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1 room, 2 adults

The Ritz-Carlton Jakarta, Mega Kuningan

5-star5 stars
Great for familiesThis property has good facilities for families.
Jl. DR. Ide Anak Agung Gde Agung, Kav.E.1.1 no.1, Jakarta, Jakarta, 12950, Indonesia

Luxury hotel with 2 restaurants, near Lotte Shopping Avenue
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 2,123 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

WiFi
Good internet service
Wellness
Great wellness & sports facilities
Service
Fantastic service
Bar
Bar is awesome

The Ritz-Carlton Jakarta, Mega Kuningan

from A$200
  • Grand Room, 1 King Bed, City View
  • Grand Room, 1 King Bed, Business Lounge Access (Club Lounge Access)
  • Mayfair Suite, Club Lounge Access (Includes Breakfast, Lunch and Dinner)
  • Grand Studio, Business Lounge Access (Club Lounge Access)
  • Grand Room, Business Lounge Access
  • Grand Room, 2 Queen Beds

What’s around The Ritz-Carlton Jakarta, Mega Kuningan

Top spots nearby

Recommended by this property

  • Kuningan City Mall (4-minute walk)
  • Ambassador Mall (5-minute walk)
  • ITC Kuningan (7-minute walk)
  • Lotte Shopping Avenue (7-minute walk)
  • Pasar Festival (9-minute walk)
  • Epicentrum Walk (14-minute walk)
  • Setiabudi One (14-minute walk)
  • Kota Kasablanka Mall (16-minute walk)
  • Balai Sidang Jakarta Convention Center (26-minute walk)

Getting around

  • Jakarta (CGK-Soekarno-Hatta Intl.) - 38 min drive
  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 20 min drive
  • Jakarta Sudirman Station - 12 min drive
  • Jakarta Cawang Station - 13 min drive
  • Jakarta Mampang Station - 13 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 318 rooms
  • This hotel is arranged over 26 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

  • Valet parking *

Offsite

  • Free area shuttle within 1 km

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Playground on site
  • Golfing nearby
  • Nightclub
  • Free pool cabanas
  • Health club
  • Spa tub
  • Pool sunloungers
  • Steam room
  • Pool umbrellas
  • Sauna
  • Billiards or pool table
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 17222
  • Conference space size (meters) - 1600
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 2005
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Lever door handles
Languages Spoken
  • Chinese
  • English
  • Indonesian
  • Japanese
  • Korean

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Ritz-Carlton Spa has 19 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Asia Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.

Lobo Restaurant - This restaurant specializes in Modern European cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Playground on site

Nearby

  • Golfing nearby

The Ritz-Carlton Jakarta, Mega Kuningan’s small print

Also known as

  • Ritz-Carlton Jakarta Mega Kuningan Hotel
  • Ritz-Carlton Mega Kuningan Jakarta
  • Ritz-Carlton Jakarta Mega Kuningan Hotel
  • Jakarta Ritz Carlton
  • Ritz-Carlton Jakarta Hotel Jakarta
  • Ritz Jakarta
  • The Ritz-Carlton Jakarta, Mega Kuningan Hotel
  • The Ritz-Carlton Jakarta, Mega Kuningan Jakarta
  • The Ritz-Carlton Jakarta, Mega Kuningan Hotel Jakarta
  • Ritz-Carlton Mega Kuningan Hotel
  • Ritz-Carlton Jakarta Mega Kuningan
  • Ritz-Carlton Mega Kuningan
  • Jakarta Ritz Carlton
  • Ritz-Carlton Jakarta Hotel Jakarta
  • Ritz Jakarta
  • Ritz-Carlton Mega Kuningan Hotel
  • Ritz-Carlton Mega Kuningan Hotel Jakarta

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6:30 AM to 9 PM.
  • Guests under 16 years old are not allowed in the spa tub.

    Guests under 16 years old are not allowed in the spa.

    For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Valet parking costs IDR 50000 per day

    Rollaway beds are available for IDR 726000.0 per night

    Buffet breakfast is offered for an extra charge of IDR 360580 per person (approximately)

    Airport shuttle service is offered for an extra charge of IDR 806000 per vehicle (one way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

    Superb 9.2 From 262 reviews

    Poor 2.0
    Liked - well done up hotel. Housekeeping seemed to be on top of their game. Did not like - I got locked out of my room 3 times. No cards worked, including master key cards used by concierge and hotel staff. No explanation offered and nothing to make up for the inconvenience. I was late for my dinner meeting because I had to wait for 30 minutes to get the door unlocked. Frustrating and a terrible experience. Also, the mattresses are really old (you can feel the springs in them). My suggestion - if you are going to spend that much money, then stay somewhere else
    HK, usBusiness trip
    Very good 8.0
    An Okay Stay
    The hotel room was very clean, which I liked. The only issue, small one though, that there's bad smell coming out from the shower area drainage after we used the shower. I also noticed that the tub was not cleaned again during the cleaning time. Did not make noise to the hotel that time as we stayed for short while only. Bed was comfortable, firm yet comfortable. The bed size was huge. The hotel room was very big. The only thing that I would loved more is if the lighting could be brighter. We ordered room service for dinner and breakfast, and they came in pretty fast. Food was good. Only feedback if they can take into consideration is, that if the glasses were wrapped for cover, then it should also be the same for crackers. I did not know how long the crackers were left open and thinking of the dirt/dust/someone sneezes on it kind of turned me off. Ordered with free parking, and was given a form at reception to sign and filled in the car plate number and ensured that it will be in the system, so the the car will not be charged automatically based on the plate number. But driver was asked for our room number in order to entitle for the free parking even though the car plate number was already registered (supposedly the day before). Small issue as the parking fee was not that much, but such an inconvenience and so much for system. The hotel staff were all polite.
    Franky Pratama, id2 night family trip
    Good 6.0
    Good Hotel but more expensive than deserved
    This wasn’t my first stay in this hotel. However my low score rating is owing to bad experience of room keys, it took six times issue of room card keys to get it right. Another thing I didn’t like was, late purchase made me pay almost 1.7 times the regular prices and such a charge to regular customers is just uncalled for. Club food could be easily better specially people who are vegetarian.
    Gurbinder, inBusiness trip
    Very good 8.0
    Classy hotel but getting old.
    The hotel still looked high class, but the rooms are due for renovation. The security was very high - baggage check at the entrance for all guests and visitors. The service was excellent. When I first walked into the hotel, a service staff greeted me immediately and helped me with check-in. However, I was disappointed when I went into my room. There was paper in the toilet and hair on the floor of the shower stall. The club lounge was being renovated during my stay, so I had meals at the Lobo lounge. The breakfast had many options, and the service was top-notch, but the food quality was just OK. I didn't get to eat at the two restaurants. I tried to mail a letter at the Business Center, but it was not very convenient. They needed time to look up the rates and I had to pay cash. I had to go back several hours later to settle the matter. One thing that can be improved is a lobby with more seating. Perhaps they didn't have that due to security reasons. Overall, it was a comfortable stay, but fell short of a 5-star experience.
    sgOther trip
    Exceptional 10.0
    A nice and traditional grand hotel
    Overall, the hotel is nice. Despite the condition is a bit old and not newly furnished, it is very spacious and with amazing services. The fitness centre is my favourite, with very comfy relaxation room. But nearby area lacks of convenient stores or other restaurants, the choice of catering can be improved.
    CHI YEUNG, hk3 night business trip

    The Ritz-Carlton Jakarta, Mega Kuningan

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