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All properties in Florence, Tuscany, Italy
1 room, 2 adults

Hilton Florence Metropole Hotel

4-star4 stars
Great for families

Good to know

  • Free cots/infant beds
  • Babysitting or childcare (surcharge)
  • Fridge
  • WiFi (surcharge)
Via del Cavallaccio 36, Florence, FI, 50142, Italy

4-star hotel in Florence with restaurant and bar/lounge
  • Free WiFi in lobby
  • Great for families

    Good to know

    • Free cots/infant beds
    • Babysitting or childcare (surcharge)
    • Fridge
    • WiFi (surcharge)
  • Collect stampsYou can collect™ Rewards stamps here
Best value for money
Wellness Area
Great wellness & sports facilities
Location is ok

Hilton Florence Metropole Hotel

from A$124
  • Room, 1 King Bed
  • Twin Room
  • Executive Room, 1 King Bed
  • Executive Twin Room, Business Lounge Access
  • Junior Suite, 1 King Bed
  • Room, 1 King Bed, City View
  • Twin Room, City View
  • Deluxe Room, 1 King Bed, City View
  • Junior Suite, 1 King Bed (Family)

What’s around Hilton Florence Metropole Hotel


  • The Garden of Archimedes - 10 min walk
  • Cascine Park - 39 min walk
  • Visarno the Hippodrome - 2.4 mi / 3.9 km
  • Leopolda Station Exhibition Center - 2.8 mi / 4.6 km
  • The New Florence Opera House - 2.9 mi / 4.6 km
  • Pitti Palace - 4 mi / 6.4 km
  • Cattedrale di Santa Maria del Fiore - 4.3 mi / 7 km
  • Piazza del Duomo - 4.4 mi / 7 km

Getting around

  • Florence (FLR-Peretola) - 8 min drive
  • Lastra A Signa Station - 8 min drive
  • Florence Rifredi Station - 10 min drive
  • Florence-San Marco Vecchio Station - 10 min drive
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 212 rooms
  • This hotel is arranged over 15 floors


  • Check-in time 2 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets allowed *

  • Specific rooms only *

  • Up to 75 lbs


  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms *



  • Self parking *


  • Area shuttle within 0 meters *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Spa services on site
  • Spa tub
Working away
  • 24-hour business centre
  • Meeting rooms
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
  • Number of buildings/towers - 1
  • Year Built – 2004
  • Lift
  • Terrace
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Slippers
Sleep well
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Fridge
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Luci Della Citta - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Hilton Florence Metropole Hotel’s small print

Also known as

  • Florence Hilton Metropole
  • Hilton Florence Metropole
  • Hilton Florence Metropole Hotel Hotel
  • Hilton Florence Metropole Hotel Florence
  • Hilton Florence Metropole Hotel Hotel Florence
  • Florence Metropole
  • Florence Metropole Hilton
  • Hilton Florence
  • Hilton Florence Metropole
  • Hilton Metropole Florence
  • Hilton Metropole Hotel Florence
  • Metropole Florence
  • Hilton Florence Metropole Hotel Florence


All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

The property affirms that it follows sanitization practices of Safe Hospitality National Protocol (Italy) and CleanStay (Hilton) guidelines.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

Optional extras

Self parking costs EUR 10.00 per day

Rollaway beds are available for EUR 30 per night

Full breakfast is offered for an extra charge of EUR 12 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 30 per pet, per stay

WiFi is available in guestrooms for EUR 15 per day (rates may vary)

Wired Internet access is available in guestrooms for EUR 15 (rates may vary)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hilton Florence Metropole Hotel

  • Are pets allowed at Hilton Florence Metropole Hotel?
    Yes, pets are welcome, with a maximum weight of 75 lbs per pet. There's a charge of EUR 30 per pet, per stay.
  • Is parking offered at Hilton Florence Metropole Hotel?
    Yes. Self parking costs EUR 10.00 per day.
  • What are the check-in and check-out times at Hilton Florence Metropole Hotel?
    You can check in from 2 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Hilton Florence Metropole Hotel?
    Yes, there's an onsite restaurant that serves Italian cuisine. Nearby restaurants include Caffè Caravaggio (1 mi), OpS Tuttobene (1.2 mi), and Cinzia (1.3 mi).

Recent reviews

Very good 8.2 From 253 reviews

Exceptional 10.0
Great stay!
Great facility and staff!
us3 night trip
Exceptional 10.0
Great Stay!
Everything about our stay here was perfect, from the check in to check out. Front desk staff, specifically Omar were fantastic, so helpful, so kind. He went out of his way to ensure that our stay went smoothly. The hotel was beautiful, the room was spacious and amenities fabulous. During check out I mentioned I needed tickets printed for our train ride, and Omar was kind enough to print them for us and guide us. We are so thankful, the staff with the exception of the restaurant manager were all so kind and generous!
Neetisha, us2 night trip
Exceptional 10.0
Great Hotel
Very good overall. A little far from the city center but the shuttle bus for 5 EU was good.
Joseph, us2 night romance trip
Very good 8.0
Good hotel.. not great location
Good hotel. Must have been beautiful in its day! Great A/C especially when it was so hot! 20 minute ride into old Florence. Not a great area but relatively close to the airport. Services a lot of airline crew.
Miron, us1 night business trip
Exceptional 10.0
Great hotel near FLR
The property is very nice and the service is extremely helpful. We had an early flight and they helped arrange a taxi. Room is clean and well air conditioned. The one strange aspect of the room is the bathroom has a large glass door. No privacy. But overall, definitely recommend this hotel.
Cristina, us1 night family trip
Exceptional 10.0
Have stayed at this hotel 8 or 9 times over the years as well as several other times members of our family. Main reasons we started were proximity to airport, rent car return and shuttle bus to city center. Very convenient. The hotel is all expected in a Hilton chain hotel.
us2 night romance trip
Very good 8.0
Good value, great service, but has quirks
The hotel's complimentary shuttle to/from the hotel and city is convenient, but the pickup/drop-off point in the city isn't near anything relevant - about a 10 minute walk to/from restaurants, shops etc. The hotel lobby is nice and the lobby bar service is great. I was sharing a room with my friend for the Moto GP weekend and our first room had a broken air conditioner, but the front desk was quick to move us to another room with working ac. If you like taking showers, the room we had had a poorly designed shower, with little privacy, that got water all over the bathroom floor. Baths are more common in Italy and it looks like the shower was an afterthought. As an alternative, the fitness/spa area has shower areas for men/women, but the privacy there is also lacking, with a non locking door on the men's shower, and no door at all on the women's. The fitness room is small, but decently equipped for a hotel amenity. The buffet breakfast is 12 euros and has a wide selection of items. And, if you like eggs, kitchen staff will make you a fresh omellete. Buffet coffee comes from an automated instant (yes, instant coffee in Italy) machine, but you can get quality espresso if you ask the serving staff. The local, adjacent plaza has non local cuisine restaurants that close at 3pm, but Il Terzo Cercio is close and has local cuisine, with great pizza/pasta. Overall, the hotel was worth the asking price and the suites are more commodious.
Chris, ca4 night trip with friends
Exceptional 10.0
Great stay!
Loved everything about it, just wish it was closer to the tram to hop on into downtown Florence. Other than that, amazing!
Shannon, us1 night family trip
Fair 4.0
Not happy!
Booked this hotel because it has the spa tub, when arrived, I was told the tub was under repair. But no info posted on bokking site. Felt misleading and cheated, the vanity faucet was leaking, after I informed the staffs, they simply mopped the floor but never fixed the leak. See video, tub is also not in good condition.
wade, us1 night romance trip
Exceptional 10.0
Just what we needed after a week of traveling 🤗 Hotel was great in any aspect, room was good size, beautiful & comfutable king side bed, nice resturant... The only downside I can say was that the walls are very thin & could hear every tiny move from the rooms near & above 😔
Iris, us1 night romance trip

Hilton Florence Metropole Hotel

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