2/10 Poor
25 Jan 2022
Horrible stay
First of all, the location is hard to find. The website says it’s on the first floor,, it’s not. You have to climb up a few floors. Hotels.com gives me the option to pay at the property,, but doesn’t tell you that they only accept cash. Once I checked in,,, no shampoo, shower gel or soap,,, so I called, the guy gave me the excuse that they didn’t have time to replenish. So I had to go to the store and buy them myself. WiFi there was terribly slow, I had to use my data instead. The morning of my check out,,, there’s no hot water. This place is the worst stay of my 30-day trip in Colombia. Gautape is a beautiful place and worth a visit,,,, but don’t stay at this place!!
Brent
Brent, 2-night trip
Verified Hotels.com guest review