Check in was ok although not especially friendly. The hotel room was clean, but the first disappointment occurred when I found out the mini bar was empty. When I questioned the receptionist he said there had been a recent decision made to remove all minibar stocks from standard rooms and only include in the more expensive ones, so I decided to go and get some beer and soft drinks from a nearby supermarket instead. However I then found the the minibar fridge was also not working (it appeared the plug was too far from the socket). The restaurant food I had on the first night was ok but nothing special (the worst bruschetta I’ve ever had, an average bolognese which wasn’t very hot and the tiramisu was ok), service was good and friendly though. Breakfast however was good. Room was serviced daily very well. Reasonably close the the old town (15-20 minutes walk, or bus stop outside). Checkout was again not friendly and not asked if I had enjoyed my stay (I was even asked if I had used anything from the minibar which didn’t exist!). Overall I wouldn’t say this was a four star hotel, three at best.