Guests
All properties in Concord, North Carolina, United States of America

Sleep Inn & Suites at Concord Mills

Within easy reach of Concord Mills

  • Free buffet breakfast, free WiFi, and free parking
From
A$135

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Pool
  • Pool
  • Exterior
  • Breakfast Area
  • Pool
Pool. Image 1 of 34.
1 / 34Pool
7821 Gateway Lane, Concord, 28027, NC, United States of America
7.4.Good.
  • Wow ! This was the WORST hotel Ive ever stayed. The sink in our room wouldn’t drain.…

    May 13, 2022

  • It was loud with construction maybe? Lots of banging all around at all hours. Extreme…

    Apr. 22, 2022

See all 705 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Choice) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays48 hours
  • Individually wrapped food options are available

Guests rated location

Convenient
Dining options
Easy parking
Shopping
Safe
  • Free WiFi
  • Free parking
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 116 guestrooms
  • Daily housekeeping
  • Seasonal outdoor pool
  • Fitness center
  • Business center
  • Terrace

For families

  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Television
  • Terrace
  • Daily housekeeping

What’s around

  • Concord Mills - 19 min walk
  • SEA LIFE Charlotte-Concord Aquarium - 30 min walk
  • Charlotte Motor Speedway - 39 min walk
  • Hendrick Motorsports Complex - 25 min walk
  • Rocky River Golf Club - 26 min walk
  • University of North Carolina at Charlotte - 5.6 mi / 8.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room, 2 Double Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Suite, Non Smoking
  • Suite, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

What’s around

Landmarks

  • Concord Mills - 19 min walk
  • SEA LIFE Charlotte-Concord Aquarium - 30 min walk
  • Charlotte Motor Speedway - 39 min walk
  • Hendrick Motorsports Complex - 25 min walk
  • Rocky River Golf Club - 26 min walk
  • University of North Carolina at Charlotte - 5.6 mi / 8.9 km
  • Highland Creek Golf Club - 3.9 mi / 6.2 km
  • Electrolux Corporate Headquarters - 5 mi / 8.1 km
  • Acuity Healthcare - 5.3 mi / 8.5 km
  • Skybrook Golf Course - 5.5 mi / 8.8 km
  • The Original Coffee Cup - 6 mi / 9.7 km

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 23 min drive
  • Concord, NC (USA-Concord Regional) - 5 min drive
  • Charlotte Station - 15 min drive
  • Kannapolis Station - 17 min drive
map
See on map
7821 Gateway Lane, Concord, 28027, NC, United States of America

At a glance

Hotel size

  • This hotel has 116 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Coffee/tea in a common area

Things to do

  • Outdoor seasonal pool
  • Fitness facilities

Working away

  • Business centre
  • Number of meeting rooms - 1
  • Conference space
  • Conference space size (feet) - 504
  • Conference space size (meters) - 45
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Visual alarms in hallways

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Partially open bathroom
  • Shower only
  • Hair dryer

Be entertained

  • TV
  • Premium TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge (on request)
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 10.0 per night

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 10:00 AM to 8:00 PM
  • The seasonal pool is open from May to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Sleep Inn Concord Mills Hotel
  • Sleep Inn Concord Mills
  • Sleep Inn Concord Mills Hotel
  • Sleep Inn Concord Mills
  • Sleep Inn & Suites at Concord Mills Hotel
  • Sleep Inn & Suites at Concord Mills Concord
  • Sleep Inn & Suites at Concord Mills Hotel Concord

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Sleep Inn & Suites at Concord Mills does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Free RV/bus/truck parking is available.
  • Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
  • Yes. Nearby restaurants include Cracker Barrel (9-min walk), Sonny's Real Pit Bar-B-Q (10-min walk), and Cinco De Mayo Mexican Grill (10-min walk).
  • Sleep Inn & Suites at Concord Mills has a seasonal outdoor pool and a fitness center.
7.4.Good.
  • 6.0.Good

    Would not stay again

    Faucets that worked backwards or not at all. Toilets that continuously ran. Mold in the shower. Lights tbat didn't work.

    1 night trip with friends, Mar. 31, 2022

    Verified Hotels.com guest review

  • 4.0.Fair

    Nobody was at the front desk During check in. Then when the rep came down he had an attitude like I was a bother

    Diana, 1 night business trip, Mar. 20, 2022

    Verified Hotels.com guest review

  • 6.0.Good

    needed maintenance, especially in bathroom- ceiling, caulking

    laura, 2 night trip, Jan. 18, 2022

    Verified Expedia guest review

  • 8.0.Very good

    Good experience. Will stay here again. Highly reco

    Friendly front desk agents. Easy check in. If I anything negative to say it would be that I asked for a quiet room but I ended up with a room facing the highway. Although it wasn’t terribly noisy it was definitely noticeable when trying to sleep somewhere for the first time.

    Charles, 1 night business trip, Jan. 5, 2022

    Verified Hotels.com guest review

  • 6.0.Good

    location was convenient Shower in room 103 needs replacing, shower floor appeared dirty but was due to age mostly, felt squishy when you stepped on it.

    Kathy, 1 night romance trip, Dec. 3, 2021

    Verified Expedia guest review

  • 6.0.Good

    The location was great, lots of parking, the rooms could have been cleaned better, big stain on my pillow, dirt or mud scraped on the ac unit, crumbs on bathroom floor. I got what I paid for I guess.

    Owen, 3 night trip with friends, Nov. 4, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Prompt, friendly service, clean rooms, great bed!

    Christina, 1 night romance trip, Oct. 29, 2021

    Verified Expedia guest review

  • 6.0.Good

    Overall it was nice. But i wouldn’t stay there again. Last minute trip, called for a last minute room

    Tierra, 2 night romance trip, Oct. 16, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Hotel staff was friendly. Little aggravating having to leave dirty towels and trash in hall. And pick up fresh towels when you come back in. But with Covid raging it was to be expected. Room was nice overall but once again no housekeeping during the stay but that was understandable. We were happy with the room for the price and it meet our needs perfectly.

    Janet, 3 night business trip, Sep. 8, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    The smell of the room is stinky smells like a cigarette , uneven bed, the commode is shaking

    Desiree, 1 night family trip, Sep. 4, 2021

    Verified Expedia guest review

See all 705 reviews