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Holiday Inn Resort Batam, an IHG Hotel

4.0 star property
Family-friendly Batam resort with full-service spa, connected to the convention centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Resort Batam, an IHG Hotel

Indoor pool, 4 outdoor pools, free pool cabanas, pool umbrellas
Exterior
View from room
Property amenity
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

8.2 out of 10

Very good

Popular amenities

  • Airport transfer
  • Free parking
  • Bar
  • Pool
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • 4 outdoor pools and indoor pool
  • Breakfast available
  • Free area shuttle
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub

Feel at home (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on-site
  • Private bathroom
The price is AU$71
includes taxes & fees
4 Jan - 5 Jan 2025

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Smoking

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Standard Room, 1 Queen Bed, Smoking

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Suite, 1 Queen Bed

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Multiple Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Suite, Multiple Beds

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 7
  • 1 Queen Bed and 4 Single Beds

View all photos for Suite, 2 Single Beds, Non Smoking

Room amenity

Suite, 2 Single Beds, Non Smoking

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, Multiple Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Suite, Multiple Beds

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 10
  • 1 King Bed, 2 Queen Beds and 2 Single Beds

View all photos for Suite, 2 Single Beds, Smoking

Room amenity

Suite, 2 Single Beds, Smoking

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Standard Room

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Queen Bed, Smoking

Room amenity

Suite, 1 Queen Bed, Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
  • 60 sq m
  • Resort view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Multiple Beds (Kids)

Suite, Multiple Beds (Kids) | Room amenity

Suite, Multiple Beds (Kids)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
  • 75 sq m
  • Resort view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Suite, Multiple Beds

Room amenity

Suite, Multiple Beds

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

Room amenity

Suite, 1 Queen Bed, Non Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
  • 75 sq m
  • Resort view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Smoking

Room amenity

Suite, Multiple Beds, Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Flat-screen TV
  • 75 sq m
  • Resort view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Suite, Multiple Beds, Non Smoking

Room amenity

Suite, Multiple Beds, Non Smoking

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • Resort view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

Similar properties

Outdoor pool, open 6:00 AM to 6:00 PM, pool loungers

Four Points by Sheraton Batam

Pool
Spa
Free parking
Free WiFi
8.8 out of 10, Excellent, (111)
The price is AU$128
includes taxes & fees
2 Jan - 3 Jan 2025
Four Points by Sheraton Batam
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About the area

Map
Waterfront City, Batam, Batam Island, 29422

What's nearby

  • Masjid Sultan Mahmud Riayat Syah - 5 min drive - 4.9 km
  • Sekupang Ferry Terminal - 11 min drive - 10.3 km
  • BCS Mall - 14 min drive - 15.2 km
  • Grand Batam Mall - 15 min drive - 15.4 km
  • Harbour Bay Ferry Terminal - 18 min drive - 18.3 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 53 min drive
  • Changi Airport (SIN) - 19.1 miles/30.8 km
  • Singapore (XSP-Seletar) - 23.8 miles/38.3 km
  • Free local area shuttle
  • Airport shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪RM Cirebon - ‬6 min drive
  • ‪Raja Bebek - ‬8 min drive
  • ‪KFC - ‬5 min drive
  • ‪Queen's Restaurant & Bar - ‬17 min walk
  • ‪RM Bundo Kanduang - ‬7 min drive

About this property

Holiday Inn Resort Batam, an IHG Hotel

Holiday Inn Resort Batam, an IHG Hotel is a great choice for a stay in Batam. You can visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy, and Thai Orchid, one of 4 restaurants, serves Thai cuisine and is open for dinner. Other highlights include 4 outdoor pools, an indoor pool and a fitness centre. Fellow travellers say great things about the helpful staff.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 275 units
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Babysitting*
    • Supervised childcare*
    • Children's club*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • Free off-site parking nearby
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Off-site

    • Free area shuttle
    • Shopping centre shuttle*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children's club (surcharge)
  • Children's pool
  • Water slide
  • Mini golf
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Tennis lessons
  • Beach volleyball
  • Basketball
  • Archery
  • Mini golf
  • Ropes course
  • Horse riding/hire
  • Pool table
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Ski area nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (13563 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Built in 1999
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • 4 outdoor pools
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Microwave (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Tea Tree Spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Thai Orchid – Overlooking the pool, this restaurant specialises in Thai cuisine and only serves dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 157300 per person
  • Airport shuttle service is offered for an extra charge of IDR 180000 per vehicle (one-way)
  • Shopping centre shuttle service is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for IDR 350000.0 per night
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Batam Holiday Inn Resort
Holiday Inn Batam
Holiday Inn Resort Batam
Holiday Inn Resort Batam
Holiday Batam, An Ihg Batam
Holiday Inn Resort Batam, an IHG Hotel Batam
Holiday Inn Resort Batam, an IHG Hotel Resort
Holiday Inn Resort Batam, an IHG Hotel Resort Batam

Frequently asked questions

Does Holiday Inn Resort Batam, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Resort Batam, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Resort Batam, an IHG Hotel?
Yes, there are 4 outdoor pools, an indoor pool and a children's pool.
Are pets allowed at Holiday Inn Resort Batam, an IHG Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Holiday Inn Resort Batam, an IHG Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Holiday Inn Resort Batam, an IHG Hotel?
Yes, an airport shuttle is available. The charge is IDR 180000 per vehicle one-way.
What are the check-in and check-out times at Holiday Inn Resort Batam, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Holiday Inn Resort Batam, an IHG Hotel and nearby?
Have fun with on-site activities such as horse riding, archery and volleyball and improve your game at the on-site tennis courts. Additional recreation on-site includes basketball. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 4 outdoor swimming pools. Holiday Inn Resort Batam, an IHG Hotel also has 2 bars, a water slide and a sauna, as well as a steam room, an arcade and a picnic area.
Are there restaurants at or near Holiday Inn Resort Batam, an IHG Hotel?
Yes, there are 4 on-site restaurants, featuring Thai cuisine and pool views.
Does Holiday Inn Resort Batam, an IHG Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Holiday Inn Resort Batam, an IHG Hotel have any outdoor private spaces?
Yes, every room features a balcony.

Holiday Inn Resort Batam, an IHG Hotel Reviews

Reviews

8.2

Very good

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Kian Wee, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

JONGYEON, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best Resort at Batam
Amazing Stay and food. Thanks for great hospitality!
Chetan, 3-night family trip
Verified Hotels.com guest review

6/10 Good

chu, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great place to relax and awesome customer service
Great place to relax with the family. Service was excellent. Dea from the front desk team was amazing in providing us an awesome customer service experience.
Bala Murugan, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good, not perfect
The pre-booked transfer wasn’t at the ferry terminal when we arrived. They did instead upgrade us, all good! ✨ Breakfast was great! The veggie/fish alternatives in the restaurant was not available for the three days we stayed tho. And not once was our food order fully correct, after being declined a couple of dishes that were “finished”. This is fine, but not at that high price point. WiFi works, but is slow for video-calls. The gym is in need of maintenance. In short it’s good, but not perfect.
TFJ, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Old property.. decent setup.. not going back..
we went during the long weekend break in Jun.. so was quite full.. food and service was average with long wait times.. breakfast was crowded.. most of the other restaurants were closed during the day.. the tea tree spa was really good and recommended..
Nitin, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Louis Low, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place to stay. Good staff. Friendly and helpful.
Krishan, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

I went to Indonesia for scuba diving. Expedia told me it was possible around Batam. But the beaches and water around Batam are polluted, so no diving! The Holiday Inn resort is in an area that was supposed to be developed by now, but is still highly under construction. Anyhow, staff was extremely friendly and helpful. And the food at the grill was great. So I enjoyed my time. Very relaxing
Michael, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Marek, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Always our choice for our family getaway
Holiday Inn resort Batam is our number choice when we go for holiday at Batam. It is family friendly although it is far away from the central area for some. We still prefer to stay here
Philip, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kids friendly resort, friendly staffs and very accommodative for every requests that we made. Worth visiting once again for the relaxing spa. Highly recommend the resort.
Anupam, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent!!!
Indrajit, 2-night trip
Verified Expedia guest review

6/10 Good

Dated facilities and missing items
Hotel transport promised to pick up at Sekupang Ferry Terminal on arrival, but didnt. Stayed in 2 bedroom suite. Missing hair dryer and face towels. Phone was spoiled. Housekeeping later brought 1 face towel, when I have a party of 4. Two hours later, housekeeping brought another 3 face towels. Gym is large but old. Equipment is worn out with crickety metal parts. Some is plainly dangerous to use. Resort owner seems to be holding back on a much needed renovation.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

meeran, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Kai Li, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

KARUNA KARAN, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Staff were excellent to check in well, arrange transportation to city and ferry while resort is safe n relaxing but the bed mattresses were too old for good night sleep.The bedsheets were stained and itchy. Paid for third person but no bath towels provided though toiletries and ample water bottles were given. The room service was prompt and delicious but overpriced. Breakfast spread was wide but not up to scratch. Porridge was not replenished by 8.30 am while fried rice was undercooked. Disappointing IHG branded hotel !
Kym, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

It is one of the best family stays. The place is clean and the staffs are very friendly. The only setback is that the places I wanted to go for are atleast 45mins travel. The hotel is too far from Batam Center. But if the plans are near Sekupang area than this is recommended.
Gavryl, 2-night family trip
Verified Expedia guest review

2/10 Poor

Poor stay in Holiday Inn-Batam
Transport to hotel was very uncomfortable, almost 20pax squueze into a 12 pax van.TV in the room is spolit, took almost one day to repair. Bathroom water intermittent cold and hot, floor was dirty, bedsheet was dirty. Toilet basin tap was loose. Condition was very bad. Will not stay this hotel anymore.
Louis, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Xiujing, 3-night trip
Verified Hotels.com guest review

8/10 Very good

We stayed on the ground floor, 1 bedroom suite, love the spacious big room, very homely feel.
Mohamed ZAki, 2-night family trip
Verified Expedia guest review

6/10 Good

John, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Akash, 2-night trip
Verified Hotels.com guest review