Near Vienna State Opera, Novotel Suites Wien City offers a haven of relaxation. Enjoy the serene garden and vegetable garden views, connect to in-room WiFi or unwind with coffee/tea in the lobby.
Messe Wien Exhibition and Congress Center - 13 min walk - 1.1 km
Prater - 15 min walk - 1.3 km
Vienna International Centre - 2 min drive - 1.8 km
Getting around
Vienna International Airport (VIE) - 29 min drive
Handelskai Station - 4 min drive
Vienna Franz-Josefs-Station - 6 min drive
Vienna Praterstern Station - 11 min walk
Vorgartenstraße Station - 1 min walk
Vorgartenstrasse U-Bahn - 3 min walk
Krakauer Straße Tram Stop - 9 min walk
Restaurants
Dean & David - 6 min walk
BahnBistro Lassallestrasse - 8 min walk
A1 Telekom Austria AG - 2 min walk
Ullmann's Zuckerbäckerei - 4 min walk
Mochi Ramen Bar - 4 min walk
About this property
Novotel Suites Wien City Donau
Novotel Suites Wien City Donau puts you just a 5-minute drive from Prater and Vienna International Centre. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Other highlights include a terrace and a garden. Public transportation is just a short walk: Vorgartenstraße Station is steps away and Vorgartenstrasse U-Bahn is 3 minutes.
At a glance
DONE
Hotel size
158 rooms
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets allowed (1 total)*
Specific rooms only*
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 26 per day; includes in/out privileges)
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
Bar/lounge
Coffee/tea in a common area
What to do
Bicycle rentals nearby
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
Built in 2002
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
First-run movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Sleep well
Soundproofed rooms
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Separate bathtub and shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Special features
Awards and affiliations
Eco-Certified Property
This property participates in the Austrian Ecolabel and EU Ecolabel, programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 25 per person
Pets
Pets are allowed for an extra charge of EUR 29 per pet, per night
Parking
Self parking costs EUR 26 per day with in/out privileges
Parking height restrictions apply
Policies
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
State tax ID - 1
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Also known as
Suite Novotel Wien City ex Messe
Suite Novotel Wien City ex Messe Hotel
Suite Novotel Wien City ex Messe Hotel Vienna
Suite Novotel Wien City ex Messe Vienna
Novotel Suites Wien City Hotel Vienna
Novotel Suites Wien City Hotel
Novotel Suites Wien City Vienna
Novotel Suites Wien City
Suite Novotel Wien Messe Hotel Vienna
Suitehotel Hotel Wien Messe
Suitehotel Hotel Vienna
Suite Novotel Wien City (ex Messe)
Novotel Suites Wien City Hotel
Novotel Suites Wien City Vienna
Novotel Suites Wien City Hotel Vienna
Frequently asked questions
Does Novotel Suites Wien City Donau offer free cancellation for a full refund?
Yes, Novotel Suites Wien City Donau does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel Suites Wien City Donau?
Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 29 per pet, per night.
Is parking offered on site at Novotel Suites Wien City Donau?
Yes. Self parking costs EUR 26 per day.
What are the check-in and check-out times at Novotel Suites Wien City Donau?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Novotel Suites Wien City Donau?
No, this hotel doesn't have a casino, but Casino Wien (7-min drive) is nearby.
What is there to do at Novotel Suites Wien City Donau and nearby?
Have fun during the warmer months with activities nearby such as cycling. Novotel Suites Wien City Donau also has a garden.
What's the area around Novotel Suites Wien City Donau like?
Novotel Suites Wien City Donau is a short 1-minute walk from Vorgartenstraße Station and 15 minutes' walk from Prater.
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Reviews
Novotel Suites Wien City Donau Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.2
Location
8.6
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently excellent with a good variety of options. (8 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Breakfast
Subway
Location
Upgrade
Value
Bathroom
Shopping center
Bed
Children
Reviews
Verified
10/10 Exceptional
Nov 9, 2025
Large clean room, comfortable bed, good location near shoppingcenter
Taavi
Taavi, 1-night trip
Verified
10/10 Exceptional
Sep 1, 2025
Breakfast was great and metro is right outside the hotel!
Dennis
Dennis, 4-night trip
Verified
10/10 Exceptional
Sep 24, 2025
comfortable , quiet, clean , nice staff
Amir
Amir, 2-night trip
Verified
10/10 Exceptional
Nov 12, 2025
Very spacious room, well designed with nice amenities. Nice and helpful staff in reception.
Pawel
Pawel, 1-night trip
Verified
10/10 Exceptional
Dec 7, 2025
Clean and quiet
Sanja
Sanja, 7-night trip
Verified
10/10 Exceptional
Jun 16, 2025
Nice hotel, convenient location near a train station.
Michael
Michael, 2-night trip
Verified
10/10 Exceptional
Nov 17, 2025
Great staff. Big room.
Jingwei
Jingwei, 3-night trip
Verified
10/10 Exceptional
Jul 6, 2025
A big and confortable suite, a very good bed...excelent!
Patricia
Patricia, 3-night trip
Verified
10/10 Exceptional
Jul 26, 2025
Good Hotel, Good Location, Good Price
Hotel Novotel Suites Wien City Donau was a good jumping-off point for my wife’s and my Vienna stay. We especially appreciated its proximity to transit and to the Danube’s running paths.
Stephen
Stephen, 4-night trip
Verified
10/10 Exceptional
Oct 17, 2025
The Hotel is amazing. Breakfast is very excellent. but only one thing that need to fix is some flying little creatur at water machine.
Tanitnun
Tanitnun, 6-night trip
Verified
8/10 Very good
Oct 21, 2024
Good location, overall a good hotel with a good service
Tahmina
Tahmina, 4-night trip
Verified
10/10 Exceptional
Aug 31, 2024
Good hotel in general
Bassel
Bassel, 1-night trip
Verified
10/10 Exceptional
Feb 7, 2025
Great stay
Great hotel. Great room. great location. Great city and lovely staff! Will be staying here again when back in Wien!
Saul
Saul, 7-night trip
Verified
10/10 Exceptional
Jun 10, 2025
Very nice convenient and clean
narinee
narinee, 3-night trip
Verified
10/10 Exceptional
Oct 3, 2025
Very friendly, helpful and attentive staff. Exceptionaly clean room. Compared to other European hotels, this room is very huge. Toilet and shower are separated, which is very convenient especially in the morning. Close to subway and train station.
Igor
Igor, 7-night trip
Verified
10/10 Exceptional
Jul 23, 2024
Great option with excellent access to Public Transport.
Daniel
Daniel, 3-night trip
Verified
10/10 Exceptional
Oct 15, 2024
Location accessible to public transport and dining.
Jessica
Jessica, 3-night trip
Verified
6/10 Good
Nov 9, 2025
There was nothing quite wrong with the hotel. It is close to the underground station, clean room, comfortable bed. However, the overall vibe was cold and clinical (Right from the room design with its plane cabin style loo to the indifferent attitude of the staff.)
It would be good hotel for business travel - not so much for a romantic getaway or family holiday.
Deepali
Deepali, 2-night trip
Verified
10/10 Exceptional
Jun 20, 2025
Very nice property. Courteous staff. Big and comfortable suites. Very close to the U-Bahn station - only few stops to downtown Vienna. And a very nice breakfast verity.
BASIL
BASIL, 4-night trip
Verified
10/10 Exceptional
Jun 5, 2025
Very comfortable and conveniently located. I had a small problem with the room at the beginning of stay and the staff were extremely polite and fast-moving to sort it out. I highly recommend Novotel Suites Wien City.
James
James, 7-night trip
Verified
10/10 Exceptional
Jul 22, 2024
The staff was very friendly and helpful. We had a very comfortable stay, thank you.
Vadewattie
Vadewattie, 1-night trip
Verified
8/10 Very good
Jul 24, 2025
Hotel itself good - rooms huge although not a fan of the caravan style bathrooms!
Area not the best but Ubahn 2 minutes away and in central Vienna in 5 mins.
Natalie
Natalie, 3-night trip
Verified
8/10 Very good
Oct 5, 2025
No complaints
The room was clean and spacious, reception staff were friendly and very helpful (sorted out a heating issue). Wi-Fi was sufficient for my streaming needs, which was good given the paucity of English language satellite channels on the TV.
Chidi
Chidi, 8-night trip
Verified
10/10 Exceptional
Feb 10, 2025
Excellent hotel
Room is very big and clean. Beds are comfortable and have a clean bath tub inside the shower room. We really enjoyed our stay here. Definitely will come back again. Front desk staff are very friendly too.
lee
lee, 1-night trip
Verified
10/10 Exceptional
Dec 13, 2024
The staff are friendly and courteous. The rooms are spacious.