Grand Fiesta Americana Veracruz

Property class: 4.5
Luxury beachfront resort with spa, near Plaza Las Americas Shopping Mall

Choose dates to view prices

At Grand Fiesta Americana Veracruz, you can spend time at the beach enjoying beach umbrellas, beachside drinks and sunloungers, plus you'll only be a five-minute drive from Plaza Las Americas Shopping Mall. The outdoor pool and indoor pool provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and hydrotherapy. Arantzia, one of 2 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious resort include 2 bars/lounges, a poolside bar and a health club. Fellow travellers say great things about the helpful staff.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Pet-friendly
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • 2 hot tubs
  • Breakfast available
  • Health club
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool

Feel at home (6)

  • Free cots/infant beds
  • Children's pool
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The current price is AU$226
includes taxes & fees
31 Oct - 1 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Club Room, 2 Double Beds (Fiesta)

A dining area with a view of the ocean, a bar with a stone countertop, and modern pendant lighting.

Club Room, 2 Double Beds (Fiesta)

7.8 out of 10
Good
(6 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed (Fiesta )

A dining area with a view of the ocean, a bar with a stone countertop, and modern pendant lighting.

Club Room, 1 King Bed (Fiesta )

8.8 out of 10
Excellent
(9 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

A hotel room with a bed, a TV, a balcony with a table and chairs, and a view of palm trees.

Deluxe Room

8.8 out of 10
Excellent
(22 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a TV, a desk, and a view of palm trees.

Deluxe Room, 2 Double Beds

9.4 out of 10
Exceptional
(15 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

A modern bathroom with a toilet, sink, and mirror.

Deluxe Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(27 reviews)
  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View

A hotel room with two beds, a TV, a balcony with a table, and a view of the ocean.

Deluxe Room, 2 Double Beds, Ocean View

9.0 out of 10
Wonderful
(24 reviews)
  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

A dining area with a view of the ocean, a bar with a stone countertop, and modern pendant lighting.

Junior Suite

8.8 out of 10
Excellent
(6 reviews)
  • Sea view
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Master)

A dining area with a view of the ocean, a bar with a stone countertop, and modern pendant lighting.

Suite (Master)

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 61 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Map
Blvd Manuel Avila Camacho S/N, Fraccionamiento Costa de Oro, Boca del Río, VER, 94299

What's nearby

  • Big Bola Casino - 5 min walk - 0.5 km
  • University of Veracruz - 4 min drive - 2.3 km
  • Plaza Las Americas Shopping Mall - 5 min drive - 2.3 km
  • World Trade Center Veracruz - 6 min drive - 2.6 km
  • Andamar Lifestyle Center - 6 min drive - 2.6 km

Getting around

  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 23 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Green Box - ‬9 min walk
  • ‪Quekas Chili - ‬11 min walk
  • ‪Trattoria Il Veneziano - ‬4 min walk
  • ‪Blend Station - ‬5 min walk
  • ‪Starbucks Fiesta Americana - ‬2 min walk

About this property

Grand Fiesta Americana Veracruz

  • At Grand Fiesta Americana Veracruz, you can spend time at the beach enjoying beach umbrellas, beachside drinks and sunloungers, plus you'll only be a five-minute drive from Plaza Las Americas Shopping Mall. The outdoor pool and indoor pool provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and hydrotherapy. Arantzia, one of 2 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious resort include 2 bars/lounges, a poolside bar and a health club. Fellow travellers say great things about the helpful staff.

At a glance

CHECK-IN
3:00 pm
CHECK-OUT
12:00 pm

Hotel size

    • 233 units
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets allowed (dogs only, 2 total, up to 20 kg per pet)*
    • Service animals welcome
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation; restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

    • Free secured, uncovered on-site self-parking
    • Free uncovered on-site valet parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • On-site parking includes off-street options

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–noon
  • 2 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • On the beach
  • Shopping

Working away

  • Business centre
  • 12 meeting rooms
  • Computer station
  • Co-working spaces
  • Conference centre (4478 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 1995
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Communal living room
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • 2 hot tubs
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Banquet hall
  • Reception hall
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Low-height desk
  • Low-height bed
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Smooth flooring in public areas
  • Smooth flooring in room

Room amenities

Be entertained

  • 65-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Free rollaway/extra bed

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Kan Spa has 2 treatment rooms and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Arantzia – Overlooking the pool and garden, this restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Open daily.
Rosato – Overlooking the pool and garden, this restaurant specialises in Italian cuisine and serves lunch, dinner and light fare. Open daily.
Palapa seafood – This poolside seafood restaurant specialises in seafood and only serves lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Coffee Corner – This coffee shop only serves light fare. Open daily.
Stelaris cocktail lounge – This bar overlooks the pool. Open daily.

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 415 for adults and MXN 208 for children
  • Airport shuttle service is offered for an extra charge of MXN 550 per vehicle (one-way. Maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 1856 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM
  • Guests under 18 years old are not allowed in the health club, fitness facility or hot tub, while guests under 12 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Fiesta Americana Hotel Veracruz
Fiesta Americana Veracruz
Fiesta Americana Veracruz Hotel
Fiesta Americana Hotel
Fiesta Americana Veracruz Resort Boca del Rio
Fiesta Americana Veracruz Resort
Grand Fiesta Americana Veracruz Boca del Rio
Grand Fiesta Americana Veracruz Resort Boca del Rio
Grand Fiesta Americana Veracruz Resort
Resort Grand Fiesta Americana Veracruz Boca del Rio
Boca del Rio Grand Fiesta Americana Veracruz Resort
Resort Grand Fiesta Americana Veracruz
Fiesta Americana Veracruz
Fiesta Americana Veracruz Boca
Fiesta Americana Veracruz Boca
Grand Fiesta Americana Veracruz Resort
Grand Fiesta Americana Veracruz Boca del Río
Grand Fiesta Americana Veracruz Resort Boca del Río

Frequently asked questions

Does Grand Fiesta Americana Veracruz offer free cancellation for a full refund?

Yes, Grand Fiesta Americana Veracruz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Fiesta Americana Veracruz?

Yes, there's an indoor pool, an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 8:00 PM.

Are pets allowed at Grand Fiesta Americana Veracruz?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 20 kg per pet. There's a charge of MXN 1856 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Grand Fiesta Americana Veracruz?

Yes, there's free self and valet parking. Free motorhome/bus/lorry parking and electric car charging are available.

Is an airport shuttle service offered by Grand Fiesta Americana Veracruz?

Yes, an airport shuttle is available. The charge is MXN 550 per vehicle one-way.

What are the check-in and check-out times at Grand Fiesta Americana Veracruz?

Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an on-site casino at Grand Fiesta Americana Veracruz?

No, this resort doesn't have a casino, but Big Bola Casino (5-min walk) and Casino Codere Boca del Río (18-min walk) are both nearby.

What is there to do at Grand Fiesta Americana Veracruz and nearby?

Grand Fiesta Americana Veracruz has 2 bars, a spa and an outdoor pool, as well as a health club and a garden.

Are there restaurants at or near Grand Fiesta Americana Veracruz?

Yes, there are 2 on-site restaurants, featuring al fresco dining, local and international cuisine and garden views.

What's the area around Grand Fiesta Americana Veracruz like?

Grand Fiesta Americana Veracruz is located on the waterfront, a short 2-minute walk from Veracruzano Coral Reef System National Park and 2 minutes' walk from Playa Penacho del Indio.

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Reviews

Grand Fiesta Americana Veracruz Reviews

9.2

Wonderful

9.2

Cleanliness

8.8

Amenities

9.4

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The beach was very clean, well-maintained, and quiet, with plenty of lounge chairs and activities available. (21 reviews)
  • The pool was wonderful, fantastic, spotless, and offered various depths, surrounded by green areas. (36 reviews)
  • Free parking and valet service were excellent. (3 reviews)
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Popular mentions

Room
Service staff
Beach
View
Food
Location
Towns
Bathroom
Family friendly
Restaurant

Reviews

Verified review

10/10 Exceptional

The rooms are very clean the balcony was nice. Food and wait stop could improve a little
Verified review

10/10 Exceptional

The room was very clean and the staff was outstanding… all of them were very attractive and kind… Definitely, I would come back and stay there..
Verified review

8/10 Very good

First time staying at a Grand Fiesta Americana resort and overall my experience went well. The one issue I experienced was slow service by the pool waiting staff and on one occasion the staff forget about my order; had to go to the bar to get. Other than this, the room (club level), the view, housekeeping were 5 stars. I'd give the continental breakfast 4 stars; the usual choices. Front desk and bar staff were great. Really enjoyed the beach.
Verified review

10/10 Exceptional

The staff is the best
Verified review

10/10 Exceptional

Great location and wonderful staff
Verified review

10/10 Exceptional

Excellent service... Everyone is super nice and attentive.
Verified review

10/10 Exceptional

Gorgeous spot; super clean; amazing view. Definitely will be booking again. Staff is amazing!!
Verified review

6/10 Good

Room was clean staff was very nice
Verified review

10/10 Exceptional

Everything was good. The employees were so nice and helpful. Everyone was excellent. Juan Carlos in the front desk was excellent as well our room attendant Karo.
Verified review

10/10 Exceptional

Great hotel for family trips. Only thing that could improve is the gym (no more treadmills) but everything else is great.
Verified review

10/10 Exceptional

Great staff I received an update that evening to the best room in the hotel has a hot tub in the balcony great service nicest people in the world!
Verified review

10/10 Exceptional

Great hotel staff Jacky at the restaurant was very helpful and kind
Verified review

10/10 Exceptional

Impeccable service, cleanliness and location
Verified review

10/10 Exceptional

Grate service! Amazing staff!
Verified review

10/10 Exceptional

It’s been 14 years since we’ve visited I couldn’t believe how well maintained the property, pool, & ground are it’s been renovated but still a first class experience. The staff were all friendly welcoming & accommodating. Will definitely be back!
Verified review

10/10 Exceptional

This is a very well kept hotel. We experienced one of the worst cold front in years! (Wind gusts of over 80mph) And next day every staff member was engaged to make the hotel facilities look like nothing ever happened. I felt welcomed all the time, nothing but smiles. Loved the view. I'd definitely stay here again
Verified review

10/10 Exceptional

Good service Thank you
Verified review

8/10 Very good

Clean and.nice
Verified review

10/10 Exceptional

I was very disappointed on arrival of Veracruz. Our transfer never arrived we had to use a local taxi. We had verification with hotel for pickup. We showed the guest relations. Breakfast staff 2nd day was very unperfessional, she stopped us as we were departing the restaurant. You can see that we stopped going to breakfast because of her. She said , “Wait here. Don’t leave. ‘ in about 6 minutes, she wanted to charge us for breakfast. This lady has glasses, lead waitress. We were very unimpressed by her treatment to us. We loved the cleaning staff, very professional. Thank you.
Verified review

6/10 Good

No hot water.
Verified review

10/10 Exceptional

Accessibility and Cleanliness
Verified review

10/10 Exceptional

I love L’Occitane brand and they have it as amenities (shampoo, soap lotion etc). I was there for 4 days and didn’t need cleaning of the room, but I only asked for water, so the next day the cleaning lady brought me the water without me asking again she was so nice
Verified review

10/10 Exceptional

We had the suite. For the price, comparable resorts in the United States would be 2-3 times as expensive. It was mitiuclously cleaned and maintained. The pool was wonderful. The beach was quiet and private. The neigborhood was beatuitful and you could tell that this was likely the premier neigborhood for the metro area. That buffet was good offering a wide variety of breakfest options. The staff was friendly and attentive. I cannot say enough good things about this place.
Verified review

4/10 Fair

We stayed a few with some friends. While most of the stay went well. The master suite is the way to go as far as room and comfort. We did however have a couple of issues. there was mold in the bathroom. A LOT of mold. Over the toilet, under the sink, and under the vanity. There was also some questionable electrical work that was just covered with a piece of paper and not an electrical outlet or cover. We did find some discrepancies in some of our bar tabs at the pool. A couple of drinks added here and there, charges for breakfast at the restaurant for things we didn’t eat etc. It might have been oversights and they did get reversed but more of a pain than anything.
Verified review

6/10 Good

This hotel was fine, but nothing special. Did not feel like a resort but more like a fancier motel 6. Staff was very friendly, but to get more coffee to the room was near impossible, they acted like the Nespresso was gold and would take over an hour just to get one pod brought to the room. The food we did have was decent and again staff was nice. Beside not being able to get coffee, it took forever to even get a drink by the pool and there was no other guest at the pool but us. We had to talk to 3 or 4 staff members who would keep sending us to someone else to get a beer. If you are thirsty, plan on being thirsty for a long time😂 Room was clean however and housekeeping very nice. Would not go back though.