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Mercure Grand Jebel Hafeet Al Ain Hotel

4.0 star property
Family-friendly hotel with spa, near Wadi Adventure
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Grand Jebel Hafeet Al Ain Hotel

Balcony view
2 restaurants, breakfast, lunch, dinner served; international cuisine
Children's activities
2 outdoor pools
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.0 out of 10

Very good

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Pool
  • Gym
  • Spa
  • Air conditioning
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • Health club
  • Children's pool
  • Pool bar
  • 24-hour room service
  • 2 coffee shops/cafes
  • In-room childcare
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
The price is AU$90
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double Room, 1 Double Bed, Poolside

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, 1 Double Bed, Poolside

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Bathrobes
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 Queen Bed

Executive Suite, 1 Queen Bed

Executive Suite, 1 Queen Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Bathrobes
  • 80 sq m
  • Golf view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds, Poolside

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds, Poolside

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Bathrobes
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Bathrobes
  • 29 sq m
  • Golf view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
  • Golf view
  • Sleeps 6
  • 1 Double Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area

Presidential Suite, 1 King Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
  • Golf view
  • Sleeps 9
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Bathrobes
  • 29 sq m
  • Golf view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Lobby

Radisson Blu Hotel & Resort, Al Ain

Pool
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7.8 out of 10, Good, (294)
The price is AU$144
includes taxes & fees
6 Jan - 7 Jan 2025
Radisson Blu Hotel & Resort, Al Ain
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About the area

Map
Jebel Hafeet, P.O. Box 24476, Al Ain, Abu Dhabi

What's nearby

  • Green Mubazzarah Hot Springs - 9 min walk
  • Wadi Adventure - 13 min drive
  • Al Ain Zoo - 14 min drive
  • Jebel Hafeet Mountain - 18 min drive
  • Al Ain Mall - 20 min drive

Getting around

  • Al Ain (AAN) - 29 min drive

Restaurants

  • ‪Saddle - ‬11 min drive
  • ‪جست فرش - ‬11 min drive
  • ‪Doner Basha - ‬13 min drive
  • ‪كرك زاخر - ‬13 min drive
  • ‪Dardasha Cafe - ‬12 min drive

About this property

Mercure Grand Jebel Hafeet Al Ain Hotel

Bring the kids when you stay at Mercure Grand Jebel Hafeet Al Ain Hotel in Al Ain and they can enjoy the free kids' club. Guests can visit the spa to be pampered with deep-tissue massages, facials or body scrubs, and LE BELVEDERE, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 outdoor pools, a poolside bar and a health club. Fellow travellers like the room service.

Languages

Arabic, English, Filipino, Hindi, Thai, Urdu

At a glance

Hotel size

  • 124 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered on-site self-parking
  • Free secured, covered on-site valet parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Free off-site parking within 3 ft

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • 24-hour room service

Travelling with children

  • Free children's club
  • Children's pool
  • Mini golf
  • Playground
  • Childcare in room (surcharge)

What to do

  • Racquetball/squash
  • Mini golf
  • Hiking/biking trails
  • Shopping
  • Pool table
  • Golfing nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 2 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

LE BELVEDERE – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
EDEN ROCK – This poolside restaurant specialises in Italian cuisine and only serves lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Al Khyama – Overlooking the garden, this café only serves light fare. Reservations are required. Open daily.
Orient Cafe – This café specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Lawrence Bar – This bar specialises in international cuisine and only serves dinner. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 65 for adults and AED 35 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AED 150.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the swimming pool, health club or fitness facility, while guests under 16 years old are only allowed in the swimming pool with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and cash.

Also known as

Hafeet
Hafeet Hotel
Hotel Mercure Jebel Hafeet
Jebel Hafeet Hotel
Jebel Hafeet Hotel Mercure
Jebel Hafeet Mercure Hotel
Mercure Grand Jebel Hafeet Al Ain
Mercure Grand Jebel Hafeet Al Ain Hotel
Mercure Jebel Hafeet
Mercure Jebel Hafeet Hotel
Mercure Grand Jebel Hafeet Hotel
Mercure Grand Jebel Hafeet
Mercure Jebel Hafeet Al Ain
Mercure Grand Jebel Hafeet Al Ain Hotel Hotel
Mercure Grand Jebel Hafeet Al Ain Hotel Al Ain
Mercure Grand Jebel Hafeet Al Ain Hotel Hotel Al Ain

Frequently asked questions

Does Mercure Grand Jebel Hafeet Al Ain Hotel offer free cancellation for a full refund?
Yes, Mercure Grand Jebel Hafeet Al Ain Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Grand Jebel Hafeet Al Ain Hotel?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Mercure Grand Jebel Hafeet Al Ain Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Mercure Grand Jebel Hafeet Al Ain Hotel?
Yes, there's free self and valet parking. Free motorhome/bus/lorry parking and electric car charging are available.
What are the check-in and check-out times at Mercure Grand Jebel Hafeet Al Ain Hotel?
Check-in start time: 3 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Mercure Grand Jebel Hafeet Al Ain Hotel and nearby?
Have fun during the warmer months with activities such as hiking. Additional recreation on-site includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Mercure Grand Jebel Hafeet Al Ain Hotel also has a health club and a garden.
Are there restaurants at or near Mercure Grand Jebel Hafeet Al Ain Hotel?
Yes, there are 2 on-site restaurants, featuring al fresco dining, international cuisine and garden views.
Does Mercure Grand Jebel Hafeet Al Ain Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Mercure Grand Jebel Hafeet Al Ain Hotel like?
Mercure Grand Jebel Hafeet Al Ain Hotel is in the heart of Al Ain, a short 9-minute walk from Green Mubazzarah Hot Springs.

Mercure Grand Jebel Hafeet Al Ain Hotel Reviews

Reviews

8.0

Very good

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Exceptional value for money, lots to do
What a fantastic hotel with great facilities throughout. There is no doubt that this is an older hotel, but it’s clean and safe. The food was excellent, portion sizes were large and always enough to share. The pool, slides, splash pad, cars, trampoline, chess and board games meant there were always lots to do. Plenty of sun beds and shade and family pool with jacuzzi. The views from the hotel are exceptional and make the trip fully worth while. Only thing to be improved would be the service, often slow getting served at the bar and restaurants, but not a huge inconvenience. Overall exceptional value for money in the UAE.
Philip, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Osama, 1-night family trip
Verified Hotels.com guest review

6/10 Good

No wi fi access in the hotel, or the wi fi is very limited and weak
GHASSAN, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The weather is much better over there, especially in the summer
Humam, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good service
Surinder, 2-night trip
Verified Expedia guest review

6/10 Good

Houkseop, 1-night trip
Verified Expedia guest review

8/10 Very good

Short stay on the mountain with friends
Larno, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great place to stay at
khaula, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

DR. JAMALUDEEN, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful views, thrilling drive up to the top, cooler weather and clean rooms, friendly staff.
Raihan, 1-night family trip
Verified Expedia guest review

8/10 Very good

They should add robes, and hand towels in the room without making a request.
Jihad, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect night away highly recommend
The location is amazing, the food is delicious, and the swimming pool is so refreshing! 🌴🍽️🏊‍♂️ we had an incredible time there! The staff at Mercure Grand Jebel Hafeet were absolutely fantastic! They were friendly, helpful, and made my stay even more enjoyable. The service they provided was top-notch! 😄👍 can’t wait to come back again
Ben, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Mohamed, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Syedprince, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Mohammad, 1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

abdullah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Artur, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Location is very nice
Verified Expedia guest review

8/10 Very good

Good for families but showing its age
My kids love staying here because of the many activities available and the cool weather. The staff are also always helpful and pleasant. However, hotel facilities are beginning to show its age. And they have started to charge on using some of the activities. The front desk also seemed understaffed during our visit.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nazih, 1-night trip
Verified Expedia guest review

8/10 Very good

Alanna Catherine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kerri, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Reijoyce, 1-night trip
Verified Hotels.com guest review