Grand Fiesta Americana Veracruz

Property class: 4.5
Luxury beachfront resort with spa, near Plaza Las Americas Shopping Mall

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At Grand Fiesta Americana Veracruz, you can spend time at the beach enjoying beach umbrellas, beachside drinks and sunloungers, plus you'll only be a five-minute drive from Plaza Las Americas Shopping Mall. The outdoor pool and indoor pool provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and hydrotherapy. Arantzia, one of 2 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious resort include 2 bars/lounges, a poolside bar and a health club. Fellow travellers say great things about the helpful staff.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Pet-friendly
  • Free Wi-Fi
The current price is AU$217
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

Club Room, 2 Double Beds (Fiesta)

7.8 out of 10
Good
(6 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed (Fiesta )

8.8 out of 10
Excellent
(9 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room

8.8 out of 10
Excellent
(22 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds

9.4 out of 10
Exceptional
(15 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(27 reviews)
  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds, Ocean View

9.0 out of 10
Wonderful
(24 reviews)
  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite

8.8 out of 10
Excellent
(6 reviews)
  • Sea view
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Suite (Master)

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 61 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Map
Blvd Manuel Avila Camacho S/N, Fraccionamiento Costa de Oro, Boca del Río, VER, 94299

What's nearby

  • Big Bola Casino - 5 min walk - 0.5 km
  • Plaza Mocambo Veracruz - 5 min drive - 2.6 km
  • Plaza Las Americas Shopping Mall - 5 min drive - 2.3 km
  • World Trade Center Veracruz - 6 min drive - 2.6 km
  • Andamar Lifestyle Center - 6 min drive - 2.6 km

Getting around

  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 23 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Green Box - ‬9 min walk
  • ‪Quekas Chili - ‬11 min walk
  • ‪Trattoria Il Veneziano - ‬4 min walk
  • ‪Blend Station - ‬5 min walk
  • ‪Starbucks Fiesta Americana - ‬2 min walk

About this property

Grand Fiesta Americana Veracruz

  • At Grand Fiesta Americana Veracruz, you can spend time at the beach enjoying beach umbrellas, beachside drinks and sunloungers, plus you'll only be a five-minute drive from Plaza Las Americas Shopping Mall. The outdoor pool and indoor pool provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and hydrotherapy. Arantzia, one of 2 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious resort include 2 bars/lounges, a poolside bar and a health club. Fellow travellers say great things about the helpful staff.

At a glance

CHECK-IN
3:00 pm
CHECK-OUT
12:00 pm

Hotel size

    • 233 units
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets allowed (dogs only, 2 total, up to 20 kg per pet)*
    • Service animals welcome
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation; restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

    • Free secured, uncovered on-site self-parking
    • Free uncovered on-site valet parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking and van parking on site
    • On-site parking includes off-street options

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property

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Reviews

Grand Fiesta Americana Veracruz Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Amenities

9.4

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The beach was very clean, well-maintained, and quiet, with plenty of lounge chairs and activities available. (21 reviews)
  • The pool is fantastic, spotless, and offers various depths, surrounded by green areas, with excellent service. (37 reviews)
  • Free parking and valet service were excellent. (3 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Service staff
Beach
Food
View
Location
Bathroom
Restaurant
Family friendly
Towns

Reviews

Verified review

10/10 Exceptional

The rooms are very clean the balcony was nice. Food and wait stop could improve a little
Verified review

10/10 Exceptional

The room was very clean and the staff was outstanding… all of them were very attractive and kind… Definitely, I would come back and stay there..
Verified review

8/10 Very good

First time staying at a Grand Fiesta Americana resort and overall my experience went well. The one issue I experienced was slow service by the pool waiting staff and on one occasion the staff forget about my order; had to go to the bar to get. Other than this, the room (club level), the view, housekeeping were 5 stars. I'd give the continental breakfast 4 stars; the usual choices. Front desk and bar staff were great. Really enjoyed the beach.
Verified review

10/10 Exceptional

The staff is the best
Verified review

10/10 Exceptional

Great location and wonderful staff
Verified review

10/10 Exceptional

Gorgeous spot; super clean; amazing view. Definitely will be booking again. Staff is amazing!!
Verified review

6/10 Good

Room was clean staff was very nice
Verified review

10/10 Exceptional

Excellent service... Everyone is super nice and attentive.
Verified review

10/10 Exceptional

Everything was good. The employees were so nice and helpful. Everyone was excellent. Juan Carlos in the front desk was excellent as well our room attendant Karo.
Verified review

10/10 Exceptional

Great hotel for family trips. Only thing that could improve is the gym (no more treadmills) but everything else is great.
Verified review

10/10 Exceptional

Great hotel staff Jacky at the restaurant was very helpful and kind
Verified review

10/10 Exceptional

Great staff I received an update that evening to the best room in the hotel has a hot tub in the balcony great service nicest people in the world!
Verified review

10/10 Exceptional

Impeccable service, cleanliness and location
Verified review

10/10 Exceptional

This resort truly delivers exceptional customer service. Our experience was nothing short of amazing. Every single staff member goes above and beyond to make you feel welcome and at home. The food was delicious, the pool was spotless, and the entire atmosphere was peaceful, relaxing, and perfect for families. Our room was immaculate, comfortable, and offered beautiful views, cozy beds, and a great selection of TV channels—everything you could ask for. The location is another huge advantage, as it's conveniently close to everything, making it an excellent choice for any vacation. We will definitely be returning because we absolutely fell in love with this resort. Thank you so much to the entire team for making our stay so memorable. You are all wonderful, and we can't wait to come back!
Verified review

10/10 Exceptional

Grate service! Amazing staff!
Verified review

10/10 Exceptional

It’s been 14 years since we’ve visited I couldn’t believe how well maintained the property, pool, & ground are it’s been renovated but still a first class experience. The staff were all friendly welcoming & accommodating. Will definitely be back!
Verified review

10/10 Exceptional

This is a very well kept hotel. We experienced one of the worst cold front in years! (Wind gusts of over 80mph) And next day every staff member was engaged to make the hotel facilities look like nothing ever happened. I felt welcomed all the time, nothing but smiles. Loved the view. I'd definitely stay here again
Verified review

10/10 Exceptional

Good service Thank you
Verified review

8/10 Very good

Clean and.nice
Verified review

10/10 Exceptional

I was very disappointed on arrival of Veracruz. Our transfer never arrived we had to use a local taxi. We had verification with hotel for pickup. We showed the guest relations. Breakfast staff 2nd day was very unperfessional, she stopped us as we were departing the restaurant. You can see that we stopped going to breakfast because of her. She said , “Wait here. Don’t leave. ‘ in about 6 minutes, she wanted to charge us for breakfast. This lady has glasses, lead waitress. We were very unimpressed by her treatment to us. We loved the cleaning staff, very professional. Thank you.
Verified review

6/10 Good

No hot water.
Verified review

10/10 Exceptional

Accessibility and Cleanliness
Verified review

4/10 Fair

We stayed a few with some friends. While most of the stay went well. The master suite is the way to go as far as room and comfort. We did however have a couple of issues. there was mold in the bathroom. A LOT of mold. Over the toilet, under the sink, and under the vanity. There was also some questionable electrical work that was just covered with a piece of paper and not an electrical outlet or cover. We did find some discrepancies in some of our bar tabs at the pool. A couple of drinks added here and there, charges for breakfast at the restaurant for things we didn’t eat etc. It might have been oversights and they did get reversed but more of a pain than anything.
Verified review

6/10 Good

This hotel was fine, but nothing special. Did not feel like a resort but more like a fancier motel 6. Staff was very friendly, but to get more coffee to the room was near impossible, they acted like the Nespresso was gold and would take over an hour just to get one pod brought to the room. The food we did have was decent and again staff was nice. Beside not being able to get coffee, it took forever to even get a drink by the pool and there was no other guest at the pool but us. We had to talk to 3 or 4 staff members who would keep sending us to someone else to get a beer. If you are thirsty, plan on being thirsty for a long time😂 Room was clean however and housekeeping very nice. Would not go back though.
Verified review

8/10 Very good

Loved being some of the lone Americans at the resort! Highlights were the great pools, protected beach, and outstanding service. Eduardo, a server in the pool area, was amazing, even offering local info! He and his team were wonderful--many English speaking staff for a hotel not serving many English speakers... they were also patient with our Spanish and encouraging. Dora in housekeeping was also a delight, and we have no complaints about the accommodations. The concierge (Carlos) and the front desk staff were helpful. Fairly expensive for the week, but we understand the beach area is a bit more costly than surrounding areas. We were with three kids and two grandparents and couldn't have asked for an easier, more enriching experience. The wedding onsite was beautiful and expertly hosted! One area we felt could be better was for the price, you get just one small coffee pod per morning in the room, and the buffet was expensive for mornings we didn't eat that much... especially with children. In this price range, we would appreciate coffee in the room, and more breakfast options that are affordable beyond the buffet. Overall, we had a great experience. It's a beautiful hotel, pool and beach with a friendly, welcoming staff! Taxis were pretty affordable for exploring the city (though the price is always different depending on the cab driver). Beyond the beach, the city is not very walkable, so taxi's are necessary.