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All properties in Kailua-Kona, Hawaii, United States of America

Sheraton Kona Resort & Spa at Keauhou Bay

4-star resort with 4 restaurants, near Kahalu'u Beach Park

From
A$904

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1 / 98Outdoor Pool
78-128 Ehukai St, Kailua-Kona, 96740, HI, United States of America
7.8.Good.
  • Beautiful setting, comfortable bed, lovely amenities & services, food at poolside…

    Mar. 6, 2020

  • The pool and amenities were great for children and staff were friendly and helpful.

    Jan. 11, 2020

See all 950 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Quiet
Easy parking
Convenient
Dining options
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 508 smoke-free guestrooms
  • Housekeeping (on request)
  • Near the beach
  • 4 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools

Feel at home

  • Free cots/infant beds
  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Premium TV channels

What’s around

  • Kahalu'u Beach Park - 32 min walk
  • Haleo Luau - 2 min walk
  • Keauhou Bay Beach - 6 min walk
  • Kona Country Club - 13 min walk
  • Lekeleke Burial Grounds - 19 min walk
  • Keauhou Shopping Center - 20 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed, Balcony, Mountain View
  • Room, 2 Double Beds, Balcony, Mountain View
  • Room, 1 King Bed, Non Smoking, Ocean View
  • Room, 2 Double Beds, Non Smoking, Ocean View
  • Room, 1 King Bed, Balcony, Pool/Ocean View
  • Room, 2 Double Beds, Balcony, Pool/Ocean View
  • Room, 1 King Bed, Non Smoking, Partial Ocean View
  • Room, 2 Double Beds, Non Smoking, Partial Ocean View
  • Suite, 1 Bedroom, Balcony, Ocean View (Ohana Suite)
  • Room, 1 King Bed, Balcony, Oceanfront
  • Room, 2 Double Beds, Non Smoking, Oceanfront
  • Suite, 1 Bedroom, Balcony, Ocean View (Ohana Suite)
  • Deluxe Suite, Oceanfront
  • Room, 1 King Bed, Balcony, Resort View
  • Room, 2 Double Beds, Non Smoking, Resort View

Location

78-128 Ehukai St, Kailua-Kona, 96740, HI, United States of America
  • Kahalu'u Beach Park - 32 min walk
  • Haleo Luau - 2 min walk
  • Keauhou Bay Beach - 6 min walk

What’s around

Landmarks

  • Kahalu'u Beach Park - 32 min walk
  • Haleo Luau - 2 min walk
  • Keauhou Bay Beach - 6 min walk
  • Kona Country Club - 13 min walk
  • Lekeleke Burial Grounds - 19 min walk
  • Keauhou Shopping Center - 20 min walk
  • Magic Sands Beach - 2.8 mi / 4.5 km
  • Original Hawaiian Chocolate Factory - 2.6 mi / 4.2 km
  • Kona Le'a Plantation - 5.4 mi / 8.8 km
  • Captain Cook Monument - 6.7 mi / 10.8 km
  • Kailua-Kona Wharf - 7.6 mi / 12.3 km

Getting around

  • Kona, HI (KOA-Kona Intl. Airport (KOA) - 28 min drive
  • Free beach shuttle

At a glance

Hotel size

  • This hotel has 508 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Guests will receive an email 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Specific rooms only, restrictions apply*
  • Up to 40 lbs

Parking

  • Onsite self parking (USD 25 per night)
  • Onsite valet parking (USD 35 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar

Things to do

  • Basketball on site
  • Free bicycles on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby

Working away

  • 24-hour business centre
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 5740
  • Conference space size (meters) - 533

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Visual alarms in hallways
  • Braille signage
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counters/sink
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Transfer shower
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • English
  • Japanese
  • Korean

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Premium bedding

Things to enjoy

  • Furnished lanai

Freshen up

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch LCD TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free local calls

Food and drink

  • Fridge
  • Free bottled water

More

  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Ho'ola Spa. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open select days.

Dining

Rays on the Bay - Overlooking the ocean, this restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Holua Poolside Bar and Lo - This poolside restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Haleo Luau - Overlooking the ocean, this theme restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Kaiulu Sheraton Club Loun - This restaurant overlooks the ocean. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Spa tub
  • Tennis on site
  • Basketball on site
  • Free bicycles on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby

Small print

Also known as

  • Sheraton Kona Resort Keauhou Bay Kailua-Kona
  • Sheraton Kona Keauhou KailuaK
  • Sheraton Kona Resort Keauhou Bay
  • Sheraton Kona Keauhou Bay Kailua-Kona
  • Sheraton Kona Resort Spa at Keauhou Bay
  • Sheraton Kona Keauhou KailuaK
  • Sheraton Kona & Spa At Keauhou
  • Sheraton Kona Resort & Spa at Keauhou Bay Resort
  • Sheraton Kona Resort & Spa at Keauhou Bay Kailua-Kona
  • Sheraton Kona Resort & Spa at Keauhou Bay Resort Kailua-Kona
  • Sheraton Kona Keauhou Bay Kailua-Kona
  • Sheraton Kona Keauhou Bay
  • Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona
  • Sheraton Keauhou Bay Resort And Spa
  • Sheraton Keauhou Bay Hotel Kailua-Kona
  • Sheraton Keauhou Bay Resort & Spa
  • Sheraton Kona Resort Keauhou Bay
  • Sheraton Kona Resort Spa at Keauhou Bay

Optional extras

Self parking costs USD 25 per night

Valet parking costs USD 35 per night

Rollaway beds are available for USD 70.0 per night

Breakfast costs between USD 29.95 and USD 29.99 for adults, and USD 12.50 and USD 15.00 for children (approximately)

Pets are allowed for an extra charge of USD 25 per accommodation, per day

Service animals exempt from fees

Policies

State tax ID - 27-4750769

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Resort fee: USD 34.41 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Internet access (may be limited)
  • Additional inclusions
  • WiFi access (may be limited)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Sheraton Kona Resort & Spa at Keauhou Bay does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 25 per night. Valet parking costs USD 35 per night.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Yes, cats and dogs are welcome, with a maximum weight of 40 lbs per pet. There's a charge of USD 25 per accommodation, per day. Service animals are exempt from fees.
  • You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM.
  • Yes, there are 4 onsite restaurants, featuring local cuisine, ocean views, and poolside dining. Nearby restaurants include Da Poke Shack (4.3 mi), Green Flash Coffee (5.4 mi), and Keei Cafe (5.7 mi).
  • Have fun with onsite activities such as cycling, and improve your game on the tennis courts. Additional recreation onsite includes basketball, volleyball, and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Sheraton Kona Resort & Spa at Keauhou Bay also has a 24-hour health club and spa services, as well as an arcade and a garden.
7.8.Good.
  • 8.0.Very good

    great location to explore the area - can see mantas from dinner table - staff ensured we got a good table - room ok functional bathrooom very dated - great swimming pool; shopping center nearby with alternative restaurant options - hotel charges for parking which is disappointing given the space available !

    beep, 5 night family trip, Dec. 15, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Sheraton Kona the place to be!

    The hotel views are spectacular and the snorkeling with the manta rays was convenient as it was walking distance from the hotel. The concierge were fantastic in organizing all our activities.

    annette, 3 night romance trip, Sep. 7, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Great outlook & the bar & restaurant are good but that’s about it. There were no towels in our room upon check in so we had to call them to deliver some, there are no international power sockets, nor any adaptors to borrow which is the first Sheraton that I’ve stayed in that couldn’t assist. Internet isn’t included and is an extra cost, there is a $35/day resort fee which is ridiculous as it should be included the price of the hotel. Proximity to town is ordinary, so you’ll need to either have a hire car, take the

    3 night trip, Jul. 14, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Location of the hotel was magnificent. Sunset was perfect and the hotel had a great ambiance.

    5 night romance trip, Apr. 19, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Family holiday break

    Hotel aspect was great, concierge staff very informative. Hotel looked tried, room had a musty smell, dusty, in need of a refurbishment

    4 night family trip, Apr. 15, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Property is large with big pool next to the ocean. We stayed in a mountain view room which had a view of the tennis court. Was comfortable for 4 nights. Definitely hire a car if you stay here.

    4 night romance trip, Apr. 1, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Nice hotel, great onsite convenience shop, great location and trolley service. The only thing that let this hotel down was the female staff member at the reception counter when we arrived. Could not have been more uninterested, unwelcoming. Not a good start to the holiday. Once we finally got our room sorted, we enjoyed the hotel and the rest of the staff, who were great.

    Lesley, 3 night trip, Nov. 9, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful location away from the bustle of town. Staff super friendly and helpful. Pool sensational - best feature of this hotel. Restaurant terrific but a little expensive. Beds could be firmer.

    Shane, 11 night family trip, Oct. 4, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    A good stay for a family

    The location is a bit far from the main market place. The complex is a bit old and tired but it has plenty of facilities to keep us entertained. The staff were very helpful and provided a great service. The room we had was spacious enough for a family of 3 except the bathroom was a bit tight. Mantra Ray spotting at night just at the waterfront of the hotel restaurant was interesting.

    ann, 3 night trip, Sep. 17, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice hotel, great features

    Nice hotel, we really enjoyed our stay there. We had an oceanfront room which was worth the extra $$ as we saw the mantas from our room each night! Friendly staff, good location. Food was a bit expensive for what it was. Overall good hotel, would stay again :)

    Sam, 3 night trip, Aug. 16, 2018

    Verified Expedia guest review

See all 950 reviews