2/10 Poor
14 Oct 2024
Dirty, Disgusting, Unsavory Guests & Drugs!
Pictures are deceptive of what the Hotel actually looks like on the exterior and inside the rooms. Our room was filthy, the bathroom had damaged floors, walls, there wasn’t even a shower curtain. Unsafe, people screaming outside, a little 4 year old girl was pounding on the door next to our room, crying for her Mommy, totally abandoned. Then people were coming and going all night to that room and we could hear the mother saying, “Shut up, people are trying to sleep!” Other hotel guests were fighting outside and yelling obscenities. Hotels.com charged me $103.04 for one night when the front desk on the property charges $64.04 for one night! Front Desk employees were extremely rude. If you have heavy luggage, there isn’t a dolly or an elevator, and the walk to all the rooms, which are outside, is long and there are a lot of stairs, especially to the second floor. Don’t waste your money, stay somewhere else, your safety and health depends on it!
Dawn
Dawn, 1-night family trip
Verified Hotels.com guest review