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Mercure Lourdes Imperial

4.0 star property
Riverfront hotel with 2 restaurants, near Basilica of Our Lady of the Rosary
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Lourdes Imperial

Standard Double Room, 1 Double Bed | View from property
Property amenity
Exterior
Bar (on property)
Standard Double Room, 1 Double Bed

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
  • Water dispenser
  • Laundry service
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The price is AU$185
includes taxes & fees
3 Dec - 4 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room, 3 Single Beds

Designer toiletries, hair dryer, towels

Triple Room, 3 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Sofa bed
  • 25 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Designer toiletries, hair dryer, towels

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed and 1 Queen Sofa Bed

Similar properties

Interior
Grand Hôtel Gallia & Londres Spa NUXE
Spa
Parking available
Free WiFi
Restaurant
8.8 out of 10, Excellent, (316)
The price is AU$232
includes taxes & fees
1 Dec - 2 Dec
Grand Hôtel Gallia & Londres Spa NUXE
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About the area

Map
3 Avenue du Paradis, Lourdes, Hautes-Pyrenees, 65100

What's nearby

  • Basilica of St. Pius X - 6 min walk
  • House of Sainte Bernadette - 7 min walk
  • Basilica of the Immaculate Conception - 8 min walk
  • Basilica of Our Lady of the Rosary - 8 min walk
  • Massabielle Grotto - 9 min walk

Getting around

  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 22 min drive
  • Pau (PUF-Pau - Pyrenees) - 56 min drive
  • St-Pe De Bigorre Station - 14 min drive
  • Lourdes Station - 15 min walk
  • Ossun Station - 22 min drive

Restaurants

  • ‪Café au Roi Albert - ‬1 min walk
  • ‪Casa Italia - ‬5 min walk
  • ‪Café Royal - ‬4 min walk
  • ‪Café des Brancardiers - ‬2 min walk
  • ‪Café Saint Honoré - ‬4 min walk

About this property

Mercure Lourdes Imperial

Mercure Lourdes Imperial puts you in a great location, within a short 10-minute walk of Basilica of the Immaculate Conception and Basilica of Our Lady of the Rosary. Guests looking for a bite to eat can visit Le Perchoir, one of 2 restaurants, which serves international cuisine and is open for lunch and dinner. Other highlights at this Victorian hotel include a bar/lounge and a terrace.

Languages

English, French, German, Italian, Spanish

At a glance

Hotel size

  • 88 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay for free (dogs and cats only)
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 15.00 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children's menu

What to do

  • Shopping

Working away

  • Meeting room
  • Computer station
  • Conference space (700 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 1950
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Victorian architecture

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Le Perchoir – This restaurant specialises in international cuisine and serves lunch and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately EUR 15.00 per person

Renovations and closures

The property is closed between 15 December and 1 February.

Parking

  • Self-parking costs EUR 15.00 per day

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a security system and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Lourdes Mercure
Lourdes Mercure Imperial
Mercure Imperial
Mercure Imperial Hotel
Mercure Imperial Hotel Lourdes
Mercure Imperial Lourdes
Mercure Lourdes
Mercure Lourdes Imperial
Accor Lourdes Imperial
Mercure Lourdes Imperial Hotel Lourdes
Mercure Lourdes Imperial Hotel
Mercure Lourdes Imperial Hotel
Mercure Lourdes Imperial Lourdes
Mercure Lourdes Imperial Hotel Lourdes

Frequently asked questions

Is Mercure Lourdes Imperial currently open?
The property is closed between 15 December and 1 February.
Does Mercure Lourdes Imperial offer free cancellation for a full refund?
Yes, Mercure Lourdes Imperial does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Lourdes Imperial?
Yes, cats and dogs stay free. Food and water bowls are available.
Is parking offered on site at Mercure Lourdes Imperial?
Yes. Self-parking costs EUR 15.00 per day.
What are the check-in and check-out times at Mercure Lourdes Imperial?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Mercure Lourdes Imperial?
No, this hotel doesn't have a casino, but Bagneres-de-Bigorre Casino (24-min drive) is nearby.
Are there restaurants at or near Mercure Lourdes Imperial?
Yes, there are 2 on-site restaurants, featuring international cuisine.
What's the area around Mercure Lourdes Imperial like?
Mercure Lourdes Imperial is located by the river, a short 8-minute walk from Basilica of the Immaculate Conception and 8 minutes' walk from Basilica of Our Lady of the Rosary.

Mercure Lourdes Imperial Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

Charles, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

I felt at home and the staff very courteous and helpful. I have nothing bad to say regarding this hotel. Excellent service
Florence, 5-night trip
Verified Expedia guest review

4/10 Fair

.
Stephanie, 1-night trip
Verified Expedia guest review

8/10 Very good

Robert, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Like - Front Desk staff, Sebastian greeted and showed welcoming hospitality although the checkin was passed midnight.
Tan, 2-night romance trip
Verified Expedia guest review

4/10 Fair

The hotel facilities are in disrepair. It is old but not well maintained.
Gustavo, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect stay
Staff was very friendly, especially the waitress! Enjoyed our stay . Will go again and again.
Anton, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible service and rooms!!!
I was able to book this hotel cheaply- 3 days for a little over 160 euros. We were given a tight, small and I hate dark colored carpets. It is a very good excuse for dirty carpets although this one was not dirty, I think. The view from our window was an unoccupied building that was dilapidated. The reception desk (male) cannot really understand english and of course cannot communicate effectively in English. I requested for something one time and he cannot accomodate at all. Nothing. One cannot get anywhere with that receptionist. The lady was effective, very good. The male is totally useless. I stayed in this hotel many years back and I was happy then, now I will never go back to that place. Also advised my friends to avoid this place. Looking for someplace else to stay for next visit.
Cecilia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bambang, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nous avons eu un service exceptionnel. Merci à l’hôtel pour leur accueil chaleureux.
Audrey, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

I found Mercure Imperial through the ranking which did not disappoint. The hotel is centrally located and the staff are knowledgeable and friendly. Due to the low season, many places and restaurants were closed. Surprisingly the hotel's restaurant provided a nice option for a solid meal service. I felt safe too because the server made sure every customer showed the COVID green pass before entering the restaurant. Great job!
William, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Centrally placed with river view. Very welcoming and helpful reception staff. Good breakfast & dinner reasonably priced. Very comfortable beds. Overall excellent stay.
MINI, 2-night family trip
Verified Hotels.com guest review

6/10 Good

3-night trip
Verified Expedia guest review

6/10 Good

2-night trip
Verified Expedia guest review

6/10 Good

2-night trip
Verified Expedia guest review

8/10 Very good

Comfortable stay
Comfortable stay, staff helpful. Found the room comfortable. Although found the brochures on the table very dusty. Some amenities were not immediately provided, like water they prepared 1 even if reservation is for 2pax. About 5mins walk to the sanctuary and near to restaurants.
Ma Ilaida, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and friendly staff
Clean comfortable room with a great view and a nice balcony. Super Staff who helped me at every request. The was a decent breakfast available. This is a very nice place to stay close to the Grotto and Basilica.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Iwan, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

This was a terrible hotel-stay with the A/C not working and the bed small. The only good thing was it is close to the entrance for the grotto. We were told there was parking but when we got there there was none. You had to park down the street if you found an open spot.
Manny, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff were very friendly, room was clean. Beautiful hotel. Good location
3-night trip
Verified Hotels.com guest review

8/10 Very good

sahar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review