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Hotel Riu Palace Tropical Bay - All Inclusive

4.0 star property
All-inclusive beachfront property with spa, near Bloody Bay Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Palace Tropical Bay - All Inclusive

Sports facility
Aerial view
On the beach, white sand, sun-loungers, beach towels
Aerial view
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Non-smoking
  • Bar

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 5 restaurants and 4 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free supervised childcare
  • Health club
  • Sauna
  • Beach sunloungers
  • Beach towels
  • Children's pool
  • Hot tub

Feel at home (6)

  • Supervised childcare (free)
  • Children's pool
  • Children's club
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

Available filters for rooms
Showing 37 of 37 rooms

View all photos for Junior Suite, Garden View (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Garden View (B2C-CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout curtains
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Oceanfront (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Connecting Rooms, Oceanfront (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout curtains
Separate bedroom
  • Sleeps 8
  • 2 Double Beds

View all photos for Junior Suite, Oceanfront (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (B2C-CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout curtains
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (B2C-CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout curtains
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Sea View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Partial Sea View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout curtains
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout curtains
Separate bedroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Garden View (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout curtains
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout curtains
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout curtains
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Garden View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Garden View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Garden View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Garden View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Sofa bed
Ceiling fan
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout curtains
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout curtains
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (B2C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (B2C)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (B2C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Garden View (B2C)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Partial Sea View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Separate bedroom
Ceiling fan
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (B2C-CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Plasma TV
Ceiling fan
Blackout curtains
Rainfall showerhead
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
2 bedrooms
Ceiling fan
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Oceanfront (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Separate bedroom
Ceiling fan
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Garden View (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Sofa bed
Ceiling fan
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Oceanfront (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Connecting Rooms, Oceanfront (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout curtains
Separate bedroom
  • Sleeps 8
  • 2 Double Beds

View all photos for Junior Suite, Oceanfront (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout curtains
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Partial Sea View (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Partial Sea View (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (B2C-CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout curtains
Separate bedroom
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Oceanfront (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, 2 Bedrooms, Oceanfront (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
2 bedrooms
Ceiling fan
  • Sleeps 8
  • 2 Double Beds

View all photos for Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout curtains
Separate bedroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Oceanfront (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, 2 Bedrooms, Oceanfront (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
2 bedrooms
Ceiling fan
  • Sleeps 8
  • 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, 2 Bedrooms, Ocean View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
2 bedrooms
Ceiling fan
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Connecting Rooms, Ocean View (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout curtains
2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

View all photos for Suite Junior With Side Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Ocean View

Minibar, in-room safe, laptop workspace, blackout curtains

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite With Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior With Garden View

Minibar, in-room safe, laptop workspace, blackout curtains

Suite Junior With Garden View

  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Norman Manley Boulevard, Bloody Bay Beach, Negril, Westmoreland

What's nearby

  • Bloody Bay - 1 min walk - 0.0 km
  • Bloody Bay Beach - 10 min walk - 0.9 km
  • Hedonism II - 16 min walk - 1.4 km
  • Seven Mile Beach - 18 min walk - 1.6 km
  • Kool Runnings Water Park - 3 min drive - 2.1 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 98 min drive

Restaurants

  • ‪Green Island Restaurant, RIU - ‬15 min walk
  • ‪Hunter Steakhouse - ‬16 min walk
  • ‪Ackee - ‬3 min drive
  • ‪Hedonism II - Delroy's Bar - ‬16 min walk
  • ‪Mahogany - ‬3 min drive

About this property

Hotel Riu Palace Tropical Bay - All Inclusive

At Hotel Riu Palace Tropical Bay - All Inclusive, you can spend time at the beach relaxing on a sunlounger, plus you'll only be a five-minute drive from Seven Mile Beach and Hedonism II. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Dining choices include 5 restaurants, and the 4 bars/lounges are great places to grab a cold drink. This all-inclusive property also features a poolside bar, a health club and a fitness centre. The helpful staff and beach location get great marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Water activities

Kayaking
Sailing
Snorkelling
Snorkelling excursions
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 452 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11 PM
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
    • When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cots (infant beds)
    • Free supervised childcare
    • Children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11 AM
  • 5 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Fitness classes
  • Volleyball
  • Kayaking
  • Sailing
  • Personal watercraft (motorised)
  • Scuba diving
  • Snorkelling
  • Waterskiing
  • Windsurfing
  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 8 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • 2 outdoor pools
  • Full-service spa
  • Hot tub
  • Sauna
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Art Deco architecture

Room amenities

Be entertained

  • Plasma television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Fees & policies

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Riu Palace Tropical
Riu Palace Tropical Bay
Riu Palace Tropical Bay All Inclusive
Riu Palace Tropical Bay All Inclusive Negril
Riu Palace Tropical Bay Negril
Riu Tropical
Riu Tropical Bay
Riu Tropical Bay Palace
Riu Tropical Palace Bay
Tropical Bay
Riu Tropical Inclusive Negril
RIU Palace Tropical Bay All Inclusive
Hotel Riu Palace Tropical Bay - All Inclusive Negril

Frequently asked questions

Does Hotel Riu Palace Tropical Bay - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Palace Tropical Bay - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Palace Tropical Bay - All Inclusive?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Hotel Riu Palace Tropical Bay - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Riu Palace Tropical Bay - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Riu Palace Tropical Bay - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: 11 PM. Check-out time is noon. Express check-out is available.
What is there to do at Hotel Riu Palace Tropical Bay - All Inclusive and nearby?
Have fun with on-site activities such as kayaking, sailing and waterskiing. Additional recreation on-site includes fitness classes and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. Hotel Riu Palace Tropical Bay - All Inclusive also has 4 bars and a sauna, as well as a health club and a garden.
Are there restaurants at or near Hotel Riu Palace Tropical Bay - All Inclusive?
Yes, there are 5 on-site restaurants.
Does Hotel Riu Palace Tropical Bay - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Palace Tropical Bay - All Inclusive like?
Hotel Riu Palace Tropical Bay - All Inclusive is on Bloody Bay Beach, a short 1-minute walk from Bloody Bay and 16 minutes' walk from Hedonism II. The local area is walkable and popular for its beaches.

Hotel Riu Palace Tropical Bay - All Inclusive Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Hello Jamacia!
We were there 5 days for a wedding. It was truly beautiful. costly but good. it would be good it they were able to offer non-alcoholic wines as well as a good variety of mocktail's. the accommodations were stella. Bring lots of change for tipping each day. there was good entertainment and lots of activities to get involved with.
Randolph O, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

First Impression
I was disappointed when I arrived which was late in the evening because of the transportation getting there late. I arrived just before 10pm as it was a journey which takes 9 hours to get to the hotel which causes me a lot of stress and anxiety, so you can understand having nothing to eat all that time and was told when I arrived at the hotel that all the restaurants stopped serving food but I can ordered room service which might just be sandwiches. I was left disappointed because I wanted something hot to eat and as this is an all inclusive resort which I have paid very good money to stay, I wasn't very happy to hear this. Why isn't there no grill bar open after hours for guests like myself can access hot meal, so my first impression left a bad taste in my mouth. 2nd I didn't like the room I was assigned to, as being a single person, my room was too far away from everything and also to find out that the safety box was out of order and the patio door wasn't shutting. So can you understand my first impression was stressful, however with all of this mishaps and after speaking with the staff the following morning, they went all the way out to make the remainder of my stay a stress free one.
4-night trip
Verified Hotels.com guest review

8/10 Very good

James review
My experience was excellent I enjoyed the beach except for the sand flies lol my experience at the spa was also excellent especially my masseuse Toby I have stayed at the Riu in London and in Montego Bay I’m supposed to get points I haven’t received any tabulation
James, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Ms Janet D, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adrianne, 7-night trip
Verified Expedia guest review

6/10 Good

Sonia, 5-night trip
Verified Expedia guest review

10/10 Exceptional

.Arrived a day late due to airline cancelling. Front desk at property gave number for management to contact for reimbursement.Dialed number to contact management no answer.So unfortunate no refund or extended day,
Karlene Theresa, 7-night trip
Verified Expedia guest review

10/10 Exceptional

loved it!
Khalid and Crystelle, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Had an awesome stay at the RIU Palace Tropical Bay in Negril. The beach is beautiful (no seaweed or rocks, nice clear/warm water). The jerk hut on the beach served delicious food that we had for lunch every day. In fact, the food in general was great (from the buffet to the à la carte restaurants). Loved the fresh omelettes in the mornings and the steak served at each restaurant is delicious! The bartenders are friendly, hilarious and fun. The vendors on the beach were a bit pushy. My best advice is to ignore them and don’t even make eye contact. Transportation is a 1.5-2 hour bus ride from Montego Bay airport. We booked with Jamaica Tours Limited and can’t complain, they were on time and bus drivers were friendly. On the way, our driver taught us a bit about the towns on the way, Jamaican culture and lifestyle.
Adam, 4-night trip with friends
Verified Expedia guest review

6/10 Good

Staff were great as was service. Facilities and the room were nice. Food completely average, not great but not bad….room service is not good at all, and the 24 hour snack lounge is terrible. Coffe bar was great, as were the regular bars but there are zero top shelf options at this resort. There is also very little to no nightlife at this resort. It’s a very low energy quiet resort for sure. We didn’t hate our stay but we also didn’t really enjoy it much. The beach is amazing and was the only reason we decided to stay here to start with. Hope that helps.
Jeremy, 7-night family trip
Verified Expedia guest review

8/10 Very good

Edna, 7-night trip
Verified Expedia guest review

4/10 Fair

CARL, 4-night trip
Verified Expedia guest review

6/10 Good

I have been coming to the Riu Palace since 2003 or 4 never experience roaches the roaches was on the food court buffet for lunch roaches was in our bathroom roaches is in our bedroom scattering I've never I was scared to leave my luggage to bring roaches back to the US with me I've never seen roaches at their palace before please correct this I had to leave the real and go to the Royalton
tish, 1-night family trip
Verified Expedia guest review

8/10 Very good

Martina, 7-night trip
Verified Expedia guest review

8/10 Very good

The resort was very entertaining, and the food was amazing.
Starshawana, 3-night trip with friends
Verified Expedia guest review

6/10 Good

Property was nice, but we had three bad experiences of roaches in the restaurants.
Deon, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Property was nice and the food was great even the specialty restaurants
Al-khaliq Muhammad, 3-night trip
Verified Expedia guest review

2/10 Poor

I have stayed at the riu back in 2022 and I loved it. I'm not sure if the staff have changed but nobody is friendly. The quality of food is very poor I didn't enjoy the jerk hut but I left the resort to eat
Triniese, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Best Birthday Trip Ever
The staff was PHENOMENAL!! DO YOU HEAR ME - PHENOMENAL!! Despite being personally affected by Hurricane Beryl that had taken place about a week before my trip, the staff was pleasant and seemed to care about my comfort and enjoyment. The food and drinks were really good and diverse. I have zero complaints. The premises was clean and well kept.
Sunset view from Jerk Hut area
Beach view from the Jerk Hut area
Walk-up / Swim-up Bar
4-night trip with friends
Verified Hotels.com guest review

6/10 Good

Zhaneta, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Best Birthday Trip Ever
The staff was PHENOMENAL!! DO YOU HEAR ME - PHENOMENAL!! Despite being personally affected by Hurricane Beryl that had taken place about a week before my trip, the staff was pleasant and seemed to care about my comfort and enjoyment. The food and drinks were really good and diverse. I have zero complaints. The premises was clean and well kept.
Sunset view from Jerk Hut area
Beach view from the Jerk Hut area
Walk-up / Swim-up Bar
Friday night show by Staff
Karla, 4-night trip with friends
Verified Hotels.com guest review

6/10 Good

Was not a fan of the hotel staff or limited activities. Food options were extensive but very few of options were good. we also had several power outages….Wouldn’t stay again.
Nichole, 3-night trip
Verified Expedia guest review

10/10 Exceptional

I dont like the fact there was no elevator
olivia, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The shows
Paul, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Need elevator for visitor's and specialy staff
Jacqueline, 5-night trip
Verified Expedia guest review