Explore historic landmarks then return to your hotel for drinks at the bar. Enjoy helpful staff assistance along with convenient services like luggage storage.
Nestled in the heart of Historic Center - Downtown, c-hotels Diplomat offers a blend of luxury and convenience. Connect to free in-room WiFi, explore nearby landmarks like Cathedral of Santa Maria del Fiore and Ponte Vecchio, or simply unwind at the bar with a newspaper.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Bar
Parking available
Non-smoking
Laundry facilities
24/7 front desk
Air conditioning
Main amenities (12)
Daily housekeeping
Breakfast available
Self parking
Bar/lounge
Room service
Conference centre
24-hour front desk
Car hire on-site
Front desk safe
Laundry service
Self-serve laundry
Meeting room
Feel at home (6)
Private bathroom
Television
Daily housekeeping
Laundry facilities
Lift
Minibar
The current price is AU$158
AU$158
includes taxes & fees
26 Feb - 27 Feb
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Smart
Smart
Highlights
Soundproofed
Individually furnished
Air conditioning
LCD TV
Hairdryer
Private bathroom
Bidet
Deep-soaking bath
Sleeps 2
1 Queen Bed
View all photos for Spacious Triple
Spacious Triple
Highlights
Soundproofed
Individually furnished
Air conditioning
LCD TV
Hairdryer
Private bathroom
Bidet
Deep-soaking bath
25 sq m
Sleeps 3
1 Queen Bed OR 1 Single Bed
View all photos for Dependance Via Alamanni 21 Matrimoniale
Florence (ZMS-Santa Maria Novella Train Station) - 3 min walk
Porta al Prato Station - 10 min walk
Alamanni - Stazione Santa Maria Novella Tram Stop - 1 min walk
Fratelli Rosselli Tram Stop - 3 min walk
Valfonda - Stazione Santa Maria Novella Tram Stop - 4 min walk
Restaurants
McDonald's - 4 min walk
Fratelli Cuore - 3 min walk
Deanna SRL - 2 min walk
Burger King - 4 min walk
Trattoria Dall' Oste - 1 min walk
About this property
c-hotels Diplomat
C-hotels Diplomat puts you in a great location, within a short 10-minute walk of Historic Centre of Florence and Basilica of Santa Maria Novella. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Also, Piazza di Santa Maria Novella and Central Market are within a 15-minute walk. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Alamanni - Stazione Santa Maria Novella Tram Stop is steps away and Fratelli Rosselli Tram Stop is 3 minutes.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
85 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 30 per night)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
Bar/lounge
Room service (limited hours)
Working away
Meeting room
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
LCD television
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom
Deep-soaking bath
Bath or shower
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18 for adults and EUR 18 for children
Children & extra beds
Cots/infant beds are available for EUR 10.0 per day
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Self-parking costs EUR 30 per night
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number IT048017A1WEOSWDFF
Also known as
Diplomat Florence
C Hotels Diplomat
Hotel Diplomat Florence
C-Hotels Diplomat Hotel Florence
C-Hotels Diplomat Hotel
C-Hotels Diplomat Florence
C-Hotels Diplomat
c-hotels Diplomat Hotel
c-hotels Diplomat Florence
c-hotels Diplomat Hotel Florence
Frequently asked questions
Does c-hotels Diplomat offer free cancellation for a full refund?
Yes, c-hotels Diplomat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at c-hotels Diplomat?
Sorry, pets aren't allowed.
Is parking offered on site at c-hotels Diplomat?
Yes. Self-parking costs EUR 30 per night.
What are the check-in and check-out times at c-hotels Diplomat?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Does c-hotels Diplomat have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around c-hotels Diplomat like?
C-hotels Diplomat is in Santa Maria Novella, a short 1-minute walk from Alamanni - Stazione Santa Maria Novella Tram Stop and 7 minutes' walk from Piazza di Santa Maria Novella.
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c-hotels Diplomat Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
18 July 2024
Great hotel, close to the train station, just few minutes walking to the main attractions and monuments
Lorenzo
Lorenzo, 1-night trip
10/10 Exceptional
10 Sept 2024
Amazing hotel right next to the train station! Everything is within walking distance and the staff members are incredibly friendly and helpful. Very quaint room too!
Monica
Monica, 2-night trip
8/10 Very good
8 Sept 2024
Stafa was excellent.
Allen
Allen, 1-night trip
10/10 Exceptional
29 Apr 2024
The staff and property itself are GREAT!
David
David, 1-night trip
10/10 Exceptional
2 June 2024
Reasonable rates and better than average room.
Very nice hotel. Convenient location.
Theresa
Theresa, 2-night trip
10/10 Exceptional
22 Sept 2024
Very Helpful and Very Cooperative Staff
Venkat
Venkat, 1-night trip
10/10 Exceptional
12 Aug 2024
Lovely handy location
Rachael
Rachael, 1-night trip
10/10 Exceptional
14 June 2024
This is very convenient and near the train station. To me who loves walking, this location is good.
Mark Kevin
Mark Kevin, 1-night trip
10/10 Exceptional
23 Mar 2023
Great location.
Ciro
Ciro, 1-night trip
10/10 Exceptional
28 Oct 2023
Very clean hotel
Noelia
Noelia, 3-night trip
8/10 Very good
10 Sept 2023
It was good location, close to everything
sabileh
sabileh, 1-night trip
2/10 Poor
27 Sept 2024
Don't choose this hotel.
wenhao
wenhao, 2-night trip
10/10 Exceptional
3 June 2024
Highly recommend! Super convenient location if you are arriving in Florence at the central train station. Very clean room, spacious.
Claire
10/10 Exceptional
18 June 2023
Friendly staff, convenient location
Nelida
Nelida, 2-night trip
10/10 Exceptional
21 Sept 2023
Excellent for central Florence, tram and railway station at the doorstep.
Albert
Albert, 1-night trip
10/10 Exceptional
23 Jan 2024
Short Trip in Florence
Good and convenient location. Will visit again in future.
Ding Yan
Ding Yan, 2-night trip
10/10 Exceptional
22 Apr 2023
Enjoyed my stay. I will book again and highly recommend.
Thomas
8/10 Very good
16 Apr 2023
Good option, convenient location, clean and friendly staff. Excellent breakfast
Javier
Javier, 2-night trip
10/10 Exceptional
24 July 2022
My stay was great. Service was excellent and the staff was quite attentive.
Louis
Louis, 2-night trip
10/10 Exceptional
29 June 2022
Great location and services.
This is my third time staying at C-Hotels Diplomat. The location is great , the rooms comfortable and the staff helpful.
Verified traveller
4-night trip
10/10 Exceptional
20 Mar 2024
Location was perfect, staff were excellent and extra helpful. They went above and beyond to help us when we lost our phone in a taxi. We are grateful and thankful to the staff.
Vasanthi
Vasanthi, 2-night trip
10/10 Exceptional
24 Aug 2022
Room was very comfortable, very clean and the location was very convenient, across the street from the train station, they held my luggage all day while I went on a tour .. highly recommended
Anna
Anna, 1-night trip
10/10 Exceptional
11 July 2023
Excellent choice if you want to be close to the train station and walk around Florence.
Monica Diaz Melendez
Monica Diaz Melendez, 1-night trip
10/10 Exceptional
19 Oct 2023
The room is clean and just directly opposite Santa M V station.
LEONG
LEONG, 3-night trip
10/10 Exceptional
14 Oct 2022
Great location, clean and quiet. Tv had a few English channels. Nice and close to the central train station. Would absolutely recommend staying here, it was great.