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Mandarin Oriental Ritz, Madrid

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Mandarin Oriental Ritz, Madrid puts you in a great location, within a short 10-minute walk of National Prado Museum and El Retiro Park. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps or facials. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a health club. Fellow travellers love the room service. Public transportation is only a short walk: Banco de Espana Station is 6 minutes and Anton Martin Station is 10 minutes.

Reviews

9.8 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Pool
  • Airport transfer
  • Pet-friendly
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Steam room
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Babysitting

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
The current price is AU$1,338
includes taxes & fees
1 Sept - 2 Sept

Why we love this property

Work meets wellness
This hotel in the business district offers meeting rooms and workstations. Guests can enjoy spa services, massages, and unwind at two bars after hours.
Dining delights
This hotel satisfies cravings with its restaurant, cafe, and 2 bars. Culinary adventures begin with a full breakfast to fuel the day.
Spa serenity
Spa treatment rooms offer facials, manicures, and pedicures. A steam room, health club, and peaceful garden complete the wellness experience.

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Superior Twin Room

A bed with white linens and a single beige pillow, a black textured headboard, and a gold pendant light.

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Deluxe Twin Room

A hotel room with a bed, two bedside lamps, a nightstand with a clock, and a vase with flowers.

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Deluxe King Room

A four-poster bed with a dark headboard, a bedside table with a lamp, a chair, and a desk with a lamp.

Deluxe King Room

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed

A grand building with a symmetrical facade, large arched windows, and a central entrance with ornate black metal gates.

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(16 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Mandarin, Room, 1 King Bed

A grand lobby with a large white reception desk, ornate ceiling decorations, and classical architecture.

Mandarin, Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite

A four-poster bed with white linens, a beige sofa, a round coffee table with books and flowers, and a small side table with a lamp and a book.

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premier Suite (Junior)

A hotel room with a large bed, a sofa, a desk with a computer, a TV, and a dining table with food and drinks.

Premier Suite (Junior)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Palm Court)

A spacious bedroom with a large bed, a bedside table, a desk, and a television.

Suite (Palm Court)

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Park)

A spacious bedroom with a large bed, a nightstand with a lamp, a bedside table with a book, and a view of the outdoors through a large window.

Suite (Park)

  • Park view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Prado)

A spacious bedroom with a large bed, a sitting area with a chair and table, and a view of the outdoors through a window.

Suite (Prado)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Turret)

A luxurious living room with a round table, elegant chairs, and a chandelier.

Suite (Turret)

  • City view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Ritz)

A bedroom with a large bed, bedside tables, a nightstand, a window with curtains, and a skylight.

Suite (Ritz)

  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Mandarin, Suite

A spacious bedroom with a large bed, bedside tables, a nightstand, a chair, and a view of the city through the window.

Mandarin, Suite

  • City view
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite

A spacious hotel room with a large bed, a sitting area with a table and chairs, and a view of the outdoors through large windows.

Presidential Suite

  • City view
  • 115 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Twin Room

A grand building with a symmetrical facade, large arched windows, and a central entrance with ornate black metal gates.

Superior Twin Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Deluxe Twin Room

A decorative lantern with a lid and a plate with a pastry.

Deluxe Twin Room

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Mandarin, Twin Room

A grand lobby with a large white reception desk, ornate ceiling decorations, and classical architecture.

Mandarin, Twin Room

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Superior Room, 1 King Bed, Accessible

A well-appointed bedroom with a large bed, bedside tables, a bench, and a view of the outdoors.

Superior Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Garden View

A hotel room with a large bed, a desk, a chair, a small table, and a view of the city.

Deluxe Room, 1 King Bed, Garden View

  • Garden view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Room, Garden View

A hotel room with two beds, a sitting area, a dining table, and a view of the city.

Deluxe Twin Room, Garden View

  • Garden view
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed (Prado View)

A hotel room with a large bed, a desk, a chair, a small table, and a window with curtains.

Deluxe Room, 1 King Bed (Prado View)

  • City view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Room (Prado View)

A hotel room with a bed, a chair, a table with a lamp, a picture on the wall, and a window with curtains.

Deluxe Twin Room (Prado View)

  • City view
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Two Bedroom Family Suite

A spacious bedroom with a large bed, a bedside table, a desk, and a television.

Two Bedroom Family Suite

  • 82 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free wired internet

View all photos for Two Bedroom Family Suite

A spacious bedroom with a large bed, a bedside table, a desk, and a television.

Two Bedroom Family Suite

  • 82 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Single Beds and 1 King Bed
  • Free wired internet

View all photos for Three Bedroom Grand Suite

A luxurious living room with a round table, elegant chairs, and a chandelier.

Three Bedroom Grand Suite

  • City view
  • 163 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Single Beds and 2 King Beds
  • Free wired internet

View all photos for Suite, 2 Bedrooms (Park, King)

A spacious bedroom with a large bed, a nightstand with a lamp, a bedside table with a book, and a view of the outdoors through a large window.

Suite, 2 Bedrooms (Park, King)

  • City view
  • 115 sq m
  • Sleeps 6
  • 2 King Beds
  • Free wired internet

View all photos for Suite, 2 Bedrooms (Park, Twin)

A spacious bedroom with a large bed, a nightstand with a lamp, a bedside table with a book, and a view of the outdoors through a large window.

Suite, 2 Bedrooms (Park, Twin)

  • City view
  • 115 sq m
  • Sleeps 6
  • 2 Single Beds and 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Bedrooms (Turret)

A luxurious living room with a round table, elegant chairs, and a chandelier.

Suite, 2 Bedrooms (Turret)

  • City view
  • 125 sq m
  • Sleeps 6
  • 2 Single Beds and 1 King Bed
  • Free wired internet

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About the area

Map
Plaza de la Lealtad 5, Madrid, Madrid, 28014

What's nearby

  • National Prado Museum - 3 min walk - 0.3 km
  • Thyssen-Bornemisza National Museum - 3 min walk - 0.3 km
  • El Retiro Park - 5 min walk - 0.4 km
  • Plaza de Cibeles - 5 min walk - 0.5 km
  • Gran Via - 8 min walk - 0.7 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 22 min drive
  • Madrid Recoletos Station - 12 min walk
  • Madrid Atocha Station - 14 min walk
  • Atocha Cercanías Station - 15 min walk
  • Banco de Espana Station - 6 min walk
  • Anton Martin Station - 10 min walk
  • Sevilla Station - 10 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Café Prado - ‬5 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Ritz Garden - ‬1 min walk
  • ‪VIPS - ‬4 min walk
  • ‪Faborit - ‬4 min walk

About this property

Mandarin Oriental Ritz, Madrid

  • Mandarin Oriental Ritz, Madrid puts you in a great location, within a short 10-minute walk of National Prado Museum and El Retiro Park. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps or facials. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a health club. Fellow travellers love the room service. Public transportation is only a short walk: Banco de Espana Station is 6 minutes and Anton Martin Station is 10 minutes.

At a glance

DONE

Hotel size

    • 153 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 5 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Children aged 12 and younger eat free breakfast
    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
    • Pet-sitting services offered
WIFI

Internet

    • Free WiFi in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site valet parking
    • Uncovered on-site self-parking (EUR 30 per day)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
    • Train station shuttle on request (available 24 hours a day)*
    • Bus station shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Supervised childcare (surcharge)
  • Children's games

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • Built in 1910
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Wheelchairs available on site
  • Area rugs in room
  • Hardwood flooring in room

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Children's dressing gowns

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free wired Internet
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials, body wraps, body treatments and manicures and pedicures.

Dining

The Ritz Bar – On-site cocktail bar. Open daily.
Champagne Bar – On-site Champagne bar. Open daily.
Gastronomic restaurant – On-site fine-dining restaurant. Open daily.
Palm Court – On-site restaurant. Open daily.
The Ritz Garden – On-site restaurant. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 62 for adults and EUR 35 for children
  • Airport shuttle service is offered for an extra charge of EUR 215 per vehicle (one-way. Maximum occupancy 6)
  • Train station pick-up, train station drop-off and bus station shuttle services are offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 132.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 110 per pet, per stay

Parking

  • Uncovered self-parking costs EUR 30 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Ritz Belmond
Hotel Ritz Belmond Madrid
Ritz Belmond
Ritz Belmond Madrid
Hotel Ritz
Ritz Madrid
Hotel Ritz Madrid
Hotel Ritz
Mandarin Oriental Ritz Madrid
Mandarin Oriental Ritz, Madrid Hotel
Mandarin Oriental Ritz, Madrid Madrid
Mandarin Oriental Ritz, Madrid Hotel Madrid

Frequently asked questions

Does Mandarin Oriental Ritz, Madrid offer free cancellation for a full refund?

Yes, Mandarin Oriental Ritz, Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mandarin Oriental Ritz, Madrid?

Yes, there's an indoor pool.

Are pets allowed at Mandarin Oriental Ritz, Madrid?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of EUR 110 per pet, per stay. Service animals are exempt from fees. Pet-sitting services are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Mandarin Oriental Ritz, Madrid?

Yes, there's free valet parking.

Is an airport shuttle service offered by Mandarin Oriental Ritz, Madrid?

Yes, an airport shuttle is available. The charge is EUR 215 per vehicle one-way.

What are the check-in and check-out times at Mandarin Oriental Ritz, Madrid?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Mandarin Oriental Ritz, Madrid?

No, this hotel doesn't have a casino, but Casino Gran Via (13-min walk) is nearby.

What is there to do at Mandarin Oriental Ritz, Madrid and nearby?

Mandarin Oriental Ritz, Madrid has 2 bars, a spa and an indoor pool, as well as a steam room and a garden.

Are there restaurants at or near Mandarin Oriental Ritz, Madrid?

Yes, there's an on-site restaurant, The Ritz Bar.

What's the area around Mandarin Oriental Ritz, Madrid like?

Mandarin Oriental Ritz, Madrid is in Jerónimos, a short 6-minute walk from Banco de Espana Station and 6 minutes' walk from El Retiro Park.

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