Ponce (PSE-Mercedita) - 12 min drive
  • Mayagüez (MAZ-Eugenio María de Hostos) - 57 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 84 min drive
  • Aguadilla (BQN-Rafael Hernandez) - 94 min drive

Restaurants

  • ‪Burger King - ‬3 min drive
  • ‪Wendy’s - ‬6 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Rancho Playero - ‬6 min drive
  • ‪El Mesón Sandwiches - ‬3 min drive

About this property

Solace by the Sea

Situated by the ocean, Solace by the Sea is a great choice for a stay in Ponce. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Palmares, which serves local and international cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a children's pool and a snack bar/deli.

Languages

English, Spanish

At a glance

Hotel size

  • 101 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, up to 23 kg per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas

Parking

  • Secured uncovered on-site self-parking (USD 3.00 per stay)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Shared microwave
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground
  • Children's menu

What to do

  • Beach nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1970
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Outdoor entertainment area

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Step-free path to entrance
  • Tile flooring in room

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

Dining

Palmares – This family restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Refundable deposits

  • A damage deposit of USD 100 will be collected before check-in

Optional extras

  • Early check-in can be arranged for an extra charge of USD 50.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 50.00 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100.0 per stay
  • Pets are allowed for an extra charge of USD 60 per pet, per stay

Parking

  • Uncovered self-parking costs USD 3.00 per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 11:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

El Tuque
Quality El Tuque
Quality El Tuque Ponce
Solace Sea Hotel Ponce
Quality Inn El Tuque Ponce
El Tuque Hotel
El Tuque Ponce
Hotel El Tuque Ponce
Ponce Quality Inn
Quality Inn El Tuque Hotel Ponce
Quality Inn Ponce
Solace Sea Hotel
Solace Sea Ponce
Solace Sea
Solace by the Sea Hotel
Solace by the Sea Ponce
Solace by the Sea Hotel Ponce

Frequently asked questions

Does Solace by the Sea offer free cancellation for a full refund?
Yes, Solace by the Sea does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Solace by the Sea?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 11:00 PM.
Are pets allowed at Solace by the Sea?
Yes, cats and dogs are welcome, with a maximum weight of 23 kg per pet. There's a charge of USD 60 per pet, per stay, and there's also a deposit of USD 100.0 per stay. Service animals are exempt from fees.
Is parking offered on site at Solace by the Sea?
Yes. Self-parking costs USD 3.00 per stay.
What are the check-in and check-out times at Solace by the Sea?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge of USD 50.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 50.00 (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Solace by the Sea and nearby?
Solace by the Sea has an outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near Solace by the Sea?
Yes, Palmares offers local and international cuisine.
What's the area around Solace by the Sea like?
Solace by the Sea is located a short 8-minute walk from Playa Cayo Cardona.

Solace by the Sea Reviews

Reviews

6.4

Good

6.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Exceptional

JAVIER, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lynette, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

El personal es excelente, desde recepción , los empleados de el restaurante (barra) el joven que mantiene limpio los alrededores, en fin todos. Es un lugar acogedor q cuenta con dos piscinas (una para los niños pequeños y otra para los adultos y jovenes) cancha de baloncesto y volleyball. Le hace falta cariño al edificio como tal , el area de la piscina esta disponible hasta las 12media noche q es muy bueno.
Ruth L, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Good
Raymond, 1-night family trip
Verified Orbitz guest review

2/10 Poor

Al llegar al hotel se ve peligroso por la noche porque no hay iluminación. hicimos el check in nos dieron dos cuartos que estaban ocupados por otros huéspedes. El tercer cuartos que nos dieron estaba sucio y al segundo día de la estadía llegamos al cuarto y estaba inundado por filtraciones en el área del baño así que nos mudan a una cuarta habitación y para colmo esa misma noche se fue el agua y no llegó hasta la 1 am del otro día. Es una pena porque el hotel está ubicado en un área bonita pero lamentablemente el hotel es muy viejo, no lo mantienen y el servicio de los empleados fue terrible.
Vanessa, 2-night family trip
Verified Expedia guest review

6/10 Good

Property was nice, could use a freshening up. Was left without water twice for a couple of hours on my two nights stay. Apart from that pretty nice , kind of old style. No laundry, no wifi.
Christian, 2-night family trip
Verified Expedia guest review

4/10 Fair

The mattress is so hard that trigger my back pain.
Guillermo, 4-night trip
Verified Expedia guest review

2/10 Poor

LES RECOMIENDO Q NO VAYAN ,NO BOTEN SU DINERO, YO RESERVE Y CAUNDO LLEGUE EL HOTEL PARECE ABANDONADO, HAY MUCHOS PERROS POR TODO EL HOTEL, LA PICINA EL AGUA NO SE VE LIMPIA Y CUANDO ENTRAS EN LA HABITACION HAY UN TERRIBLE HOLOR A HUMEDAD, CUALTO CON HONGO Y LA CAMA DURA, TUVE QUE SALIR CORRIENDO Y NO ME DEVOLVIERON NADA DE LO Q PAGUE.
adelmarie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good property and the staff was very polite. Pool is 24/7. You are closed to very good facilities and destinations
Rafael, 1-night trip
Verified Expedia guest review

4/10 Fair

1. The toilet in the bathroom is not accesible for a handicap with wheelchair. 2. The room is not accesible for a handicap with wheelchair. 3. The lavabo is not accesible for a handicap with wheelchair. 4. No hot water.
RUBEN, 5-night family trip
Verified Travelocity guest review

6/10 Good

The accesible room: 1. To ise the toilet for a handicap in wheelchair is not accesible. 2. No hot water. 3. The accesibility in the room for wheelchair is not accesible. 4. The access to the lavabo for a handicap in wheelchair is not accesible, my wife had to use two glasses cup.
RUBEN, 5-night family trip
Verified Travelocity guest review

2/10 Poor

Yamil, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Lo mas basura
Es una porqueria de hotel, los perros toman agua de la piscina en los cuartos hay cucarachas no hay seguridad.
Armando, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

This property should be shutdown. It’s not safe don’t take your family here. More than 30 stray dogs on property, dirty, the sheets are made out of some type of paper. The pools is the dogs drinking fountain. Mosquito hell
Joel, 2-night family trip
Verified Expedia guest review

2/10 Poor

This is a run down cheap motel not a hotel. Pool area was dirty. The beach is not within walking distance as advertised. Also there’s no fridge or microwave in the rooms. No ice vending machine. This is by far the worst place I’ve been & did not feel save at all.
Carmen, 1-night trip
Verified Hotels.com guest review

6/10 Good

Great desk service. Room had very small bathroom. Room smell and looked old.
Vanessa, 1-night romance trip
Verified Expedia guest review

6/10 Good

Raúl, 2-night trip
Verified Expedia guest review

4/10 Fair

Perros 🐕 realengos por toda la propiedad
Melvin, 1-night family trip
Verified Expedia guest review

6/10 Good

El lugar está descuidado, la entrada muy oscura, no habían toallas, los alrededores están oscuros. Deberían darle mantenimiento!
Richmarie, 1-night family trip
Verified Expedia guest review

2/10 Poor

It seems that you are entering an abandoned hotel, we had a bad night, the air conditioning stopped cooling and with a constant noise you could only see a local channel, not cable TV, it needs urgent renovation and more cleaning. Parece que estas entrando a un hotel abandonado pasamos una mala noche el aire acondicionado dejo de enfriar y con un ruido constante solo se veia un canal local no cable tv, necesita una renovacion urgente y mas limpieza.
Ana Rosa, 2-night trip
Verified Expedia guest review

4/10 Fair

Definitely, this hotel needs some work
Glenda, 1-night family trip
Verified Expedia guest review

2/10 Poor

No hay nadie en recepción para recibir a los huéspedes. Olor a perro, cinco perros en la entrada. Llevo 10 minutos esperando para poder hacer Check In a las 11:31 pm. Gracias.
Michelle, 1-night trip
Verified Expedia guest review

2/10 Poor

First we booked solace by the sea in which EXPEDIA should of been knew that the hotel is closed luckily after waiting for about 4 or 5 hours the manager appeared and helped us get another hotel that is unacceptable so if anyone booked Solace by the sea please do other reservations this hotel is going to be closed for a long time
Angel, 6-night romance trip
Verified Expedia guest review

2/10 Poor

The hotel is in VERY BAD condition, neglected, there are many dogs loose in the areas, the pool is hot, and there was no water after 6 pm, the restaurant closed at 6 because of the water, there are no options for dinner, beds very hard, not at all comfortable, there is NO wifi, there are a lot of mosquitoes, I really don't recommend it, there are better options for the price.
Alanrubin, 1-night family trip
Verified Expedia guest review

2/10 Poor

I never got to stay here lookedike a good place when i booked but i'm totallyi dissapointed i was never informed there was no water for a few days before Arrival Remind u it was 315 am when i found out in person @Solace ofcourse i could not stay and then had to go to a neighbor hotel where they sent me.
irene, 2-night family trip
Verified Expedia guest review