6/10
The location of the property is great and the standard of room is excellent all very new. However the service I have recieved from staff was very poor. On arrival there was nobody to welcome me and was left stranded outside for over 2 hours. When called the number for the property the lady told me there was no booking in my name - this took over and hour for the lady to call me back and say she had spoken to hotel.com and there had been an error. Following this they fail to mention they ask you for a €6 additional charge for cleaning fee and will ask you to take pictures of your passport.
The lady then arrived a day later and my friend had come over to meet me to go for a day out and shouted at us saying she wasn’t allowed on the property.
Overall poor experience
Olivia
3-night trip