Desert Rose Resort

Good experience, looking forward soon for another trip to your lovely hotel

It was a wonderful experience with amazing services, however, some of the hotel staff were rude and not smiling.

The good first beautiful pools nice landscaping most staff friendly. Room was cheap terribly furnished and not what we expected. The guest relations were rude beyond belief.. dealt with them two times and their attitude and unwillingness to help made my wife feel very uncomfortable. The restaurants they say are fully booked and when you arrive are actually empty we were originally told that nothing was available until dinner on our last day. Then after asking the management they gave us a couple reservations and to our shock they were empty fully booked is not 2 tables out of 40 with staff standing around on their phones. The manager was smug and basically said we must understand. The buffet was bland tasteless and lacked variation. The Mexican restaurant staff were very unprofessional and rude even taking my wives plate before she was done without asking her. The wifi only occasionally works in public places. All pools and beaches close at 5 pm which is way to early.

Night shows were amazing There was a variety of different kinds of foods All staff were friendly Overall it was good

We liked it a lot. Would visit back soon

The reception staffs are friendly and helpful. When I checked in around 7AM, I asked if I can take breakfast? The reception agreed cause the last day I will check out at 4AM. I am glad the policy is flexible.

This resort is the best I’ve been to, the place and the service is exceptional. They go out of their way to make sure you’re happy. Thank you dessert rose. Highly recommend this place. I’m great at picking a good resort but this place took it to another level. We had the all inclusive package which included all restaurants on site and there’s a great choice to pick from. The private beach is well maintained and has an amazing view and the entertainment team organised great shows and entertainment. This place is great for family’s and couples and friends. I went with my wife and kids and really enjoyed it. I will definitely return.

The resort is very big with 3 pools, 5 restaurants, (4 of them a-la-carte) the food is good.The hotel organized every night party on the beach and the atmosphere was great. The personnel was very kind and carefull with us. I recomand this hotel!

Very nice place, starting with the front desk they so friendly and nice the hotel it's a little bit large so make sure you will be ready for a lot of walking, the room it's nice, not the best but it's okay, the beach is a little bit dangerous if you don't know how to swim, not recommend at all for kids because there's a suffering thing at the beach so they could get hit and the water get deep all the sudden, food if you into eating this the right place this hotel always open for something to eat and some things differently every day, the guest relation very nice spicaly Ceara, she's very nice, best bar is at the pool the bartender there very good after all this hotel have there ups and down but the people here make sure that you have fun, if you looking for a place to stay and not worry about anything really recommend this place

My lovely second home really relaxing sea view with wonderful swimming , very nice beach with very good food too many bars let u never get boring you want the day 48h because 24 is not enough you to do many things huh really very good spa .The most important is the friendly staff and very active managers who do their best to enjoy us .I m looking to return back as soon as possible.