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1 room, 2 adults

Hilton Florence Metropole Hotel

4-star4 stars
Via del Cavallaccio 36, Florence, FI, 50142, Italy

4-star hotel in Florence with restaurant, bar/lounge
  • Free WiFi in lobby
  • Collect nightsYou can collect™ Rewards nights here
Very good8.2
Fantastic service
Tasty breakfast
Best value for money
Great location
242See all 242 reviews
From 2,408 reviews

TripAdvisor Traveller Rating

Hilton Florence Metropole Hotel

from A$151
  • Room, 1 King Bed
  • Twin Room
  • Deluxe Room, 1 King Bed
  • Executive Room, 1 King Bed
  • Executive Twin Room, Business Lounge Access
  • Junior Suite, 1 King Bed
  • Room, 1 King Bed, City View
  • Twin Room, City View
  • Deluxe Room, 1 King Bed, City View
  • Executive Room, 1 King Bed, City View
  • Executive Twin Room, City View
  • Executive Room, 1 King Bed, City View, Corner
  • Deluxe Twin Room, City View
  • Junior Suite, 1 King Bed (Family)

What’s around Hilton Florence Metropole Hotel


  • Cascine Park - 39 min walk
  • Visarno the Hippodrome - 2.4 mi / 3.9 km
  • Leopolda Station Exhibition Center - 2.8 mi / 4.6 km
  • The New Florence Opera House - 2.9 mi / 4.6 km
  • Teatro Comunale Florence - 2.9 mi / 4.7 km
  • Fortezza da Basso - 3.4 mi / 5.5 km
  • Boboli Gardens - 3.5 mi / 5.6 km
  • Pitti Palace - 3.8 mi / 6.2 km

Getting around

  • Florence (FLR-Peretola) - 8 min drive
  • Porta al Prato Station - 6 min drive
  • Florence Statuto Station - 7 min drive
  • Florence-Le Piagge Station - 8 min drive
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 212 rooms
  • This hotel is arranged over 15 floors


  • Check-in time starts at 2 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets allowed *

  • Specific rooms only *

  • Up to 75 lbs


  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms *

WiFi rated fast

  • Great for browsing, email, gaming and videochat



  • Self parking *


  • Free area shuttle within 0 meters

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Spa services on site
  • Spa tub
Working away
  • 24-hour business centre
  • Meeting rooms
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
  • Number of buildings/towers - 1
  • Year Built – 2004
  • Lift
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Slippers
Sleep well
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Fridge
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Luci Della Citta - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Hilton Florence Metropole Hotel’s small print

Also known as

  • Florence Hilton Metropole
  • Florence Metropole
  • Florence Metropole Hilton
  • Hilton Florence
  • Hilton Florence Metropole
  • Hilton Metropole Florence
  • Hilton Metropole Hotel Florence
  • Metropole Florence
  • Hilton Florence Metropole Hotel Florence


All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 4.80 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

Self parking costs EUR 10.00 per day

Rollaway beds are available for EUR 30 per night

Full breakfast is offered for an extra charge of EUR 12 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 30 per pet, per stay

WiFi is available in guestrooms for EUR 15 per day (rates may vary)

Wired Internet access is available in guestrooms for EUR 15 (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very good 8.2 From 242 reviews

Very good 8.0
Good value, great service, but has quirks
The hotel's complimentary shuttle to/from the hotel and city is convenient, but the pickup/drop-off point in the city isn't near anything relevant - about a 10 minute walk to/from restaurants, shops etc. The hotel lobby is nice and the lobby bar service is great. I was sharing a room with my friend for the Moto GP weekend and our first room had a broken air conditioner, but the front desk was quick to move us to another room with working ac. If you like taking showers, the room we had had a poorly designed shower, with little privacy, that got water all over the bathroom floor. Baths are more common in Italy and it looks like the shower was an afterthought. As an alternative, the fitness/spa area has shower areas for men/women, but the privacy there is also lacking, with a non locking door on the men's shower, and no door at all on the women's. The fitness room is small, but decently equipped for a hotel amenity. The buffet breakfast is 12 euros and has a wide selection of items. And, if you like eggs, kitchen staff will make you a fresh omellete. Buffet coffee comes from an automated instant (yes, instant coffee in Italy) machine, but you can get quality espresso if you ask the serving staff. The local, adjacent plaza has non local cuisine restaurants that close at 3pm, but Il Terzo Cercio is close and has local cuisine, with great pizza/pasta. Overall, the hotel was worth the asking price and the suites are more commodious.
Chris, caTrip with friends
Exceptional 10.0
Great stay!
Loved everything about it, just wish it was closer to the tram to hop on into downtown Florence. Other than that, amazing!
Shannon, us1 night family trip
Fair 4.0
Not happy!
Booked this hotel because it has the spa tub, when arrived, I was told the tub was under repair. But no info posted on bokking site. Felt misleading and cheated, the vanity faucet was leaking, after I informed the staffs, they simply mopped the floor but never fixed the leak. See video, tub is also not in good condition.
wade, us1 night romance trip
Exceptional 10.0
Just what we needed after a week of traveling 🤗 Hotel was great in any aspect, room was good size, beautiful & comfutable king side bed, nice resturant... The only downside I can say was that the walls are very thin & could hear every tiny move from the rooms near & above 😔
Iris, us1 night romance trip
Fair 4.0
Place had a phone booth shower! Didnt have English channels. The breakfast wasnt that great for an American Hotel. To charge the phones outlets were not next to the bed. The small fridge was not working no fresh drinks!
JEAN-CARLO, usTrip with friends

Hilton Florence Metropole Hotel

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