2-5-33 Hakataekihigasi, Hakata Ward, Fukuoka, Fukuoka, 812-0013
What's nearby
Canal City Hakata - 16 min walk
Fukuoka Anpanman Children's Museum - 3 min drive
Tenjin Underground Mall - 3 min drive
Marine Messe Fukuoka - 3 min drive
Port of Hakata - 4 min drive
Getting around
Fukuoka (FUK) - 8 min drive
Saga (HSG-Ariake Saga) - 88 min drive
Hakata Station - 2 min walk
Nishitetsu Hirao Station - 3 min drive
Yoshizuka Station - 29 min walk
Higashi-Hie Station - 15 min walk
Gion Station - 15 min walk
Kushida Shrine Station - 19 min walk
Restaurants
一番一竜 - 5 min walk
てんぷら定食 あげな ヨドバシ博多店 - 5 min walk
よかたい 総本店 - 1 min walk
くいしんぼ - 2 min walk
イタリアンバル バル道博多店 - 2 min walk
About this property
Tenza Hotel at Hakata Station
Tenza Hotel at Hakata Station puts you a short five-minute drive from Canal City Hakata and Marine Messe Fukuoka. Also, Port of Hakata and Tenjin Underground Mall are a short five-minute drive away. Fellow travellers love the helpful staff and location. The property is only a short walk to public transportation: Higashi-Hie Station is 15 minutes and Gion Station is 15 minutes.
Languages
English, Japanese
At a glance
Hotel size
120 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (8 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (JPY 1500 per night)
24-hours off-site parking within 164 ft (JPY 1500 per night)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Shared microwave
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2007
Safe-deposit box at front desk
Television in common areas
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site
Well-lit path to entrance
Hospital bed available
Room amenities
Be entertained
40-inch flat-screen TV
Digital TV channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Slippers
Children's slippers
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Electronic bidet
Hairdryer
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Mini fridge
Dining table
More
Housekeeping (on request)
Special features
Dining
Trattoria W Hakata – On-site restaurant.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax will be collected at the property. The city tax ranges from JPY 200–500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2000 for adults and JPY 1000 for children
Parking
Self-parking costs JPY 1500 per night
Parking is available nearby and costs JPY 1500 per night (164 ft away; open 24 hours)
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Also known as
Tenza At Hakata Fukuoka
Tenza Hotel at Hakata Station Hotel
Tenza Hotel at Hakata Station Fukuoka
Tenza Hotel at Hakata Station Hotel Fukuoka
Frequently asked questions
Does Tenza Hotel at Hakata Station offer free cancellation for a full refund?
Yes, Tenza Hotel at Hakata Station does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tenza Hotel at Hakata Station?
Sorry, pets aren't allowed.
Is parking offered on site at Tenza Hotel at Hakata Station?
Yes. Self-parking costs JPY 1500 per night.
What are the check-in and check-out times at Tenza Hotel at Hakata Station?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
Are there restaurants at or near Tenza Hotel at Hakata Station?
Yes, there's an on-site restaurant, Trattoria W Hakata.
What's the area around Tenza Hotel at Hakata Station like?
Tenza Hotel at Hakata Station is a short 2-minute walk from Hakata Station and 16 minutes' walk from Canal City Hakata. Travellers say that the hotel is in a great location.
Tenza Hotel at Hakata Station Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Good
17 Nov 2024
Priscilla
Priscilla, 2-night trip
Verified Hotels.com guest review
8/10 Very good
14 Nov 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Nov 2024
Excellent location.
Excellent staff and service. Our room was very spacious and comfortable, and the location was very central and convenient to our needs. There were many great restaurants all in a short walking distance.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Nov 2024
Rex
Rex, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Oct 2024
Good value & clean hotel near the train station
Simple and adequate hotel near the train station and convenient stores. Pillow is small and very soft for my likings, else all is good and value for $$$.
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
6 Sept 2024
Nice staffs and clean hotel. Walkable to the train station. Lots of eateries around.
Recommand this hotel.
Sreewan
Sreewan, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
6 Aug 2024
Very below average. Did not clean or make bed daily.
john
john, 2-night trip
Verified Expedia guest review
8/10 Very good
27 July 2024
I really enjoy the stay!!
Mike
Mike, 3-night trip
Verified Expedia guest review
10/10 Exceptional
12 July 2024
Very good!
Katie
Katie, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
12 July 2024
Location is excellent, shopping mall just opposite to the hotel, 7-11 is next to the hotel, within 5 mins walk from Hakata station.
The staff are nice and very helpful. Response to our questions are very quick no matter through Expedia app or face to face.
Katie
Katie, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
21 June 2024
Incredibly kind and friendly Staff! Love the eco friendly approach, and the limited hotel amenities. As a seasoned traveler with sensitive skin, It just makes sense to have everything I need with me. Great that there were so much amenities available just in case, and think it's funny to see other reviews people complaining about having to gather what they need ( FOR FREE ) in the amenities area of the lobby. I myself was Glad to not have to contribute to more unnecessary waste. The location is incredibly convenient- 5 minutes on foot to Hakata Station- 2 minutes in either direction to a Family Mart. I did not see or opt for the breakfast buffet. There is also a big multi level shopping center next to Hakata station with plenty of shopping and dining options. The best part for me was FREE laundry room ! I would highly recommend this hotel and am actually quite sad there aren't any other rooms available upon my return to Fukuoka for the last 2 days of my trip.
Jt
Jt, 3-night trip
Verified Expedia guest review
10/10 Exceptional
17 June 2024
mona
mona, 5-night trip
Verified Expedia guest review
10/10 Exceptional
16 June 2024
We enjoyed visiting Fukuoka, where some of our grand relatives were from . . . .
Steven
Steven, 6-night family trip
Verified Expedia guest review
8/10 Very good
5 June 2024
Great location and spacious rooms
Travelling as a family of 3 pax makes booking a room a little inconvenient when balancing space and price when most are geared up for either singles or couples. We booked this spacious room and was perfect for us as we also needed the space for packing our last minute purchases into our luggage before heading home in a flight.
For the price we paid, it was really good value for money plus the proximity to Hakata station was fantastic too.
My only grouse was a particular male reception who was on duty the evening before my departure. I was hoping to book a large cab since we had a lot of luggage’s for next morning’s transfer to the airport. This portly guy said they don’t do bookings and we had to do this ourselves. This is highly unusual since all the hotels in our 15 day holiday did that for us. The following morning I decided to check the reception again when I checked out. The slender guy with specs without hesitation got us a (sliding cab which is essentially is a London cab) and managed to squeeze all of us in with the luggage’s. The note might want to check internally on this.
Otherwise, it the location is fabulous for shopping, with Yodobashi store right across the street with others like AMU plaza and Kitte malls all nearby. Highly recommeded.
Peter
Peter, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 May 2024
Diogo Filipe
Diogo Filipe, 7-night trip
Verified Expedia guest review
8/10 Very good
22 May 2024
Overall good, close to JR Hakata station
Overall good/standard experience. Front desk staff were polite and friendly. You will have to grab your own complimentary supplies like slippers, tooth brush, body wash cloth from the lobby and take it to your room, which I haven’t seen before but I guess it can cut down on cost? There is this “take your preferred shampoo/conditioner” pump station at the lobby too, which my wife thought was interesting. The room was quite standard sized, we had a regular twin bedroom, clean but has its wear and tear. About 7 min walk from JR Hakata Station which has a good selection of shopping.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 May 2024
Easy friendly check in/out. Nice amenities. Great breakfast.
Lisa
Lisa, 1-night family trip
Verified Expedia guest review
6/10 Good
16 May 2024
Bathroom is a little dirty.
Pui Yee Mariah
Pui Yee Mariah, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
10 May 2024
Very nice hotel.
Wai Shing
Wai Shing, 2-night romance trip
Verified Expedia guest review
8/10 Very good
21 Apr 2024
Great location, only 4 minute walk to Hakata train station and many restaurants and convenience stores nearby.
Clint
Clint, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Apr 2024
Ray
Ray, 2-night trip
Verified Expedia guest review
10/10 Exceptional
8 Apr 2024
The team at Tenza are so nice and accommodating. They helped me fill out my forms to send my luggage to the next destinations
Elaine
Elaine, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
5 Apr 2024
Great location, only a few minutes walk to Hakata Station with lots of shopping and dining options around the area. The room was good size by Japanese standard and clean. The massage chair in the room is definitely a plus! The hotel offers free self-serve laundromat which we utilized, and laundry detergent pack is available at the front desk for a very reasonable 50 yen each. Breakfast buffet has a lot of food choices with emphasis on locally sourced vegetables, and Costa coffee too!
Kenny
Kenny, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 Apr 2024
Great breakfast
Linda
Linda, 2-night trip
Verified Expedia guest review
8/10 Very good
16 Mar 2024
TENZA HOTEL...A GOOD LOCATION NEAR HAKATA
The staff was friendly and it was very close to Hakata station. The room was clean...and the nice thing was there was YouTube available on the tv, so watching English tv or movies was nice...the only thing that was bothering was on the 8th floor, the hall had a heavy musty smell...washer and dryers were free...however to a long time to dry clothes...other than that...would recommend...