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Mercure Nelspruit Hotel

3.0 star property
Central Mbombela hotel with outdoor pool, connected to a shopping centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Nelspruit Hotel

Outdoor pool, pool umbrellas, pool loungers
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Restaurant
Terrace/patio

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Room service
  • Conference centre
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Garden
  • Computer station
Feel at home
  • Free cots/infant beds
  • Kitchenette
  • Private bathroom
  • Separate bath and shower
  • Television
  • Garden
The price is AU$82
includes taxes & fees
10 Dec - 11 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Single Beds

Separate bathtub and shower, eco-friendly toiletries, hair dryer, towels

Standard Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Blackout curtains
Eco-friendly toiletries
Separate bath and shower
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Blackout curtains
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Multiple Beds

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Blackout curtains
Eco-friendly toiletries
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe Double Room, 1 Double Bed, Balcony

Deluxe Double Room, 1 Double Bed, Balcony

Deluxe Double Room, 1 Double Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Living area

Standard Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Blackout curtains
Eco-friendly toiletries
Separate bath and shower
  • Sleeps 2
  • 2 Single Beds

Similar properties

Terrace/patio

Protea Hotel by Marriott Nelspruit

Pool
Airport transfer
Free parking
Free WiFi
8.2 out of 10, Very good, (107)
The price is AU$113
includes taxes & fees
1 Dec - 2 Dec
Protea Hotel by Marriott Nelspruit
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About the area

Map
Coner Of N4 and Graniet Street, Mbombela, Mpumalanga, 1200

What's nearby

  • Ilanga Mall - 2 min walk - 0.2 km
  • Nelspruit Crossing Mall - 2 min drive - 1.9 km
  • Mbombela Stadium - 5 min drive - 3.8 km
  • Nelspruit Private Nature Reserve - 5 min drive - 4.7 km
  • Lowveld National Botanical Garden - 6 min drive - 5.8 km

Getting around

  • Nelspruit (MQP-Kruger Mpumalanga Intl.) - 33 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Roman's Pizza - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Mountain Spring Spur - ‬1 min walk
  • ‪Greek Kouzina - ‬3 min drive
  • ‪Adega - ‬8 min walk

About this property

Mercure Nelspruit Hotel

Mercure Nelspruit Hotel is a great choice for a stay in Mbombela. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge.

Languages

Afrikaans, English, French, German, Xhosa, Zulu

At a glance

Hotel size

  • 104 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Eco-friendly toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Fridge
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately ZAR 180 for adults and ZAR 85 for children
  • Airport shuttle service is offered for an extra charge of ZAR 400 per person (one-way)

Children & extra beds

  • Rollaway beds are available for ZAR 200.0 per night
  • Airport shuttle service for children up to age 11 costs ZAR 350 (one-way)

Policies

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Hotel Mercure Nelspruit
Mercure Hotel Nelspruit
Mercure Nelspruit
Mercure Nelspruit Hotel
Nelspruit Mercure
Nelspruit Mercure Hotel
Mercure Nelspruit Hotel Nelspruit
Mercure Nelspruit Hotel Hotel
Mercure Nelspruit Hotel Mbombela
Mercure Nelspruit Hotel Hotel Mbombela

Frequently asked questions

Does Mercure Nelspruit Hotel offer free cancellation for a full refund?
Yes, Mercure Nelspruit Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Nelspruit Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Mercure Nelspruit Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Nelspruit Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Mercure Nelspruit Hotel?
Yes, an airport shuttle is available. The charge is ZAR 400 per person one-way.
What are the check-in and check-out times at Mercure Nelspruit Hotel?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Mercure Nelspruit Hotel and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Mercure Nelspruit Hotel?
Yes, there's an on-site restaurant.
Does Mercure Nelspruit Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and a microwave.
What's the area around Mercure Nelspruit Hotel like?
Mercure Nelspruit Hotel is in the heart of Mbombela, a short 2-minute walk from Ilanga Mall and 11 minutes' walk from Tarentaal Centre.

Mercure Nelspruit Hotel Reviews

Reviews

7.8

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very good

Kyle, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Larry, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Larry, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Standards dropping
I have stayed at the property before, and the standards are dropping. Bongani at reception was amazing, THANK YOU! The property needs serious maintenance. There are clear signs of moisture near the door of room 404. The floor-tiles in the bathroom are loose, the board supporting the vanity in the bathroom is rotten and the silicone that someone tried to apply is terrible. The shower-head is leaking water. The soap dispenser isnt proper, the reservoir is unceremoniously put on top thereof, and often falls off. I had to phone reception to attend to both aircon and telephone remotes were not working, I also had to ask at reception AGAIN the next morning to have it fixed. I also noticed some milldew on the inside of the shower despite the entire room reeking of bleach. MASSIVE cockroaches running around the lounge department
AFRICANFLAMBOYANCE, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Gavin, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

It was good.
Siphiwe, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nelisiwe, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Good, but the bedrooms needs renovations
Verified Expedia guest review

2/10 Poor

Bad experience
Reception is extremely bad. Upon arrival told us to go away and come back later they had electricity problems. Telling a client that is tired after a 10 hour flight to go away and come back later….. had to fight to get invoice… pure hell
Riette, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Everything was good I really enjoyed alot with my family and the staff is so friendly.
Khulekile, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Henry, 1-night business trip
Verified Hotels.com guest review

6/10 Good

The breakfast and staff at breakfast were hands down lovely! The tv lacked a remote and the heater was non functional.
jaime, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Sergio, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location
My stay was average. The place itself was outdated as such i was not able to discern whether the it was the decor that outdated or whether the place was dirty especially the swimming pool . But the place is near the city, opposite a mall so those are huge pluses if you are new to the place. Based on location i gice it a thumbs up.
Lana, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Canvas missing from frame for covered parking; oilet leaks water continuously; website says laundry service but they don't provide - which is a requisite for all of my accommodations when I travel.
Sheri, 3-night trip
Verified Expedia guest review

2/10 Poor

This hotel should be shut down. The rooms could be converted into kennels and let out to the SPCA
AK, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Good
Mara Alexandra Rego, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Xolile, 1-night trip
Verified Expedia guest review

6/10 Good

Tania, 1-night trip
Verified Expedia guest review

8/10 Very good

Perfect location!
Scott DeWaelsche, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Nels stay
It was ok.close to shopping mall
Rui, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Good value for money and proximity to all facilities. However, the place needs an update. remove the carpet and replace sofas. The cleaners need more supervision.
2-night trip
Verified Hotels.com guest review

6/10 Good

The check-in process was not smooth.The breakfast service was amazing, No shaded parking for vehicles, lots of construction noise on site. Pool dirty. Like to not visit again.
Evin, 2-night trip
Verified Hotels.com guest review

6/10 Good

1. clean room but quite dark and need a bit of updating.2. There was tea/coffee/ sugar but no milk available in the room.3.Self catering but wasn't informed at reception when booking in that we had to ask for cooking utensils.4.No WiFi very weak, had to go to reception to pick it up.
1-night family trip
Verified Expedia guest review

6/10 Good

The Khumalo’s experience
The stay was amazing. The service was very slow at reception for check in and at breakfast. More people to be deployed during peak times of serving breakfast. Otherwise, all else was pleasing and we will book again for our next trip in that area.
Ntombikhona Sethembile, 1-night family trip
Verified Hotels.com guest review