Hotel Chacao Cumberland

Property class: 3
Caracas hotel with restaurant, connected to a shopping centre

Choose dates to view prices

Located near a train station, Hotel Chacao Cumberland is a great choice for a stay in Caracas. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at El Golozo, which serves breakfast. Public transportation is only a short walk: Chacaito Station is 10 minutes and Sabana Grande Station is 12 minutes.

Reviews

6.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Laundry facilities
The current price is AU$134
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Premium Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Suite, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

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About the area

Map
Av. Santa Lucia con Av.ppal. del Bosque, Chacaito, Caracas

What's nearby

  • Centro Comercial El Recreo - 18 min walk - 1.5 km
  • Sambil Caracas Commercial Center - 3 min drive - 2.0 km
  • Centro Comercial Ciudad Tamanaco - 3 min drive - 2.7 km
  • Central University of Venezuela - 4 min drive - 3.0 km
  • Altamira Square - 5 min drive - 2.6 km

Getting around

  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 44 min drive
  • Caracas Station - 19 min drive
  • Charallave Norte Station - 46 min drive
  • Charallave Sur Station - 60 min drive
  • Chacaito Station - 10 min walk
  • Sabana Grande Station - 12 min walk
  • Chacao Station - 18 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪OCEANÍA Asian Cuisine & Sushi Bar - ‬8 min walk
  • ‪Mr. Crunch - ‬1 min walk
  • ‪La Croquetina - ‬5 min walk
  • ‪Carso Bar - ‬7 min walk
  • ‪Coffeecake Factory - ‬1 min walk

About this property

Hotel Chacao Cumberland

  • Located near a train station, Hotel Chacao Cumberland is a great choice for a stay in Caracas. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at El Golozo, which serves breakfast. Public transportation is only a short walk: Chacaito Station is 10 minutes and Sabana Grande Station is 12 minutes.

At a glance

Hotel size

    • 80 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

    • No on-site parking

Transfers

    • Airport shuttle from 6:00 AM to midnight*

Other information

    • Smoke-free property

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Reviews

Hotel Chacao Cumberland Reviews

6.4

Good

7.4

Cleanliness

7.0

Location

6.0

Staff & service

6.4

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Great
Verified review

8/10 Very good

Buona atención habitación aceptable
Verified review

6/10 Good

Para la ocasión estuvo bien
Verified review

10/10 Exceptional

Todo bien
Verified review

4/10 Fair

El servicio de tv muy antiguo
Verified review

10/10 Exceptional

Muy bueno
Verified review

2/10 Poor

really bad services they wont even pick up the phone from reception . They wont give you any information. Really bad how come you Expedia can advertise anything from that hotel. Very disapinted
Verified review

10/10 Exceptional

Es muy bonito y estaba cerca del lugar al que tenia que ir
Verified review

6/10 Good

It’s not bad for that price. Very convenience location. I spent 5 nights for a medical reasons and I was looking for the best price.
Verified review

4/10 Fair

AC does not work well throughout hotel. Staff could not provide basic needs E.g. Pencil and band aid
Verified review

8/10 Very good

Hotel really O.K., except breakfast!

This hotel is really O.K. Friendly, helpful people at reception. Big, comfortable room with many drawers and big wardrobe. Excellent cleaning. The only thing that was far below the level it should be, was the breakfast.
Verified review

6/10 Good

Buen precio pero falta calidad

El desayuno etapa incluido y se escudaban en la crisis para o tener desayuno, su explicación era "el desayuno es una cortesía, no una obligación".
Verified review

6/10 Good

Buen servicio mal Internet

El servicio muy bueno, las personas son amables y dispuestas a colaborar. A pesar de que perdí el control del TV en la recepción no me cobraron por ello. Sin embargo, el Internet sólo funciona en la recepción y en el restaurante y esto es una molestia.
Verified review

4/10 Fair

전체적으로 실망스러운 호텔

전체적으로 무척 실망스러웠음. 객실과 건물 자체는 나쁘지않았으나 객실관리나 서비스가 최악이었음. 출장자로서 객실에서 와이파이가 되지않아 너무 불편했고, 객실내 금고는 고장나 작동이 되지않아서 수리요청을 했으나 퇴실때까지 시정되지않았으며, 조식도 너무 열악했음. 개인적으로 커피를 좋아하는데 커피가 없어서 제공을 받지못한 유일한 호텔이었음. 최근의 어려운 경제사정으로인한 일시적인 문제일지는 모르겠으나 현재로서는 다시 묵고싶지않음.
Verified review

6/10 Good

Leuk hotel

Mijn ervaring met dit hotel was. Kamer was uitstekend, alleen het eten was zeer bizar en slecht. Ik raad aan daar verblijven en buiten de deur eten. Ee is een goede Chinees in de buurt.
Verified review

6/10 Good

Downtown

No parking no vallet parking . Excellent location but old not up date facilities Not a 3.5 start
Verified review

2/10 Poor

Hotel liegt in einer verkehrsreichen Zone

Durch hohes Verkehrsaufkommen war das Hotel schwer zu errreichen. Das 1. Zimmer was uns angeboten wurde stank nach Schweiß. Frühstück mangelhaft, an einem Tag fiel das Früstück aus, es war ausverkauft. Es fiel uns nicht schwer, obwohl bezahlt, das Hotel vorzeitig zu verlassen.
Verified review

6/10 Good

para mejorar un servicio costoso

En realidad llegar es fácil, pero en cuanto a mi experiencia se ve que no habian cambiado las sabanas tenia cabellos de otras personas y otras impurezas, en cuanto al agua ademas de ubicarla en otros pisos su sabor no es puro por otra parte la unica vez que fui al desayuno no había lo ofrecido y las frutas estaban marchitas.
Verified review

4/10 Fair

aceptable

El gimnasio tiene unas máquinas en mal estado. El wi fi es de baja cobertura. Prácticamente no sirve en las habitaciones.
Verified review

8/10 Very good

se recomienda

Esta bien ubicado y en buenas condiciones el desayuno es bueno
Verified review

10/10 Exceptional

Volveremos !
Verified review

6/10 Good

Comparado com o resto, é bom.

Tinha boa acomodação, a limpeza estava mais ou menos. Não tinha agua quente no chuveiro e o WIFI é pessimo no quarto. No geral, comparando com a cidade que tinha falta de água e de produtos basicos (papel higienico por exemplo), até que o hotel esta bom.
Verified review

6/10 Good

"Camas confortables";

Agradable. Pero nunca se pudo acceder a internet
Verified review

10/10 Exceptional

"Excelente ubicación"

"Camas confortables"
Verified review

6/10 Good

good location for the visits we needed to make. Some rooms are tired but the staff are friendly and helpful. Many speak quite good English