The hotel and staff were all amazing. I do find I have to mention a couple of things though. When you stay in any hotel above 3 star, you expect to have a kettle and tea/coffee facilities in the room. This is not the case here. I had to request this and I was charged €19, which to me is unfair. I asked for an iron which didn’t work, it was changed two days after and then the next day, it was taken away. Why can’t this 5 star property have kettles & irons in every room.??
The staff I must mention are: Ana & Sofia at reception.
Antonio at the door.
Cècilia & Antonio in the breakfast/dining room. These members of staff went out of their way to help in any way requested, be it for directions, transport, food requests and just generally, very welcoming.
Loved the place, the location and having a free hotel shuttle to & from the town centre everyday is amazing, thank you.