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All properties in Florence, Tuscany, Italy
1 room, 2 adults

Hotel Santa Maria Novella

4-star4 stars
Piazza Santa Maria Novella 1, Florence, FI, 50123, Italy

4-star hotel with bar/lounge, near Cathedral of Santa Maria del Fiore
  • Free buffet breakfast and free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Great location and friendly staff Taxi only area so if you have a car you need a special…Jul. 21, 2019
  • A lovely hotel with friendly and helpful staff. Very convenient to everything especially…Feb. 9, 2019

Hotel Santa Maria Novella

from A$264
  • Superior Double Room
  • Superior Room, View
  • Single Room
  • Family Room
  • Junior Suite
  • Deluxe Room
  • Suite, City View
  • Junior Suite (3 people)
  • Suite (3 people)
  • Superior Triple Room
  • Superior Triple Room, City View

What’s around Hotel Santa Maria Novella

Landmarks

  • In Santa Maria Novella
  • Cathedral of Santa Maria del Fiore - 6 min walk
  • Piazza del Duomo - 8 min walk
  • Piazza della Signoria - 10 min walk
  • Ponte Vecchio - 10 min walk
  • Palazzo Vecchio - 11 min walk
  • Uffizi Gallery - 12 min walk
  • Pitti Palace - 13 min walk

Getting around

  • Peretola Airport (FLR) - 24 min drive
  • Florence Santa Maria Novella Station - 6 min walk
  • Porta al Prato Station - 16 min walk
  • Florence Statuto Station - 24 min walk
  • Florence-Cascine Station - 25 min walk

At a glance

Key facts

Hotel size

  • This hotel has 71 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Self parking * on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Sauna
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
  • Health club
Working away
  • Conference space
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • In-room accessibility
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • French
  • Italian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This rooftop bar serves light fare only.

Hotel Santa Maria Novella’s small print

Also known as

  • Hotel Santa Maria Novella
  • Santa Maria Novella Hotel
  • Santa Maria Novella Florence
  • Hotel Santa Maria Novella Hotel
  • Hotel Santa Maria Novella Florence
  • Hotel Santa Maria Novella Hotel Florence

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

Optional extras

Self parking costs EUR 35 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Santa Maria Novella

  • Does Hotel Santa Maria Novella offer free cancellation for a full refund?
    Yes, Hotel Santa Maria Novella does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Santa Maria Novella?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Santa Maria Novella?
    Yes. Self parking costs EUR 35 per night.
  • Are pets allowed at Hotel Santa Maria Novella?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Santa Maria Novella?
    You can check in from 2 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Hotel Santa Maria Novella?
    Yes. Nearby restaurants include Osteria Pastella (3-min walk), "Il Latini" Restaurant (3-min walk), and Ciro & sons (3-min walk).

Recent reviews

Exceptional 9.4 From 519 reviews

Exceptional 10.0
Great staff and great location
The staffs are friendly. From the front desk to the breakfast staff are friendly and very helpful. Location wise also best. Great hotel and great staff. The only thing that can be improved is the bed. They use 2 single bed and put together. But it is minor for us.
Novi, au5 night romance trip
Exceptional 10.0
Room with a view
Excellent hotel. Quiet rooms good choice of breakfast close to station and bus centre... Stayed in room overlooking square nice sitting rooms handy restaurants and around 10 minute walk to the heart of Florence. Close to hospital so you can hear ambulances but not a problem Great service is ncluding turn down in evening
au5 night trip
Very good 8.0
OK for one night
A nice room but the bed and pillows were very uncomfortable for us. I realize this is subjective, but the pillows offered no support or cushion at all.
Janet, us1 night trip
Exceptional 10.0
Excellent hotel in the perfect location
Excellent location and staff. My stay was perfect
Kent, us2 night trip
Exceptional 10.0
Great hotel and location
I highly recommend this hotel The rooms were very nice: Clean, comfortable & updated. We reserved a room with 2 twin beds (“Superior Room, View”). The beds were right next to each other, which isn’t my preference, but it was fine. The room wasn’t large, but it wasn’t cramped at all. The bathroom was on the small side, but included a good-sized shower stall. There wasn’t a great deal of counter space in the bathroom, but 2 women made it work for 4 nights. Our room had a lovely view of the Piazza. If you’re sensitive to noise, be aware the piazza can be lively late into the night. If you close the windows, the noise is greatly muted. Do not to miss the rooftop terrace, regardless of the weather—it has a great view of the city! The staff were all friendly & helpful. The breakfast options were plentiful & delicious: Eggs, meats, cheeses, pastries, yogurt, granola, salad, fresh fruit, etc. The breakfast room is beautiful, and there are plenty of servers around to assist. The location of the hotel is great. It’s a short walk from the train station and near the Duomo and all major sites. We stayed in 3 hotels in Italy on this trip. All 3 were rated 4 stars on Hotels.com, but this is the only one that I would truly consider 4 star.
Ann Marie, us4 night trip with friends
Exceptional 10.0
Well trained employees at restaurant
us1 night trip
Exceptional 10.0
Great place to stay
Hotel Santa Maria Novella is a graceful beautiful and very well-located place to stay. We were mere minutes walking distance from the train station and even closer to the Duomo square and other places we wanted to visit. The breakfast and the rooms it was served in were excellent. Staff were helpful not only with hotel related questions but also with directions and recommendations.
Leslie, us5 night trip
Exceptional 10.0
Wonderful stay
Amazing service
Karen, us4 night family trip
Exceptional 10.0
Good stay, close to SMN station and church.
very close to SMN station, within walking distance. Helpful staff, good breakfast, beautiful building and good upkeep. We got a window view of the SMN church and went up the rooftop to check Firenze skyline, the magnificent Duomo.
us1 night trip
Exceptional 10.0
Lovely hotel. Service was wonderful and the breakfast was great.
Anastasia, us1 night trip

Hotel Santa Maria Novella

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