Les Refuges offers a fantastic location, putting you only steps from Le Massif de Charlevoix. Freebies such as WiFi and self-parking are added perks, and guests can keep active with on-site hiking/biking trails. Bonuses such as washers/dryers, fridges and microwaves are in all homes.
Les Refuges offers a fantastic location, putting you only steps from Le Massif de Charlevoix. Freebies such as WiFi and self-parking are added perks, and guests can keep active with on-site hiking/biking trails. Bonuses such as washers/dryers, fridges and microwaves are in all homes.
At a glance
DONE
Arriving/Leaving
Check-in time starts at 5:00 PM
Minimum check-in age – 21
Check-out time is 11:00 AM
DONE
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
PETS
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered on-site self-parking
VPN_KEY
Other information
Smoke-free property
Property amenities
Ski
Close to a ski area, ski runs and ski lifts
Downhill skiing, snowboarding and cross-country skiing nearby
Internet
Free WiFi
Parking and transport
Free uncovered self-parking on site
Kitchen
Fridge
Microwave
Oven
Dishwasher
Griddle
Electric kettle
Kitchen island
Coffee/tea maker
Toaster
Bedrooms
Bed sheets provided
Bathrooms
Shower
Towels provided
Shampoo
Soap
Entertainment
32-inch flat-screen TV with cable service
Outdoor areas
Terrace
Laundry
Washer/dryer
Comfort
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
No lifts
Smoke-free property
Location highlights
Near the boardwalk
Near a health or beauty spa
Near a hospital
Things to do
Hiking/biking trails on site
Bike rentals nearby
Casino nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
12 rooms
Fees & policies
Refundable deposits
Deposit: CAD 500 per accommodation, per stay
Policies
This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Les Refuges Private vacation home Petite-Riviere-Saint-Francois
Frequently asked questions
Are pets allowed at Les Refuges?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Les Refuges?
Yes, there's free self parking.
What are the check-in and check-out times at Les Refuges?
You can check in starting at 5:00 PM. Check-out time is 11:00 AM.
What is there to do at Les Refuges and nearby?
Have fun during the warmer months with activities such as hiking. Additional recreation nearby includes casino gaming.
Does Les Refuges have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, a toaster and a griddle.
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Reviews
Les Refuges Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
10
Amenities
10
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
27 Mar 2026
Good
Sergey
Sergey, 2-night trip
Verified
2/10 Poor
24 Mar 2026
Avoid Les Refuge at all costs. They say check in starts at 5pm but that’s also when their customer service closes. I went in just before in case there was problems and thank goodness I did. The floor was full of dirt, the garbage was overflowing with beer cans, wine bottles on the kitchen island. The sink was clogged with rotting food and all the beds were a mess. I called reception just as they were about to close and Nicole was very unsympathetic, she did send a cleaning crew who were lovely and arrived promptly. I asked to speak to a manager and was told on Sunday there is no manager. This being a ski resort we were in full ski gear and had to leave to the town while they cleaned. That’s when I was notified the kitchen sink was such a mess a plumber needed to come. So I rushed back to make sure I was there. We didn’t get to use the unit until 8pm. Things got worse at night. The thermostat was broken and always read 13 degrees C. Which caused the heat to be in overdrive and the radiator was under the bed! We woke up at 2am sweating and had to sleep on the sofa with the windows open. The next morning I was able to speak to the GM Daniel who was amazing. He was apologetic, moved us to the chalet Foret which was a game changer and refunded 1.5 nights. That was my first impression of Massif and I was ready to leave after night one. The chalet Foret is great and I would come back to these. Avoid the refuge and spend a little more at the chalet Foret. Again thank you Daniel!