Guests
All properties in Durango, Colorado, United States of America

Best Western Mountain Shadows

Mountain hotel with indoor pool, near Animas Mountain Trailhead

  • Free self-serve breakfast, free WiFi, and free parking
From
A$115

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
  • Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room) - Bathroom
  • Indoor Pool
Indoor Pool. Image 1 of 17.
1 / 17Indoor Pool
3255 Main Ave, Durango, 81301, CO, United States of America
7.6.Good.
  • Very happy with service and quality of accommodation.

    Oct. 3, 2019

  • Everything was perfect. Room and bathroom was spacious and clean. Breakfast (hot…

    Apr. 22, 2019

See all 602 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser

Guests rated location

Convenient
Safe
Easy parking
Quiet
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 65 smoke-free guestrooms
  • Daily housekeeping
  • 1 indoor pool
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning

For families

  • Rollaway/extra beds (surcharge)
  • Microwave
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • Durango Community Recreation Center - 10 min walk
  • Animas Mountain Trailhead - 5 min walk
  • Sorrel Sky Gallery - 2.3 mi / 3.8 km
  • Durango Area Tourism Office - 2.3 mi / 3.8 km
  • Durango Arts Center - 2.4 mi / 3.9 km
  • Henry Strater Theater - 2.5 mi / 4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)
  • Standard Room, 2 Queen Beds, Non Smoking, Microwave
  • Standard Room, 1 King Bed, Non Smoking, Microwave
  • Standard Room, 1 King Bed, Non Smoking, Microwave (Oversized Room;with Sofabed)
  • Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Accessible, Bathtub

What’s around

Landmarks

  • Durango Community Recreation Center - 10 min walk
  • Animas Mountain Trailhead - 5 min walk
  • Sorrel Sky Gallery - 2.3 mi / 3.8 km
  • Durango Area Tourism Office - 2.3 mi / 3.8 km
  • Durango Arts Center - 2.4 mi / 3.9 km
  • Henry Strater Theater - 2.5 mi / 4 km
  • Fort Lewis College - 2.6 mi / 4.2 km
  • Durango and Silverton Narrow Gauge Railroad - 2.7 mi / 4.3 km
  • San Juan National Forest Supervisor's Office - 3.2 mi / 5.1 km
  • Mercy Regional Medical Center - 8.7 mi / 14 km

Getting around

  • La Plata County Airport (DRO) - 25 min drive
  • Durango, CO (AMK-Animas Air Park) - 13 min drive
  • Durango Narrow Gauge Railroad Station - 3 min drive
map
See on map
3255 Main Ave, Durango, 81301, CO, United States of America

At a glance

Hotel size

  • This hotel has 65 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited (max 1 space per unit)
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free self-serve breakfast daily
  • Coffee/tea in a common area

Things to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Fireplace in lobby
  • Television in common areas

Accessibility

  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains

Freshen up

  • Private bathroom

Be entertained

  • Cable TV channels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Recreation

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Fees & policies

Refundable depositPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • A damage deposit of USD 125.00 will be collected before check-in

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 5.0 per day

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 9:00 AM to 11:00 PM
  • Hot springs access available from 9:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Best Western Mountain Shadows Motel Durango
  • Best Mountain Shadows Durango
  • Best Western Mountain Shadows Hotel
  • Best Western Mountain Shadows Durango
  • Best Western Mountain Shadows Hotel Durango
  • Best Western Mountain Shadows Motel
  • Best Western Mountain Shadows Durango
  • Best Western Mountain Shadows
  • Best Western Durango
  • Best Western Mountain Shadows Hotel Durango

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Best Western Mountain Shadows does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 11:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM.
  • Yes. Nearby restaurants include Doughworks (11-min walk), Chimayo Stone Fired Kitchen (2 mi), and May Palace (2 mi).
  • Have fun with nearby winter activities like ice skating, cross-country skiing, and snowboarding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes hot springs. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Best Western Mountain Shadows also has access to a nearby health club.
7.6.Good.
  • 8.0.Very good

    Easily accessible and 20 minutes to the airport. Nice rooms

    Judith, 1 night trip, Jan. 4, 2022

    Verified Hotels.com guest review

  • 8.0.Very good

    Snowy night in Durango

    Best thing about stay was Michael at the front desk. Friendly, helpful and concerned we had a pleasant stay.

    Heavenly, 1 night family trip, Dec. 20, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Terrible!

    Horrible stay away from here! I travel often for work and had to make a last minute reservation here. I walk into my room and it is freezing cold. I call the front desk they say “it’s radiated heat it takes a little to kick on.” Two hour later still no increase in temperature. Call again and have someone come up to look at it. They flip a switch and say that will for sure fix it. Had no heat the whole time in December. Don’t spend hard earned money here.

    Ruben, 1 night business trip, Dec. 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great family stay

    The staff were very friendly, helpful, and informative. We were very pleasantly surprised by the two bedroom suite we received, as we expected a regular room with two beds. The beds were comfortable and it was like a home away from home for us and our children for the weekend. The breakfast buffet was also really great!

    Genevieve, 2 night family trip, Dec. 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    New Management

    Michael, the manager was tip top! Very friendly and helpful. Thanks for always making our stay awesome, Best Western!

    DAVID, 2 night trip, Dec. 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Family of 6

    Perfect for our family of 6. Everybody had a place to sleep

    Brandon, 1 night family trip, Nov. 22, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    A solid place to stay for the price in Durango. Nothing fancy but no major issues.

    richard, 2 night trip, Nov. 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good, but not good...

    We stayed in room 235, the two room suite. It is perfect for out family. We have two autistic kids so just having adjoining rooms is not enough. They left plenty of bathroom supplies for our one night stay. There were no laundry bags which was a bummer as we were getting ready to leave. There was trash in most of the baseboard heaters. There were chest like tables in each room. The granite tops were not secured to them. Twice my side pushed them off on each other. There is also a table in the main room that has a glass table top. My daughter and sons were eating dinner and my daughter had it pushed on top of her. It was a frightening experience. My suggestion to the owners. If you're going to rent to families make sure you secure all heavy items to the object they are meant to be on. Overall I paid far too much for what we received. It was very dirty in general. The beds were clean however. The fridge didn't really work well, pretty old.and the microwave took three times as long to heat anything. The lady at the front desk was super nice! The maids and breakfast ladies were pretty great as well..

    Stephanie, 1 night family trip, Nov. 19, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Just ok

    The hotel was ok, the pool had some bugs and it seemed they didnt have a good cleaning system, which is why there were so many bugs? The carpet in rooms is really in distress. The windows have sliders in them, and again the bug build up was pretty bad. The beds were decent, but the pillows were terrible. Our couch was a little interesting, a blanket was set on it, rather than a couch cover? The smoking on premise was terrible, people smoked outside of the rooms, with their doors open, on the patio, not 20 ft.

    Lindsay, 1 night family trip, Nov. 6, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Place was closed

    Y'all charged me a a 100 bucks to stay but office was closed when I got there and I couldn't check in!!!! I ended up paying another 100 bucks to stay at daysinn, I'm pissed!!!!!

    Michael, 1 night business trip, Nov. 4, 2021

    Verified Hotels.com guest review

See all 602 reviews