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1 room, 2 adults

The Westbury Mayfair, a Luxury Collection Hotel, London

5-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Great for familiesThis property has good facilities for families.
37 Conduit Street, Mayfair, London, England, W1S 2YF, United Kingdom

Luxury hotel with restaurant, near Royal Academy of Arts
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Service
Fantastic service
Wellness
Wellness & sports facilities could be improved
Breakfast
Breakfast is average

The Westbury Mayfair, a Luxury Collection Hotel, London

from A$446
  • Signature Room, 1 King Bed
  • Signature Room, 2 Single Beds
  • Room, 1 King Bed, View (Mayfair)
  • Room, 2 Single Beds, View
  • Luxury Room, 1 King Bed, City View
  • Luxury Room, 2 Single Beds, City View
  • Junior Suite, 1 King Bed, City View
  • Superior Suite, 1 Bedroom, View
  • Suite, 1 Bedroom, View, Corner
  • Luxury Suite, 1 Bedroom, View
  • Suite, 1 Bedroom
  • Suite, 1 Bedroom, Terrace, View (Terrace)
  • Deluxe Suite, 1 Bedroom, View

What’s around The Westbury Mayfair, a Luxury Collection Hotel, London

Top spots nearby

Recommended by this property

  • Royal Academy of Arts (4-minute walk)
  • Piccadilly Circus (6-minute walk)
  • National Gallery (10-minute walk)
  • Trafalgar Square (10-minute walk)
  • Buckingham Palace (10-minute walk)
  • Big Ben (16-minute walk)
  • Victoria and Albert Museum (25-minute walk)
  • St. Paul's Cathedral (28-minute walk)
  • Kensington Palace (30-minute walk)
  • London Bridge (36-minute walk)

Getting around

  • London (LHR-Heathrow) - 38 min drive
  • London (LCY-London City) - 21 min drive
  • London (LGW-Gatwick) - 85 min drive
  • London Charing Cross Station - 19 min walk
  • London Victoria Rail Station - 25 min walk
  • London Marylebone Station - 28 min walk
  • Oxford Circus Underground Station - 6 min walk
  • Green Park Underground Station - 8 min walk
  • Bond Street Underground Station - 8 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 225 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 15

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi in rooms *

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
  • Health club
Working away
  • Business centre
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Porter
Facilities
  • Year Built – 1955
  • Lift
  • Safe-deposit box at front desk
Accessibility
  • Wheelchair-accessible path of travel
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lever door handles
Languages Spoken
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
Be entertained
  • 49-inch LED TV
  • Premium TV channels
Stay connected
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Alyn Williams - This fine-dining restaurant serves lunch and dinner.

Polo Bar - This bar serves lunch, dinner, and light fare. Open daily.

The Westbury Mayfair, a Luxury Collection Hotel, London’s small print

Also known as

  • Westbury Mayfair Hotel
  • Westbury Mayfair London, England
  • Westbury Luxury Collection Mayfair-London
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  • Westbury Hotel
  • The Westbury Mayfair, a Luxury Collection Hotel, London London
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  • Westbury Luxury Collection Hotel
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  • Westbury Luxury Collection
  • Westbury Mayfair Hotel London

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: GBP 50.00 per night

Optional extras

Valet parking costs GBP 65 per day

Rollaway beds are available for GBP 50.00 per night

Airport shuttle service is offered for an extra charge of GBP 125.00 per vehicle (one-way)

WiFi is available in guestrooms for GBP 12.95 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Fabulous 8.6 From 400 reviews

Very good 8.0
We booked our Signature double room with city view (shops across the street, attractive buildings architecturally though) 3 weeks before our stay and although the room wasn’t huge the decor was stylish & clean with everything you would expect of a 5* Hotel. The bed was comfortable and the subtle but very effective air conditioning was most welcome. We enjoyed drinks in the Polo Bar where we met up with the family members we had come to visit and again on returning from the Theatre late evening. It was unfortunately our breakfast experience which left us feeling slightly let down. We were asked to wait in the foyer area (again lovely decor & comfortable) along with guests from approx 4-5 other rooms for a table to become available. At this point we felt a complimentary cup of coffee would have been most welcome. After waiting for 15-20 mins we were shown to our table and told we could help ourselves from the cereal bar prior to ordering our cooked breakfast. We didn’t bother with cereals though as there were no bowls available and they weren’t replenished the whole time we were in the Dining room. Our cooked breakfasts were actually very nice, but the toast we had ordered prior to this did not arrive until after we had finished eating. We also had to remind staff we had not received our coffee either, would’ve been nice to be offered a refill much sooner too. This is a lovely calm & relaxing hotel in a nice area and overall we did enjoy our stay.
Imogen, gbRomance trip
Good 6.0
Vip+ surprise in the room!!
The most happening part of the city with many hotels including this one! Been fortunate enough to stay in many 5* and above hotels around the world and wondering who gave 5* rating to this hotel?!! After checking in went to our room and there was a surprise in our room!! A big black loo plunger right in the middle of the room on the carpet!!! The porter who brought our luggage up removed it for us! When I went to the desk and reported it, the guy simply said: "oh Sorry, housekeeper must have left it there!!" As if I thought the previous guest left it there!!!! Night sleep wasn't easy as well, the windows are not soundproof, they seemed double glazed but didn't do the job! Felt like sleeping in the middle of the road with all the cars and night owls noises. Mind you we went back to room 1.30 am and that's when you think everything would be quieter, NOT! AT checking out I mentioned the toilet plunger to the person who asked me about our stay. He said sorry and that they will give me an upgrade next time I visit!! One thing for sure, they have a great sense of humour! No way on earth I go back to that place, thank you!
Ms. A, gbOther trip
Exceptional 10.0
Good location and comfortable rooms
This hotel is conveniently located and near to shopping area, but yet it is not on the congested main streets with alot of foot traffic. We were impressed by the cleanliness of the room. During our travels, we have been used to cleaning the room once we checked in. Previous hotels we stayed in usually have some corners that were undusted. But this hotel’s housekeeping has done great job as we could not find any layers of dust on table tops. The only imperfection during our stay was the long wait for the lift. The hotel is dated and the lifts seemed they have seen the age of time. During our stay, only one lift was working at any one time. On one occasion we waited 10minutes for the lift before giving up and taking the staff staircase. However, besides this slight blip, everything else during our hotel stay was great.
sg4 night trip with friends
Very good 8.0
fabulous food and comfy bed
We stayed here because we were eating at Alyn Williams. The restaurant was fantastic. The Polo Bar is well worth a visit and the staff were exceptional. Our room was on floor 1. It was very small but comfortable. It was fairly noisy due to what sounded like trains but was fine during the night. I would opt for one of their larger rooms for more comfort. We were surprised that water isn't available in the room other than the mini bar but perhaps if we'd stayed in a higher rate room it would have been included. we paid a very reasonable rate through Hotels.com but would struggle to justify the rack rate they advertise.
Petra, gb1 night trip
Very good 8.0
Location, location, location
I have stayed at this hotel many times before over the last 12 years and it is a lovely hotel. The location is fab as you can walk to many places which I like very much. Beds are so comfortable and staff are friendly and curious. On a negative side some of the bathrooms which have just be renovated are tiny and it is difficult to move around. I don’t remember the original bathrooms being soo small! This being said it wouldn’t stop me staying here again- I would just ask for room with a bigger bathroom, or upgrade my room.
gbOther trip

The Westbury Mayfair, a Luxury Collection Hotel, London

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