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Prima Palace Hotel

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Exterior
Deluxe Twin Room, Balcony | In-room safe, individually decorated, individually furnished, desk
Superior Twin Room | In-room safe, individually decorated, individually furnished, desk
Comfort Twin Room | In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk

Overview of Prima Palace Hotel

Prima Palace Hotel

City centre Jerusalem hotel with restaurant

8.0/10 Very good

304 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Connecting rooms available
  • Restaurant
The price is AU$204
Price available on 21/2/2023
Map
2 Pines Street, Jerusalem, 9128002

Room options

About this area

What's nearby

  • Heart of Jerusalem
  • Al-Aqsa Mosque - 5 min drive
  • Western Wall - 6 min drive

Getting around

  • Tel Aviv (TLV-Ben Gurion) - 41 min drive
  • Jerusalem (JRS-Malha Railway Station) - 8 min drive
  • Jerusalem Malha Station - 8 min drive
  • Jerusalem Biblical Zoo Station - 9 min drive

Restaurants

  • Nagila - 3 min walk
  • Aricha Sabich - 4 min walk
  • Trattoria Haba - 4 min walk
  • Manou bashouk - 4 min walk
  • Basher - 4 min walk

About this property

Prima Palace Hotel

Located near a train station, Prima Palace Hotel is a great choice for a stay in Jerusalem. For a bite to eat, guests can visit Barrakat Hall, which serves dinner. Fellow travellers say good things about the helpful staff and breakfast.

Languages

English, French, Hebrew, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 76 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Check-in time ends at 8 PM on Fridays and Jewish holidays, and check-in on Saturdays starts after 10 PM.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant

Travelling with children

  • Childcare in room (surcharge)
  • Children's menu

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • French
  • Hebrew
  • Russian

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning

Sleep well

  • Blackout curtains
  • Cot/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Barrakat Hall – This restaurant only serves dinner. A children's menu is available.
Shoham Hall – This restaurant only serves breakfast. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The 17% national value-added tax is not included in the price and may be charged at the hotel. Travellers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport upon checkout.

Optional extras

  • Buffet breakfast is offered for an extra charge of ILS 50 for adults and ILS 25 for children (approximately)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cots/infant beds are available for ILS 8.5 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Hotel Prima Palace
Prima Palace
Prima Palace Hotel
Prima Palace Hotel Jerusalem
Prima Palace Jerusalem
Prima Palace Hotel Hotel
Prima Palace Hotel Jerusalem
Prima Palace Hotel Hotel Jerusalem

Frequently asked questions

Does Prima Palace Hotel offer free cancellation for a full refund?
Yes, Prima Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Prima Palace Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Prima Palace Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Prima Palace Hotel?
Sorry, there's no on-site parking at Prima Palace Hotel.
What are the check-in and check-out times at Prima Palace Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Are there restaurants at or near Prima Palace Hotel?
Yes, there's an on-site restaurant, Barrakat Hall. Nearby restaurants include Nagila (3-min walk), Aricha Sabich (4-min walk) and Trattoria Haba (4-min walk).
What's the area around Prima Palace Hotel like?
Prima Palace Hotel is in the heart of Jerusalem, a short 4-minute walk from Machane Yehuda Market and 18 minutes' walk from Mamilla Mall. Travellers say that the hotel is in a great location.

Reviews

8.0

Very good

8.3/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Loved it.
The rooms are extremely clean but not overly large. You shouldnt order the smallest room if you are more than one person. Best deal is the breakfast. Lastly, the average customer is orthodox jew. Location is great for everyone.
Avrahum, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yechiel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean rooms. Close to Meah Shearim and Geula. Good hechsher.
Alex, 1-night family trip
Verified Hotels.com guest review

6/10 Good

You get for what you paid
It’s not what you expect it could be compared to a Red Roof Inn , Not updated, if you’re looking to stay close to the downtown area ,it is in a good location ,as it provides a American style continental breakfast but completely not updated
Rachel, 3-night trip
Verified Hotels.com guest review

4/10 Fair

In the center
Menachem, 7-night family trip
Verified Expedia guest review

8/10 Very good

Abraham, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful place. Very friendly and great service!
Hindy, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Avrum, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing location, great food , awesome staff ! Would definitely come back!
Eliezer, 8-night trip
Verified Expedia guest review

8/10 Very good

LAURA DE, 3-night family trip
Verified Hotels.com guest review