Christchurch International Airport (CHC) - 103 min drive
Restaurants
Fire & Ice Cafe Restaurant & Bar - 5 min walk
Sushi & Bowl - 1 min walk
Isobel's Restaurant and Bar at the Heritage Hotel - 1 min walk
Rustic Cafe & Tapa's Bar - 2 min walk
Salt N Pepper Cafe/Restaurant/Bar - 3 min walk
About this property
Hanmer Springs Hotel
Enjoy your visit to Hanmer Springs with a stay at Hanmer Springs Hotel. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Isobel's Restaurant, which serves breakfast and dinner. Other highlights at this luxurious hotel include a bar/lounge, an outdoor tennis court and a snack bar/deli. Fellow travellers love the helpful staff and breakfast.
Languages
Dutch, English, Filipino, German, Hindi, Italian
At a glance
Hotel size
48 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:00 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The property charges 2.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–10:30 AM
Restaurant
Bar/lounge
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's menu
What to do
Tennis
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Working away
Business centre
Meeting room
Conference space
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Luggage storage
Wedding services
Porter/bellhop
Facilities
Built in 1932
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Seasonal outdoor pool
Outdoor tennis court
At least 80% of food locally sourced
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Upper floors accessible by stairs only
Room amenities
Be entertained
IPod docking station
32-inch flat-screen TV
Premium satellite channels
Home comfort
Heating
Portable fan
Electric kettle
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Food and drink
Free tea bags/instant coffee
More
Daily housekeeping
Recycling
Special features
Dining
Isobel's Restaurant – Overlooking the garden, this restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately NZD 25 to 30 for adults and NZD 12.50 to 15 for children
Early check-in can be arranged for an extra charge of NZD 40 (subject to availability)
Late checkout can be arranged for an extra charge of NZD 40.00 (subject to availability)
Credit card charges are subject to an extra charge of 2.5 per cent
Renovations and closures
The following facilities will be closed during the winter:
Swimming pool
Children & extra beds
Rollaway beds are available for NZD 40.0 per night
Pool, spa, & gym (if applicable)
The seasonal pool is open from November to April
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hanmer Springs Heritage
Heritage Hanmer Springs
Heritage Hotel Hanmer Springs
Heritage Hanmer Springs Hotel Hanmer Springs
Heritage Hanmer Springs Hotel
Heritage Hanmer Springs
Hanmer Springs Hotel Hotel
Hanmer Springs Hotel Hanmer Springs
Hanmer Springs Hotel Hotel Hanmer Springs
Frequently asked questions
Does Hanmer Springs Hotel offer free cancellation for a full refund?
Yes, Hanmer Springs Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hanmer Springs Hotel?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hanmer Springs Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Hanmer Springs Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Hanmer Springs Hotel?
Check-in start time: 2:00 PM; check-in end time: 11:00 PM. There's a charge of NZD 40 for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge of NZD 40.00 (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Hanmer Springs Hotel and nearby?
Practise your swing on the tennis courts. Enjoy amenities such as a seasonal outdoor pool, a picnic area and a garden.
Are there restaurants at or near Hanmer Springs Hotel?
Yes, Isobel's Restaurant offers garden views.
What's the area around Hanmer Springs Hotel like?
Hanmer Springs Hotel is a short 4-minute walk from Hanmer Springs Thermal Reserve and 8 minutes' walk from Conical Hill Walkway. Travellers say that the hotel is in a great location.
Hanmer Springs Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
18 Jan 2025
Chris
Chris, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 Jan 2025
Awesome
Brilliant hotel, well located, fantastic gardens and facilities, very short walk to the Springs and smack bang in the middle of town.
John
John, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Dec 2024
Great stay! Room was very clean with a little patio outside which was lovely to sit in with a cup of coffee in the morning. The hotel was within walking distance to downtown with tons of restaurants and of course the springs. Highly recommend!
Megan
Megan, 1-night trip
Verified Hotels.com guest review
4/10 Fair
28 Dec 2024
Very disappointed
It’s quite an expensive place. Was closed for a while but then got a new owner.
But inside it looks like nothing has changed for 20 years or more. No Aircondition and on my arrival day the room was stinking hot.
Christmas morning and the staff did not even wish us Merry Christmas. Breakfast was the same as the day after. All cheap/ from frozen produce
And staff had limited English and some just rude
Claudia
Claudia, 2-night trip
Verified Hotels.com guest review
8/10 Very good
25 Dec 2024
Nice old hotel
Lovely old hotel. When we arrived the front of the building had scaffolding all over.
When we got to our room it was at the front and you could not access the outside area. My husband ask to change room and they gave us a garden apartment.
Kim
Kim, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Dec 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 Dec 2024
James
James, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 Nov 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
18 Nov 2024
Great location with easy access to the thermal springs, trails, and restaurants. Room was comfortable and clean. No lift/elevator so lugging the heavy suitcase up the stairs was a bit of a chore.
Gregory
Gregory, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 Oct 2024
Jeni
Jeni, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Oct 2024
10 out of 10
Lovely room, bed was so comfy. Staff so friendly and hopfully. Short stroll to shops, cafes and pools. Weather wasn't to best,but still had a great time. Was nice to wake up to snow over night. Would definitely go back.
Donna
Donna, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 Sept 2024
Fiona
Fiona, 2-night trip
Verified Hotels.com guest review
8/10 Very good
22 Sept 2024
Charming
Anna
Anna, 1-night trip
Verified Expedia guest review
8/10 Very good
17 Sept 2024
It was a lovely stay however I feel it should be more wheel chair accessible or have some sort of alternative for the stairs.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Sept 2024
Great valve for money.
Robert
Robert, 1-night trip
Verified Wotif guest review
6/10 Good
15 Sept 2024
Took me 20 minutes to find the studio apartment after poor directions were given at the front desk
Paul
Paul, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 Sept 2024
This was a lovely old hotel with beautiful grounds. The location was excellent, the staff were friendly and it was nice an quiet
Judy
Judy, 1-night romance trip
Verified Expedia guest review
8/10 Very good
11 Sept 2024
Comfortable stay
Enjoyed a comfortable stay with close proximity to hot pools and cafes. Enjoyed the happy hour for drinks and free continental breakfasts too.
Hotel has lovely grounds and an attractive setting.
Margaret Ruth
Margaret Ruth, 2-night trip
Verified Hotels.com guest review
8/10 Very good
10 Sept 2024
Staff were really helpful assisting my husband with disability issues. In that respect we were disappointed however that there was no lift to carry heavy luggage. The garden setting is lovely and quiet, set well off the street.
Gillian
Gillian, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 Sept 2024
Anika
Anika, 1-night trip
Verified Wotif guest review
10/10 Exceptional
5 Sept 2024
Property was a graat location
Debbie
Debbie, 1-night trip
Verified Expedia guest review
2/10 Poor
3 Sept 2024
Very rundown, poor service
Jeff
Jeff, 2-night trip
Verified Expedia guest review
10/10 Exceptional
2 Sept 2024
Hotel is dated but you really couldn’t fault how clean the room was and the service we received from the staff. Location is amazing just parked the car up and walked everywhere with our 3 year old. Would definitely book again. Price was reasonable also.
Abbey
Abbey, 1-night family trip
Verified Wotif guest review
10/10 Exceptional
20 Aug 2024
Friendly staff, helpful, great service, ideal location, lovely grounds