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MainStay Suites Addison-Dallas

2.5 star property
Suburban Addison hotel with outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites Addison-Dallas

Exterior
Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)
Suite, 1 Queen Bed, Non Smoking
Exterior
Exterior

Reviews

6.8 out of 10

Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free breakfast
  • Connecting rooms available
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Corner/local shop
  • ATM/banking services
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Conference space

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The price is AU$103
includes taxes & fees
29 Dec - 30 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
HDTV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
HDTV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
HDTV
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
HDTV
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

The Addison Hotel, SureStay Collection by Best Western

Pool
Free breakfast
Pet-friendly
Free parking
7.8 out of 10, Good, (690)
The price is AU$113
includes taxes & fees
30 Dec - 31 Dec
The Addison Hotel, SureStay Collection by Best Western
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About the area

Map
15200 Addison Road, Building A, Addison, TX, 75001

What's nearby

  • Addison Circle Park - 6 min walk - 0.6 km
  • Village on the Parkway - 16 min walk - 1.4 km
  • Quorum Park - 2 min drive - 2.2 km
  • Galleria Dallas - 4 min drive - 3.4 km
  • University of Texas at Dallas - 10 min drive - 10.0 km

Getting around

  • Love Field Airport (DAL) - 21 min drive
  • Dallas-Fort Worth International Airport (DFW) - 22 min drive
  • Dallas Union Station - 15 min drive
  • Dallas Medical-Market Center Station - 20 min drive
  • West Irving Station - 21 min drive

Restaurants

  • ‪Addison Improv Comedy Theatre and Restaurant - ‬7 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬4 min walk
  • ‪Jason's Deli - ‬10 min walk
  • ‪Lupe Tortilla Mexican - ‬12 min walk
  • ‪Buffalo Wild Wings - ‬9 min walk

About this property

MainStay Suites Addison-Dallas

When you stay at MainStay Suites Addison-Dallas, you'll be within a 10-minute drive of Galleria Dallas and University of Texas at Dallas. Guests can take a dip in the outdoor pool, and free perks include WiFi, self-parking and on-the-go breakfast daily between 6:30 AM and 9:30 AM. Also, Dallas Market Center and American Airlines Center are within a short drive.

Languages

English, Hindi, Spanish

At a glance

Hotel size

  • 70 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • On-site parking includes off-street options

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6:30 AM–9:30 AM
  • Coffee/tea in a common area
  • Free reception (selected days)

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Golfing nearby

Working away

  • Business centre
  • Meeting room
  • Conference space (344 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2001
  • ATM/banking
  • Television in common areas
  • An outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 43-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes and utensils
  • Dishwasher
  • Ice maker

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 125 per stay

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Hotel Addison Galleria
Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Galleria
Hotel Hawthorn Suites by Wyndham Addison Galleria Addison
Addison Hawthorn Suites by Wyndham Addison Galleria Hotel
Hotel Hawthorn Suites by Wyndham Addison Galleria
Hawthorn Suites by Wyndham Addison Galleria Addison

Frequently asked questions

Does MainStay Suites Addison-Dallas offer free cancellation for a full refund?
Yes, MainStay Suites Addison-Dallas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at MainStay Suites Addison-Dallas?
Yes, there's an outdoor pool.
Are pets allowed at MainStay Suites Addison-Dallas?
Yes, pets are welcome. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at MainStay Suites Addison-Dallas?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at MainStay Suites Addison-Dallas?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at MainStay Suites Addison-Dallas and nearby?
MainStay Suites Addison-Dallas has an outdoor pool.
Does MainStay Suites Addison-Dallas have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and an ice maker.
What's the area around MainStay Suites Addison-Dallas like?
MainStay Suites Addison-Dallas is a short 6-minute walk from Addison Circle Park and 16 minutes' walk from Village on the Parkway.

MainStay Suites Addison-Dallas Reviews

Reviews

6.8

Good

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Poor

Awful experience
The concierge service is horrible; the man was very rude and bad-tempered. The room was dirty, there was a cockroach in the kitchen, and the hairdryer was sticky. Even so, they refused to cancel the reservation I had for another day and Hotels.com turned into a pumpkin doing nothing... I have pictures but I couldn't uploaded, as usual, the Hotels.com's App is working bad...
Guadalupe, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Condemn this hotel
This hotel needs to be condemned. Im surprised it's still open
1-night trip
Verified Hotels.com guest review

4/10 Fair

Jonathan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gregory, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marithea, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Gregory, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gregory, 6-night trip
Verified Hotels.com guest review

2/10 Poor

Jifo, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

STAY AWAY! STAY AWAY! STAY AWAY!
Cockroaches all over the place! All over the place!!! Do not wake up at night: you'll see them around you! Near your bed, yes! Tons of them: you can easily take a picture! Baby cockroaches pop up in front of you! They are transparent, yet still disgusting!!!
Svetlana, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Don't expect much for the cheap price.
We were in town for a wedding and only stayed 1 night. The staff was friendly and the beds and linens were clean. No problems with plumbing or A/C. The price was cheap so I guess I shouldn't have expected too much but there were roaches in one of our rooms and a syringe was found in the kleenex box of the other. We arrived later in the evening and were surprised with a $100 deposit for each room which was more than the price for the 1 night stay and not mentioned anywhere in the booking process. It was returned in 3-5 business days but what would have happened to someone who couldn't do that? No place to go and a non refundable booking? The "free breakfast" was pre packaged honey buns/muffins and coffee that you had to ask for. There was a heavy smell of weed in the elevator and hallway but I blame other guests for that. We didn't do any cooking or use the dishes so I can't speak to that but I wouldn't want to anyway after seeing a few roaches. The staff was informed about the roaches at checkout but I didn't find out about the syringe until we were already heading back home and didn't have a chance to call them within an acceptable time frame. I would probably recommend people stay somewhere else or call ahead to make sure you know what you are getting.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

This was something out of a horror movie
Christopher, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Jorge, 15-night trip
Verified Hotels.com guest review

4/10 Fair

Very run down and most things were broken such as door handle, sink handles, lights not working. Could have a lot of potential just a lack of cleaning and maintenance. Also definite cockroach problem too. Found 15 + during our short stay.
2-night family trip
Verified Hotels.com guest review

6/10 Good

In need of cleaning and updating...
Trying to temper this review because the price was low, but.... The whole hotel is in need of an update. Everything from the lobby, stairs, elevator hallways to the rooms could use a very good/deep cleaning. The carpet and furniture in my room was stained and worn. The room could use some paint to cover up obvious construction changes (removal of valences on the window), etc. While the staff was nice, the service was mediocre. My room lacked hangers and one of the lamps was missing a lightbulb. I made this request very next day and I never received these items. I apparently missed the "cleaning time" for my room one day and was unable to get it serviced. When serviced the next day, I was not given all of the towels I needed. If staying in the area again, I would spend a bit more and stay elsewhere.
Bryan, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

rammond, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Coffee, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Donald, 7-night trip
Verified Expedia guest review

2/10 Poor

Not good people don’t stay here.
Jethro, 3-night trip
Verified Expedia guest review

8/10 Very good

We were given a deal and then told the rules were different the next week because we was told wrong definitely not fair to me as a customer I should be held to what I was told and the employee trained appropriately roaches needs to be addressed besides that was very nice
Rebekah, 7-night family trip
Verified Hotels.com guest review

4/10 Fair

Chris, 4-night business trip
Verified Hotels.com guest review

2/10 Poor

this place aill charge ur card up if u put one on file without ur consent
jenny, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Gregory, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Tren, 1-night trip
Verified Expedia guest review

2/10 Poor

The property is in shambles. Everything is filthy, breaking and there were ants, cockroaches and bugs all around. In the kitchen, dish washer was broken, no utensils, no glasses and several items missing. No bathtub towel, dirty hairdryer, doors breaking, broken bathroom fan and furniture was filthy dirty with stains. Carpet in the hallway and stairs was dirty with people's puke. It was absolutely disgusting staying there. We had paid in advance so there was no refund. Continental breakfast was only coffee. Nothing else.
Firoz, 4-night romance trip
Verified Expedia guest review

6/10 Good

Michael, 1-night trip
Verified Expedia guest review