Hilton Florence Metropole Hotel

The hotel's complimentary shuttle to/from the hotel and city is convenient, but the pickup/drop-off point in the city isn't near anything relevant - about a 10 minute walk to/from restaurants, shops etc. The hotel lobby is nice and the lobby bar service is great. I was sharing a room with my friend for the Moto GP weekend and our first room had a broken air conditioner, but the front desk was quick to move us to another room with working ac. If you like taking showers, the room we had had a poorly designed shower, with little privacy, that got water all over the bathroom floor. Baths are more common in Italy and it looks like the shower was an afterthought. As an alternative, the fitness/spa area has shower areas for men/women, but the privacy there is also lacking, with a non locking door on the men's shower, and no door at all on the women's. The fitness room is small, but decently equipped for a hotel amenity. The buffet breakfast is 12 euros and has a wide selection of items. And, if you like eggs, kitchen staff will make you a fresh omellete. Buffet coffee comes from an automated instant (yes, instant coffee in Italy) machine, but you can get quality espresso if you ask the serving staff. The local, adjacent plaza has non local cuisine restaurants that close at 3pm, but Il Terzo Cercio is close and has local cuisine, with great pizza/pasta. Overall, the hotel was worth the asking price and the suites are more commodious.

Loved everything about it, just wish it was closer to the tram to hop on into downtown Florence. Other than that, amazing!

Booked this hotel because it has the spa tub, when arrived, I was told the tub was under repair. But no info posted on bokking site. Felt misleading and cheated, the vanity faucet was leaking, after I informed the staffs, they simply mopped the floor but never fixed the leak. See video, tub is also not in good condition.

Just what we needed after a week of traveling 🤗 Hotel was great in any aspect, room was good size, beautiful & comfutable king side bed, nice resturant... The only downside I can say was that the walls are very thin & could hear every tiny move from the rooms near & above 😔

Place had a phone booth shower! Didnt have English channels. The breakfast wasnt that great for an American Hotel. To charge the phones outlets were not next to the bed. The small fridge was not working no fresh drinks!