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Sunstar Hotel Grindelwald

4.0 star property
Family-friendly hotel in Grindelwald with 2 restaurants and spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunstar Hotel Grindelwald

Terrace/patio
Aerial view
2 restaurants, breakfast, dinner served; international cuisine
Reception
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Electric vehicle charging point
  • Free breakfast
  • Pool

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free train station pick-up
  • Ski rentals
  • Ski storage
  • Ski passes
  • Health club
  • Sauna
  • Steam room
  • Self parking

For families (6)

  • Children stay free
  • Playground on-site
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room (Wetterhorn)

Double Room (Wetterhorn)

Double Room (Wetterhorn)

Highlights

Balcony
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room (Standard)

Standard Double Room (Standard)

Standard Double Room (Standard)

Highlights

Balcony
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room (Premium)

Double Room (Premium)

Double Room (Premium)

Highlights

Balcony
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room (Standard Nova)

Double Room (Standard Nova)

Double Room (Standard Nova)

Highlights

Balcony
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room (Wetterhorn)

Single Room (Wetterhorn)

Single Room (Wetterhorn)

Highlights

Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bathrobes
Hairdryer
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family room Eiger

Family room Eiger

Family room Eiger

Highlights

Balcony
Separate sitting area
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 1 Queen Sofa Bed

View all photos for Double Room (Standard Eiger)

Double Room (Standard Eiger)

Double Room (Standard Eiger)

Highlights

Balcony
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bathrobes
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Studio Suite

Hypo-allergenic bedding, free minibar, in-room safe, desk

Junior Studio Suite

Highlights

Balcony
Separate sitting area
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Couples treatment room(s), sauna, steam room, body treatments

BERGWELT GRINDELWALD | ALPINE DESIGN RESORT

Free breakfast
Spa
Pet-friendly
Parking available
9.4 out of 10, Exceptional, (431)
The price is AU$504
includes taxes & fees
12 Jan - 13 Jan 2025
BERGWELT GRINDELWALD | ALPINE DESIGN RESORT
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About the area

Map
Dorfstrasse 168, Grindelwald, BE, 3818

What's nearby

  • First Cable Car - 2 min walk
  • Bussalp - 8 min walk
  • Grindelwald Grund Gondola - 5 min drive
  • First Station - 26 min drive
  • Eiger - 45 min drive

Getting around

  • Zurich Airport (ZRH) - 144 min drive
  • Grindelwald Station - 9 min walk
  • Zweiluetschinen Station - 14 min drive
  • Grindelwald Grund Station - 21 min walk
  • Free train station pickup

Restaurants

  • ‪Da Salvi - ‬1 min walk
  • ‪Kaufmann Hotel AG/Central Hotel Wolter - ‬9 min walk
  • ‪Eigerbean - ‬2 min walk
  • ‪Restaurant Golden India - ‬2 min walk
  • ‪Eiger Mountain & Soul Resort - ‬4 min walk

About this property

Sunstar Hotel Grindelwald

Located near a train station, Sunstar Hotel Grindelwald is a great choice for a stay in Grindelwald. You can visit the spa to be pampered with massages, body wraps or hydrotherapy, and Ambiance, one of 2 restaurants, serves international cuisine and is open for breakfast and dinner. An indoor pool, a bar/lounge and a health club are other features. The helpful staff and breakfast get great marks from fellow travellers.

Languages

English, German

At a glance

Hotel size

  • 219 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (CHF 20 per night; includes in/out privileges)
  • On-site parking is limited
  • Electric vehicle charging point on site
  • Off-site parking within 164 ft (CHF 15 per day)

Transfers

  • Free train station pickup on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)
  • Playground

What to do

  • Ski passes
  • Hiking/biking trails
  • Shopping
  • Bike tour information
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Skiing lessons nearby
  • Snowboarding nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference centre (5920 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Bike shop
  • Pool loungers
  • Ski equipment hire
  • Ski storage

Facilities

  • 2 buildings/towers
  • Built in 1971
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in reception
  • Health club
  • An indoor pool
  • Arcade/games room
  • Bike parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Free stocked minibar
  • Espresso maker
  • Dressing gowns

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Wellnessbereich has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Ambiance – This restaurant specialises in international cuisine and serves breakfast and dinner.
Adlerstube – This restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.
Bar – On-site bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night
  • Christmas Day (25 December) gala dinner per adult: CHF 82
  • Christmas Day (25 December) gala dinner per child: CHF 26 (from 6 to 11 years old)
  • New Year's Eve (31 December) gala dinner per adult: CHF 132
  • New Year's Eve (31 December) gala dinner per child: CHF 26 (from 6 to 11 years old)

Children & extra beds

  • Rollaway beds are available for CHF 75.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 25 per pet, per night

Parking

  • Self-parking costs CHF 20 per night with in/out privileges
  • Parking is available nearby and costs CHF 15 per day (164 ft away)

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Grindelwald Sunstar
Hotel Grindelwald Sunstar
Hotel Sunstar Alpine Grindelwald
Sunstar Alpine
Sunstar Alpine Grindelwald
Sunstar Alpine Hotel Grindelwald
Sunstar Grindelwald
Sunstar Grindelwald Hotel
Sunstar Hotel Grindelwald
Sunstar Alpine Hotel
Sunstar Hotel
Sunstar Grindelwald
Sunstar Hotel Grindelwald Hotel
Sunstar Hotel Grindelwald Grindelwald
Sunstar Hotel Grindelwald Hotel Grindelwald

Frequently asked questions

Does Sunstar Hotel Grindelwald offer free cancellation for a full refund?
Yes, Sunstar Hotel Grindelwald does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sunstar Hotel Grindelwald?
Yes, there's an indoor pool.
Are pets allowed at Sunstar Hotel Grindelwald?
Yes, dogs are welcome. There's a charge of CHF 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Sunstar Hotel Grindelwald?
Yes. Self-parking costs CHF 20 per night. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Sunstar Hotel Grindelwald?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Sunstar Hotel Grindelwald?
No, this hotel doesn't have a casino, but Interlaken Casino (24-min drive) is nearby.
What is there to do at Sunstar Hotel Grindelwald and nearby?
Have fun with on-site winter activities such as skiing. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Sunstar Hotel Grindelwald also has a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Sunstar Hotel Grindelwald?
Yes, there are 2 on-site restaurants, featuring international cuisine.
What's the area around Sunstar Hotel Grindelwald like?
Sunstar Hotel Grindelwald is a short 9-minute walk from Grindelwald Station and 11 minutes' walk from Grindelwald - Wengen Ski Area. Travellers give top marks for the hotel's prime location.

Sunstar Hotel Grindelwald Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Ian, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very comfortable hotel. Nice design. Friendly staff. Just wish the sauna and steam room opened at 8am instead of 10am.
Kendrick, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Hard pass
We stayed in 5 different hotels during our trip to Switzerland and this is the only hotel where we have anything negative to say. The shower broke and fell on my daughter’s head and management offered us a voucher for a future stay for the incident. We won’t ever be back, so declined. The tub was disgusting and moldy as well. We tried calling the front desk four separate times but they would never answer so we had to walk down to reception. There were 2-3 people just standing around so no reason the phones couldn’t be answered. The hotel restaurant had terrible service and food. Reviews online seemed good so maybe because we were there in shoulder season everything was subpar? We ordered 3 steaks and they were all severely overcooked. The 2 burgers ordered at our table were essentially raw - they apparently got the temperatures backwards for the entrees. The spa was also subpar. We really don’t have anything nice to say about this hotel other than the views were amazing - but you can get the same view at many other hotels so I would strongly encourage you to look at those.
Angela, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Giovanna, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Evelio, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were friendly and helpful. The room was lovely and the view from our balcony was spectacular.
Ingrid, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Melissa, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is really good, give a 5 star
James, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

everything
Vishram, 2-night trip
Verified Expedia guest review

8/10 Very good

Pamela, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This beautiful property is in a perfect location for accessing the cable car to First, train station, buses, shops and restaurants. We stayed in a large room which had ample storage and a fabulous view of the mountains from our balcony. There was tea and coffee making facilities and drinks in the fridge which were replenished daily. The bathroom was large with a few essential toiletries and had a bath and shower. We had the breakfast each day which was very nice with a super range of hot food, cold meats, fruits, yoghurts, cereals etc. We stayed when the weather was very hot and the room felt very warm with no air conditioning. I appreciate that this particularly hot weather was quite unusual and we were given a fan. Transport to and from the station is offered on your days of arrival/leavjng. The area is amazing and the hotel is very accessible for First activities and Jungfraujoch. I would definitely stay here again.
Linda, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Todd, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel and friendly staff that helped me with my needs and ideas for the day.
Benjamin, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

grindlewald switzerland and the view from the sunstar hotel is paradise,the hotel is located central to all activities,shops and restaurants
kenneth, 12-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel in a stunning setting . Rooms are a good size, with mini bar, lovely bathroom and magnificent views. Welcome drink available and staff very friendly and helpful.
Elaine, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Perfect location. Views are incredible. Beds are quite firm and no AC which made the room a bit warm, but that’s typical of what we’ve experienced. Overall very nice property.
Todd, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Free shuttle bus was not readily available. And the fact that I could not enjoy outdoor terrace for breakfast was a huge downside. Check in queuing was too long after a long train ride.
Hyunsoo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

YIN, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Location was great. Amazing view except roof.
chang, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Michael, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Best stay of my life the breakfast was amazing and our room was even better with such amazing views
John, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Maneesh, 1-night trip
Verified Expedia guest review