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Grand Hotel

5.0 star property
Luxury hotel with winery, near Main Market Square
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel

Hallway
Palace Suite
Classic Double or Twin Room
Breakfast served
Front of property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Parking available
  • Gym
  • Pet-friendly
Main amenities
  • Daily housekeeping
  • Winery
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Self parking
  • 24-hour room service
  • Spa services
  • 24-hour business centre
  • Business centre
  • 8 meeting rooms
Feel at home
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Lift
  • Minibar
  • LED TV
The price is AU$220
includes taxes & fees
25 Dec - 26 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Palace Suite

Palace Suite

Palace Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Business Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 14 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Executive Apartment

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Executive Apartment

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 43 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Economy Room

Economy Room

Economy Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Interior

Hotel Unicus Palace Old Town - Destigo Hotels

Airport transfer
Pet-friendly
Free WiFi
Air conditioning
9.4 out of 10, Exceptional, (88)
The price is AU$220
includes taxes & fees
19 Jan - 20 Jan 2025
Hotel Unicus Palace Old Town - Destigo Hotels
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About the area

Map
Slawkowska 5-7, Kraków, Lesser Poland, 31-014

What's nearby

  • Main Market Square - 2 min walk
  • Royal Road - 2 min walk
  • Cloth Hall - 3 min walk
  • St. Mary's Basilica - 4 min walk
  • Wawel Castle - 15 min walk

Getting around

  • Kraków (KRK-John Paul II - Balice) - 25 min drive
  • Turowicza Station - 10 min drive
  • Kraków Łobzów Station - 11 min drive
  • Kraków Główny Station - 19 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪AntyCafe - ‬1 min walk
  • ‪Gościnna Chata - ‬1 min walk
  • ‪Free Pub - ‬1 min walk
  • ‪Pasta Bar Resto & Wine - ‬1 min walk
  • ‪Krowarzywa - ‬1 min walk

About this property

Grand Hotel

Grand Hotel features a winery and puts you only steps from Main Market Square. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. A bar/lounge, a 24-hour fitness centre and a fitness centre are other highlights at this luxurious hotel. Fellow travellers love the helpful staff.

Languages

English, French, German, Polish, Russian, Ukranian

At a glance

Hotel size

  • 64 rooms

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • All guests, including children, are required to present a valid government-issued ID card at check-in. It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorisation upon arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (2 total)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

  • On-site parking only available on request
  • Uncovered on-site self-parking (PLN 200 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited (max. 4 spaces per unit)
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • 24-hour room service

What to do

  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • 24-hour business centre
  • 8 meeting rooms
  • Conference space (1701 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Library
  • 24-hour fitness centre
  • Art gallery on-site
  • Spa services
  • Sauna
  • Winery on-site
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Lift door width (centimetres): 100
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 102
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 64
  • Front entrance ramp
  • Wheelchairs available on site
  • Visual doorbell notification
  • Magnifying mirror
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 38
  • Grab bar in bath
  • Bath grab bar (centimetres): 30
  • Accessible bath
  • Doorbell and phone notifications
  • Well-lit path to entrance
  • Portable hoist available
  • Area rugs in room

Room amenities

Be entertained

  • LED television

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Bath only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and sports massages.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 120 per person
  • Airport shuttle service is offered for an extra charge of PLN 150 per vehicle (one-way. Maximum occupancy 3)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 80 per pet, per night

Parking

  • Uncovered self-parking costs PLN 200 per day
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a security system on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Grand Hotel Krakow
Grand Krakow
Grand Hotel Hotel
Grand Hotel Kraków
Grand Hotel Hotel Kraków

Frequently asked questions

Does Grand Hotel offer free cancellation for a full refund?
Yes, Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Grand Hotel?
Yes, pets are welcome, with a limit of 2 total. There's a charge of PLN 80 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Grand Hotel?
Yes. Self-parking costs PLN 200 per day. Parking spaces may be limited.
Is an airport shuttle service offered by Grand Hotel?
Yes, an airport shuttle is available. The charge is PLN 150 per vehicle one-way.
What are the check-in and check-out times at Grand Hotel?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Grand Hotel and nearby?
Have fun with nearby activities such as hiking and skydiving, and practise your swing on the nearby golf course. Additional recreation nearby includes cave exploring, ecotours and segway hire. Enjoy amenities such as a winery, a 24-hour fitness centre and a sauna.
Are there restaurants at or near Grand Hotel?
Yes, there's an on-site restaurant.
What's the area around Grand Hotel like?
Grand Hotel is in Kraków Old Town, a short 2-minute walk from Main Market Square and 15 minutes' walk from Wawel Castle.

Grand Hotel Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great Stay
Fabulous hotel. So welcoming and rooms were very comfortable. Breakfast was fresh and tasty
Debra, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

The breakfast (pay extra) was very good and the staff at breakfast was great. However we booked a room for 2 adults and 2 children - 4 person. We got to the room and it had a queen bed and a twin sofa (does not open up, just a single person sofa). I tried to call front desk / the phone did not work. I went down and said this is a 3-person room. The front desk person said (no, it’s a pullout 2 person sofa). I go upstairs and check with my husband and no, it’s a twin. Go back downstairs- at this point the front desk says - yes, you are right, it’s a twin. I asked for an extra bed rollaway. They say it will be brought up. I return from being around city with kids, no bed and they tell me sorry, we don’t have any and the manager said it’s ok for us to cuddle with one of our kids!!! What does this mean?!!! We are tired so I say, ok, will it be available tomorrow and the front desk assures me yes. Tomorrow is the same exact story. I paid a good money for the hotel and they never apologized or reimbursed me for the hassle. Really lousy service, the worst I experienced in Poland where all other places were great. I am giving it 2 stars because of breakfast which was very good.
Patrycja, 2-night family trip
Verified Orbitz guest review

4/10 Fair

I had multiple poters over two days while waiting outside seem to be trying to get rid of me. Not knowing I am a guest but even once they knew to question why I was there and move me along.
Penny, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

KRZYSZTOF, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Guy, 2-night trip
Verified Hotels.com guest review

8/10 Very good

This is a beautiful hotel which could use some freshening up, particularly in the public areas. The central AC broke while we were there during an extremely hot day, but the staff was extremely helpful. Breakfast was very good, in an elegant space.
Kerry, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Guy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location
Great location. Breakfast was delicious with a lot of choices. There was a small gym with older equipment. Blackout curtains would have been appreciated. Overall a great choice
Robert, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Ciekawa budowla historyczna, brakuje trochę menedżera, który zadba o standardy. Uśmiech na twarzy obsługi na szczęście jest, ale potrzeba jeszcze szybkiej nauki i dobrych chęci
Aleksander, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

.
Yuliya, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Brilliant stay, location perfect. Not too noisy considering how close to the square we were. Would certainly recommend it
Amanda, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Ewelina, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Glenn, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Very good and to stay and near most of attraction. But when every time we come back to room we can smell carpet odors, moisture smell.
Hyun kun, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Second time at hotel and had a great stay, super service and food. Very helpful when we wanted to celebrate friends birthday. Highly recommended and we will return.
Arlene, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Christmas trip to Krakpw
We had a lovely trip, the hotel was beautiful and in such a great location for the Christmas Market. We were extremely lucky that we had snow ! The room was spacious and had everything that that you would require. The breakfast that was included in the price was delicious, again had a lot of choice. We highly recommend , would definitely return
Samantha, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Grand Hotel is Grand
Wonderful classic, historic hotel.
David, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Zuzana, 1-night trip
Verified Hotels.com guest review

6/10 Good

A mistake to book this.
It looks deserted, empty and dark. It was probably a nice hotel in it s day but not anymore. They have security staff that don t speak English and have no education of what a 5 star hotel is.
Gabriel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Europe Trip Oct 2023
We had a lovely time staying in this hotel/palace. Description of palace is only appreciated once you see the inside of this place. Grand interiors with amazing corridors, our room had an incredibly high ceiling with equally high window, double entrance doors. It was well set out with plenty of surface areas and cupboard space. Room, bathroom and entire hotel was clean. Breakfast buffet was plentiful and tasty. Staff were ever present, always helpful but not intrusive. English was not a problem at all. Location was excellent. Highly recommend Tradycyjne Polskie Smaki Restaurant across the road for Pirogis.
Victor, 2-night family trip
Verified Hotels.com guest review

6/10 Good

5 Star building but 2 Star service . Disappointing
I only saw about five guests in my seven days there and I still had to wait till 4 pm to check in. Why?. Great location and nice old building inside— marble stairs and pillars etc. Good wifi in the room. I think I was shunted away to the furthest away room, that was No. 68 It said there was a coffee maker but there wasn’t one. Only a kettle. There was only two sachets of Nescafé and powder milk but because there was no housekeeping for my first five days they were not replaced and I had to buy my own coffee and milk outside. Very poor. There was no drawers to put my clothes away and the narrow wardrobe had a rail but no hangers. Very poor. Air conditioning didn’t work and after three times asking over five days it finally did get fixed. Very poor. 32 channels on the television but only one English speaking channel which was a French news channel. Very poor. Good shower and hot water but bathroom extract didn’t work and there was only one small circular piece of soap. Remember this is a room with two single beds therefore potentially two people. I had to buy my own soap. Very poor. Room service menu very limited. Only four main course choices. Two of pork, one of duck and one of trout. None of which I eat. No chicken, meat or pasta. Very poor. So to sum it all up, l paid on average £125—approximately 150 Euros per night for all these failings. Very poor. So disappointing. Word of advice — I can’t comment on other rooms but DO NOT accept room No 68.
Liam, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent in all respects Bathroom ventilation could've been better
Henry, 2-night family trip
Verified Expedia guest review

8/10 Very good

moon, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Eldar, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful hotel and staff. Superb Breakfast, did not try a dinner due to a great temptation for puffier places to eat.
Tracy, 2-night romance trip
Verified Expedia guest review