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Hotel with indoor pool, near Island at Pigeon Forge
Clean
Apr. 8, 2021
Our stay was good.
Mar. 31, 2021
Remember, collect 10 stamps, get 1 reward* night
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Pool access available from 9:00 AM to 11:00 PM.
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Hotel was clean, the indoor pool wasn’t very warm, or very big. I got bit by some sort of spider or bug during the night, on two different nights. It was not bedbugs, we searched and searched, no sign of them. and my doctor confirmed it was not a bedbug bite. But aside from that, the hotel was pretty decent. The staff was very friendly.
5 night family trip, Mar. 28, 2021
Verified Hotels.com guest review
We loved our stay hotel was great. Staff was friendly and helpful. Loved the morning breakfast and the safety measures that were in place. We loved that it was still full service breakfast unlike some of the hotels that were doing prepackaged or no breakfast at all. We would stay again.
4 night family trip, Mar. 24, 2021
Verified Hotels.com guest review
Hotel was clean, staff pleasant, beds were not so comfortable.
Beth, 3 night family trip, Mar. 19, 2021
Verified Hotels.com guest review
Overall nice stay! Great location, clean, good breakfast! Would definitely stay here again!
Megan, 2 night family trip, Mar. 19, 2021
Verified Hotels.com guest review
One of my favorite features about this hotel was the easy access in and out of the hotel from the back parking lot. There was plenty of parking and the back door was right next to the elevators. It was also easy pulling in and out Teaster Lane which was a very easy road to drive on without a lot of traffic to get to the LeConte Center where my daughter had a dance competition. And free breakfast too!
janice, 4 night trip with friends, Mar. 12, 2021
Verified Hotels.com guest review
Great place to stay
1 night trip, Mar. 6, 2021
Verified Hotels.com guest review
When I called to ask about upgrading to a suite, rep at location was rude. Put me on hold more than 5 minutes and then came back to say it was a handicap room and b/c I booked 3rd party there was nothing they could do. When I arrived at the hotel, I told the rep ( pretty sure same one I spoke to) that I didn’t realize that we had a handicap room and that we didn’t need one and felt bad for reserving it. Offered that if we needed to switch we were willing, she gave me an odd look and said that’s what happens when you book 3rd party, they push those rooms. Made us feel like we really weren’t welcome b/c we didn’t book direct. The 2 days that we went to breakfast, there was a mask / glove ‘police’ lady, which was great to remind people to use, however, she was extremely rude about it EVERY TIME to EVERYONE she spoke to. She even talked down to a kid (probably only 5/6 years old). She wore a mask also but her eyes and demeanor spoke volume. This is a newer hotel and clean, plus in a great location but I would not entertain the thought of staying again when obviously rudeness is accepted to work there. There are to many other similar hotels in the same area to settle for that.
Robin, 2 night trip, Mar. 5, 2021
Verified Hotels.com guest review
We had a nice stay. Hotel room was clean. Staff was great. The only problem we had was with the pillows and bed not being very comfortable, but not unbearable. We would stay again.
Melvin, 2 night trip, Feb. 26, 2021
Verified Hotels.com guest review
Hotel was close to everything we were interested in visiting. Great location, very good rooms and were clean. Lack of shampoo but that's a very small issue. Hot breakfast was very good (missed having bacon but a small issue). Overall a great stay, we will definitely consider this hotal on our next trip to the area.
1 night business trip, Feb. 20, 2021
Verified Hotels.com guest review
Watch this place, they charged a card i did not give permission to charge. Not willing to make up for their mistake
Tyler, 4 night family trip, Feb. 11, 2021
Verified Hotels.com guest review