Mirabell Palace and Gardens - 14 min walk - 1.3 km
Getting around
Salzburg (SZG-W.A. Mozart) - 7 min drive
Salzburg Mülln-Altstadt Station - 18 min walk
Salzburg Aiglhof Station - 18 min walk
Salzburg Central Station - 26 min walk
Free casino shuttle
Restaurants
Humboldt Stubn - 7 min walk
Balkan Grill Walter - 5 min walk
Afro Cafe - 7 min walk
Restaurant Herzl - 6 min walk
Fenster Café - 5 min walk
About this property
Am Neutor Hotel Salzburg Zentrum
Am Neutor Hotel Salzburg Zentrum puts you in a great location, within a 15-minute walk of Salzburg Christmas Market and Salzburg Cathedral. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other highlights include a snack bar/deli and a terrace.
Languages
English, German, Spanish
At a glance
Hotel size
44 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 10:00 PM
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Parking
On-site self-parking (EUR 19.00 per day)
On-site parking is limited
Off-site
Free casino shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:00 AM
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
What to do
Golfing nearby
Hiking/biking trails nearby
Boat tours nearby
Skiing nearby
Working away
Meeting room
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1970
Safe-deposit box at front desk
Terrace
Piano
Art gallery on-site
Designer shops on-site
Shopping centre on-site
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
80-cm flat-screen TV
Cable TV channels
Home comfort
Heating
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
More
Daily housekeeping
In-room safe
Special features
Dining
Bar am Neutor – On-site lobby lounge.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.85 per person, per night. This tax does not apply to children under 15 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 19 per person
Children & extra beds
Rollaway beds are available for EUR 15.0 per night
Parking
Self-parking costs EUR 19.00 per day
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
On-site parties or group events are strictly prohibited.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 50101-000082-2020
Also known as
Am Neutor Hotel Salzburg Zentrum
Am Neutor Hotel Zentrum
Am Neutor Salzburg Zentrum
Am Neutor Zentrum
Hotel Neutor
Hotel Neutor Salzburg
Neutor Hotel Salzburg
Neutor Salzburg
Am Neutor Salzburg Zentrum
Am Neutor Hotel Salzburg Zentrum Hotel
Am Neutor Hotel Salzburg Zentrum Salzburg
Am Neutor Hotel Salzburg Zentrum Hotel Salzburg
Frequently asked questions
Does Am Neutor Hotel Salzburg Zentrum offer free cancellation for a full refund?
Yes, Am Neutor Hotel Salzburg Zentrum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Am Neutor Hotel Salzburg Zentrum?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Am Neutor Hotel Salzburg Zentrum?
Yes. Self-parking costs EUR 19.00 per day. Parking spaces may be limited.
What are the check-in and check-out times at Am Neutor Hotel Salzburg Zentrum?
Check-in start time: 3 PM; check-in end time: 10:00 PM. Check-out time is 11 AM.
Is there an on-site casino at Am Neutor Hotel Salzburg Zentrum?
No, this hotel doesn't have a casino, but Klessheim Palace Casino (8-min drive) is nearby.
What is there to do at Am Neutor Hotel Salzburg Zentrum and nearby?
Have fun with nearby activities such as boat tours and hiking, and practise your swing on the nearby golf course.
What's the area around Am Neutor Hotel Salzburg Zentrum like?
Am Neutor Hotel Salzburg Zentrum is in Riedenburg, a short 7-minute drive from Salzburg (SZG-W.A. Mozart) and 10 minutes' walk from Salzburg Christmas Market.
Am Neutor Hotel Salzburg Zentrum Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.8/10
Staff & service
7.0/10
Amenities
6.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Good
23 Sept 2024
LUZ
LUZ, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Sept 2024
Melissa
Melissa, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 July 2024
very good staff. bus stop next to hotel
Tanmay Ajit
Tanmay Ajit, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 June 2024
Michael
Michael, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
10 June 2024
Great Value
Check in was easy, room was clean and big. I was able to borrow an iron. You have to put in 10 Euros deposit for parking, but get it back when check-in out. Only "issue" was the cleaning lady knocked on our door before check out time (she didn't speak English), after the second time I put the don't disturb sign and she knocked again... Not sure what the issue was. Our room was right at the street. In the summer you have to have a window open and it's pretty noisy. Check out was easy. Overall great for the price and closeness to the city center.
Teresa
Teresa, 1-night trip
Verified Hotels.com guest review
4/10 Fair
4 June 2024
Unhappy Reception Staff
Having travelled for the last 2 months I can honestly say we have never experienced such disinterested and unhelpful reception staff. While not rude they just had no people skills at all and clearly did not enjoy their job.
The hotel itself is in a perfect location to see the old town and while dated and in need of a new bed it suited our needs.
Just would just have been nice to be greeted with a smile and maybe even a reply to our greetings when we returned in the evenings.
Richard
Richard, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 May 2024
Excellent experience! 100% recommended!
Maria
Maria, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 Apr 2024
Everything was very good. The staff is friendly and helpful - they held my bags until check-in time. The room was spacious and clean. It’s very easy to walk into town.
Daniela
Daniela, 3-night trip
Verified Expedia guest review
8/10 Very good
22 Mar 2024
Rowena
Rowena, 6-night trip
Verified Expedia guest review
4/10 Fair
17 Feb 2024
Average hotel.
Zeki
Zeki, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 Nov 2023
Harald
Harald, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 Oct 2023
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
11 Aug 2023
It would have been great if they had taken my request to allocate my two rooms next to each other and not on separate floors. I had placed my request months in advance and was disappointed to check-in and see that my son was allocated a different floor from me.
Maura
Maura, 1-night family trip
Verified Expedia guest review
6/10 Good
22 June 2023
Lost its sparkle
Clean enough, but the rooms need a refurb especially the bathroom. Poor service from staff and charged for drinks we didn't have. You can't even get a coffee in the evening and although they have what looks like a vast array of spirit's we were told the were mostly empty bottles. The breakfast was poor value and the car park costs 15 euros per day with a 10 euro deposit for a plastic card to put on your dash. We have used this hotel twice before, but don't think we will be back
P
P, 3-night trip
Verified Hotels.com guest review
8/10 Very good
14 June 2023
This hotel is at excellent location. Walking distance to downtown Salzburg (5 minutes), yet there is parking in the area. I don't think you can drive to hotels situated in the old town. I was little worried because of some negative reviews here, but the hotel was fine. If you are travelling in summer make sure your room is not facing west. It was very hot in our room in the afternoon and summer is only beginning. I don't think there is AC or fan there.
Dagmar
Dagmar, 1-night trip
Verified Expedia guest review
10/10 Exceptional
3 Feb 2023
Great location, we used the tunnel to visit the historical city
ed
Verified Expedia guest review
4/10 Fair
5 Jan 2023
Maria
Verified Expedia guest review
10/10 Exceptional
1 Aug 2022
no title
Excellent Location to access the old city.
Parking should be managed better.
It is necessary to reserve a parking place beforehand.
Reservation of the parking space at the time of the Check-in at 15:00 is too late.
Hartmut
Hartmut, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 May 2022
Very nice for the price. Would recommend. Conveniently close to Old Town.
Leonide
Leonide, 1-night romance trip
Verified Expedia guest review
4/10 Fair
16 Sept 2021
Old, dirty... Just bad... Never again!
Really dirty, really old, really bad...
The only good thing about it is the location... But Salzburg is so small that it really isn't worth it....
Go find something somewhere else, cheaper and better! The 10 or 20 min extra walk to the center don't hurt that much.
(The staff tried to help and some of them are nice and friendly, but to compensate the poor state of the hotel is a mission impossible)
PS: Don't leave your baggage with them after/before check in or check out!!
They leave it in a room that is accessible to anyone walking the street, they could get your things and go in seconds... Nobody is there... Nothing is safe!
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
10 Mar 2020
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
6 Feb 2020
HYUNSEO
HYUNSEO, 3-night trip
Verified Hotels.com guest review
8/10 Very good
28 Nov 2019
elena
elena, 1-night trip
Verified Hotels.com guest review
2/10 Poor
7 Nov 2019
the services were not good for example, i needed to pay for hot water 1.20 if i had wanted to use microwave, i would have paid 2euro. they do not have any stuff they just want to sell anything
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
15 Oct 2019
If not for prior booking elsewhere would have stay