Rua Sena Madureira, 1355, São Paulo, SP, 04021-051
What's nearby
Ibirapuera Park - 7 min walk - 0.7 km
Shopping Metro Santa Cruz - 3 min drive - 2.0 km
Paulista Avenue - 5 min drive - 4.0 km
Shopping Ibirapuera - 6 min drive - 4.6 km
São Paulo Expo - 11 min drive - 9.8 km
Getting around
São Paulo (CGH-Congonhas) - 18 min drive
São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.) - 56 min drive
Fradique Coutinho Station - 8 min drive
Sao Paulo Cidade Jardim Station - 9 min drive
Sao Paulo Hebraica-Reboucas Station - 10 min drive
AACD-Servidor Metro Station - 11 min walk
Hospital São Paulo Subway Station - 11 min walk
Santa Cruz Station - 21 min walk
Restaurants
Aquarelle - 2 min walk
Boulangerie do Grand - 1 min walk
Cafeteria - 10 min walk
Pizzaria Carlitos - 11 min walk
Tsue Bienal Flat - 2 min walk
About this property
Grand Mercure Sao Paulo Ibirapuera
At Grand Mercure Sao Paulo Ibirapuera, you'll be a short five-minute drive from Shopping Metro Santa Cruz and Ibirapuera Park. You can visit the spa to be pampered with deep-tissue massages, facials or reflexology, and Aquarelle, one of 2 restaurants, serves international cuisine and is open for breakfast and lunch. An outdoor pool, a bar/lounge and a health club are other highlights at this luxurious hotel. Public transportation is only a short walk: AACD-Servidor Metro Station is 11 minutes and Hospital São Paulo Subway Station is 11 minutes.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
218 rooms
Arranged over 22 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
Pets
Pets allowed (dogs and cats only, 1 total, up to 22 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site valet parking (BRL 45.00 per night; includes in/out privileges)
Wheelchair-accessible parking on site
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10 AM on weekdays and 6:30 AM–10:30 AM on weekends
2 restaurants
Bar/lounge
Coffee shop
24-hour room service
Travelling with children
Children stay for free (see details)
What to do
Tennis lessons
Working away
Business centre
Meeting rooms
Conference centre (3079 square feet of space)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 1995
Safe-deposit box at front desk
Terrace
Television in common areas
Health club
An outdoor pool
Full-service spa
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Reception hall
Traditional architecture
Accessibility
Lift
Wheelchair-accessible parking
4 on-site accessible parking spaces
Smooth flooring in room
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished
Separate sitting area
Freshen up
Private bathroom
Shower only
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, sports massages, facials and body scrubs. A variety of treatment therapies are provided, including reflexology.
Dining
Aquarelle – This restaurant specialises in international cuisine and serves breakfast, brunch and lunch.
Boulangerie Grand Mercure – This delicatessen specialises in Fusion cuisine and serves breakfast, lunch and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Aboo Wine Bar – This bar specialises in local and international cuisine. Happy hour is offered. Open daily.
P. Verger – This restaurant specialises in local and international cuisine and only serves dinner. Open selected days.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately BRL 79 for adults and BRL 39.50 for children
Children & extra beds
Rollaway beds are available for BRL 105.0 per day
Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of BRL 150 per pet, per week
Parking
Valet parking costs BRL 45.00 per night with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Grand Mercure Ibirapuera
Grand Mercure Ibirapuera Hotel
Grand Mercure Ibirapuera Hotel Sao Paulo
Grand Mercure Ibirapuera Sao Paulo
Grand Mercure Sao Paulo
Grand Mercure Sao Paulo Ibirapuera
Grand Mercure Sao Paulo Ibirapuera Hotel
Grand Mercure Sao Paulo Ibirapuera Brazil
Sofitel Sao Paulo Hotel Sao Paulo
Mercure Sao Paulo Ibirapuera
Grand Mercure Sao Paulo Ibirapuera Hotel
Grand Mercure Sao Paulo Ibirapuera São Paulo
Grand Mercure Sao Paulo Ibirapuera Hotel São Paulo
Frequently asked questions
Does Grand Mercure Sao Paulo Ibirapuera offer free cancellation for a full refund?
Yes, Grand Mercure Sao Paulo Ibirapuera does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Mercure Sao Paulo Ibirapuera?
Yes, there's an outdoor pool.
Are pets allowed at Grand Mercure Sao Paulo Ibirapuera?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 kg per pet. There's a charge of BRL 150 per pet, per week. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Grand Mercure Sao Paulo Ibirapuera?
Yes. Valet parking costs BRL 45.00 per night. Parking spaces may be limited.
What are the check-in and check-out times at Grand Mercure Sao Paulo Ibirapuera?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Grand Mercure Sao Paulo Ibirapuera and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Grand Mercure Sao Paulo Ibirapuera also has a steam room and spa services.
Are there restaurants at or near Grand Mercure Sao Paulo Ibirapuera?
Yes, there are 2 on-site restaurants, featuring al fresco dining and international cuisine.
What's the area around Grand Mercure Sao Paulo Ibirapuera like?
Grand Mercure Sao Paulo Ibirapuera is in Vila Mariana, a short 7-minute walk from Ibirapuera Park.
Grand Mercure Sao Paulo Ibirapuera Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
9.2/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Good
26 Aug 2024
Bogyum
Bogyum, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Apr 2024
Magnificent hotel. Highly recommend it.
Tristan
Tristan, 1-night business trip
Verified Expedia guest review
8/10 Very good
16 Mar 2024
Martin
Martin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 Feb 2024
Absolutely lovely hotel! So peaceful, clean, and relaxing. Best hotel breakfast I have ever seen. The room was spacious and comfortable. Despite being near busy roads, the room was well sound-proofed and quiet at night. We enjoyed a great couple’s massage at the spa, too! All of the staff members were so kind! Only complaint was that it was not very easy or safe to walk to Ibirapuera Park, despite being so close. Otherwise, this hotel is perfect.
Megan
Megan, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 Oct 2023
Excellent stay at this hotel, very friendly and responsive staff!!
Ricardo
Ricardo, 4-night business trip
Verified Expedia guest review
4/10 Fair
5 Oct 2023
Towels are old and thin, shampoo bottles empty and with mold, ac noisy and in your face
Robson
Robson, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
6 Sept 2023
This is the second time I have stayed at this Hotel in one month, I was greeted so cordially by the Staff just like my first stay. My Check-In was quick , efficient and very attentive to any of my needs. My room was incredibly clean, the room so comfortable and spacious. I got in at 9pm and ordered room service, my food was tasty and warm and the service exceptional. I completely recommend staying at this hotel, it is worth it.
Daiane
Daiane, 1-night romance trip
Verified CheapTickets guest review
10/10 Exceptional
19 Aug 2023
Antonio
Antonio, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Aug 2023
I love how everyone from the staff is always ready to help you in any way without you asking, everything looks so clean and pristine, I liked the Bakery and the Restaurant. My room was perfect, everything comfortable. The breakfast had many options and pastries to choose from, very delicious. The only thing I would say is that my tv did not have Netflix and only had local tv channels to go watch. I will definitely be staying at this hotel again.
Daiane
Daiane, 1-night trip
Verified CheapTickets guest review
8/10 Very good
4 Jan 2023
Rogerio
Verified Expedia guest review
2/10 Poor
10 Nov 2022
The Room Service was bad, they dont even answer the calls, not even the front desk. Very bad. I order towels and they brought them 1 hour later.
The hotel is old, not worthy.
Anja Brenes
Verified Expedia guest review
6/10 Good
16 Sept 2022
OK Hard Product; Weak soft product and service
Good sized rooms. Service was mixed to disastrous. Check in was very friendly and good. First day I managed to order room service. From then on, literally any time I tried to phone reception or room service it would just ring out. Trying to get drinking water was impossible and highly frustrating.
Rooms are good size, but the bedding is poor. There was dirt on the bedsheets. The bedding is thin, pillows are small and lumpy.
Swimming pool is freezing - I enjoyed it as a plunge pool from the Sauna, but isn't functional as a pool. Gym is pretty good.
John
John, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
14 Aug 2022
Ivailo
Ivailo, 2-night trip
Verified Travelocity guest review
2/10 Poor
13 Feb 2022
peter
peter, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Feb 2022
Nicolas
Nicolas, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Dec 2021
the hotel is located in a safe zone, close to Iberapuera Park, but not in a walking distance to a shopping mall
Helberth
Helberth, 2-night trip
Verified Hotels.com guest review
8/10 Very good
2 Dec 2021
Excellent hotel in great location
Very well located hotel and a good price with excellent service and a good breakfast.
H
H, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 June 2021
Hotel muito bom , ótima localização
Verified traveller
1-night trip
Verified Expedia guest review
2/10 Poor
18 Mar 2020
We try to negotiate at least one discount since we need to return immediately on the last flight from Sao Paulo to Miami due the Corona Virus and they are inflexible. We use the room for 4 hours only and we didn't have breakfast. They charge me a full rate + 1 bottle of water and the parking. We are very disappointed with the lack of consideration in one situation like that and we do not plan to return to this hotel.
Verified traveller
2-night family trip
Verified Travelocity guest review
10/10 Exceptional
12 Mar 2020
What a great hotel this is. You feel social staying here . It feels elegant, and the service you receive is top-of-the line. The breakfast every day, is fantastic. I looked forward to the coffee and the fresh fruits the most. They will also make anything you want.
I’m sorry, I could not find one negative here.
Verified traveller
5-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Feb 2020
Great hotel in a great location.
Verified traveller
7-night business trip
Verified Hotels.com guest review
8/10 Very good
17 Jan 2020
Breakfast is worth it !!
Breakfast was worth it! excellent local selection and more. The walls/floor were thin--meaning I could hear my neighbors every move. Other than that I enjoyed my stay. The staff were professional, helpful for every question/need, and courteous.
Crystal
Crystal, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 Dec 2019
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Dec 2019
Great stay as always. Been staying at this hotel since back when it was a Sofitel. Great hotel