Altis Grand Hotel

5.0 star property
Luxury hotel with 2 restaurants, near Cinemateca Portuguesa Museum
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Altis Grand Hotel

Premier Double Room
Daily buffet breakfast (EUR 24 per person)
Exterior
2 bars/lounges
Terrace/patio
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Electric vehicle charging point
  • Connecting rooms available
  • Bar
  • Spa
  • Parking available
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Self parking
  • Room service
  • Massage/treatment rooms
  • Babysitting
  • 24-hour business centre
For families
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The price is AU$348
includes taxes & fees
20 Dec - 21 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Clothes dryer
Pillow menu
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Deluxe Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Dining table
LCD TV
Clothes dryer
Pillow menu
Blackout curtains
  • 23 sq m
  • Sleeps 1
  • 1 Queen Bed OR 1 Single Bed

Premier Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Dining table
LCD TV
Clothes dryer
Pillow menu
  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

Family Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Clothes dryer
Pillow menu
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

Deluxe Double or Twin Room (with Extra Bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Dining table
LCD TV
Clothes dryer
Pillow menu
Blackout curtains
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
  • 55 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Premier Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Dining table
LCD TV
Clothes dryer
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About the area

Map
Rua Castilho, 11, Lisbon, 1269-072

What's nearby

  • Avenida da Liberdade - 3 min walk - 0.3 km
  • Eduardo VII Park - 8 min walk - 0.7 km
  • Marquis of Pombal Square - 8 min walk - 0.7 km
  • Rossio Square - 15 min walk - 1.3 km
  • Santa Justa Elevator - 18 min walk - 1.5 km

Getting around

  • Lisbon (LIS-Humberto Delgado) - 19 min drive
  • Cascais (CAT) - 24 min drive
  • Rossio Station - 14 min walk
  • Cais do Sodré Station - 27 min walk
  • Santos Station - 28 min walk
  • Rato Station - 6 min walk
  • R. Escola Politécnica Stop - 6 min walk
  • Avenida Station - 7 min walk

Restaurants

  • ‪Koppu Ramen Izakaya - ‬2 min walk
  • ‪Vintage Restaurante & Bar em Lisboa - ‬2 min walk
  • ‪DOTE - Cervejaria Moderna - ‬2 min walk
  • ‪A Padaria Portuguesa - ‬2 min walk
  • ‪V Rooftop Bar - ‬3 min walk

About this property

Altis Grand Hotel

Altis Grand Hotel offers a great location, putting you within a short 10-minute walk of Avenida da Liberdade and Marquis of Pombal Square. You can visit the spa to be pampered with massages, facials or aromatherapy, and Grill Dom Fernando, one of 2 restaurants, serves lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a fitness centre. Fellow travellers love the helpful staff and location. The property is only a short walk to public transportation: Rato Station is 6 minutes and R. Escola Politécnica Stop is 6 minutes.

Languages

English, French, German, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 300 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • For more details, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 17 per day)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Babysitting (surcharge)
  • Children's menu

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1973
  • Safe-deposit box at front desk
  • Television in common areas
  • Piano
  • Fitness centre
  • An indoor pool
  • Art gallery on-site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Dryer

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Toaster
  • Dining table

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

GSpa has 4 treatment rooms. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Grill Dom Fernando – This fine-dining restaurant serves lunch and dinner.
Rendez Vous Bistro – This restaurant serves lunch and dinner. A children's menu is available. Open daily.
Lobby Bar – On-site bar. Open daily.
Bar S. Jorge – On-site bar. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24 for adults and EUR 12 for children

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self-parking costs EUR 17 per day

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool without adult supervision
  • Guests under 18 years old are not allowed in the spa

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note: Swim caps are mandatory in the pool and spa. Guests may bring their own or purchase a cap at the property.
Children under 16 years old are allowed in the spa's indoor pool from 10 AM until 4 PM and must be accompanied by an adult.
Property Registration Number 1072

Also known as

Altis Grand
Altis Grand Hotel
Altis Grand Hotel Lisbon
Altis Grand Lisbon
Altis Hotel
Grand Altis
Hotel Altis
Hotel Altis Grand
Altis Grand Hotel Hotel
Altis Grand Hotel Lisbon
Altis Grand Hotel Hotel Lisbon

Frequently asked questions

Does Altis Grand Hotel offer free cancellation for a full refund?
Yes, Altis Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Altis Grand Hotel?
Yes, there's an indoor pool.
Are pets allowed at Altis Grand Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Altis Grand Hotel?
Yes. Self-parking costs EUR 17 per day. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Altis Grand Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Altis Grand Hotel?
No, this hotel doesn't have a casino, but Lisbon Casino (9-min drive) is nearby.
What is there to do at Altis Grand Hotel and nearby?
Altis Grand Hotel has 2 bars and a spa, as well as an indoor pool and a Turkish bath.
Are there restaurants at or near Altis Grand Hotel?
Yes, there are 2 on-site restaurants.
What's the area around Altis Grand Hotel like?
Altis Grand Hotel is in Lisbon City Center, a short 6-minute walk from Rato Station and 15 minutes' walk from Rossio Square. Travellers say that the area is walkable and good for shopping.

Altis Grand Hotel Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Celine, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

DEVARAHANDI, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dark
The hotel interior is very dark. Dark wood, very low lighting throughout. Motion activated lighting that has been overdone or sometimes doesn't work.
walter, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel
Amazing hotel, modern, clean and well located. Superb service. Great breakfast. We hope to go back.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

David, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clive, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Denny, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

Inflexible cancellation policy
Due to catastrophic weather in my area, I was not able to travel. I contacted the hotel to rebook but was told the staff would not be available until the next day (5 hour time difference). When we finally reached the hotel, I was told that there were no available rooms for rebooking and that the hotel would not refund me due to their strict cancellation policy. It should be noted that to date more than 70 people have died due to the hurricane that delayed my flight. I would have been happy to rebook my stay at any other time (even by one day) if the hotel was willing to work with me.
Nicole, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dipaque, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

amazing, real 5* hotel, customer service on point, i loved it there
Anita, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice
M, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amoy, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very helpful, friendly staff. Very good gym. Excellent breakfast with all kinds of fresh, healthy and appealing options. Quiet spacious rooms looking out into the trees.
Ruth, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

A
Mahmoud, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Breakfast was nice, lots of options.
Jose, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel staff were very helpful and polite
andrew, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Great customer service; beautiful property.
Effie, 1-night family trip
Verified Expedia guest review

8/10 Very good

Nice hotel staff really friendly a bit of a walk to the main part of rosso square but not too far,would stay here again!
Gurmej, 4-night family trip
Verified Expedia guest review

4/10 Fair

Surjit, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

in terms of excellent service and amenities, reminds me of how a hotel should operate
Maria, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Raven, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sylvain, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We had a fantastic stay at Altis Grand. The staff were very friendly and responded quick to all my queries. The air conditioning in my room was not working, it was taken care as soon as I highlighted at the front desk. The rooms were very clean. The pool and jacuzzi was fantastic. All the main Lisbon attractions were at walking distance. Would definitely come back and also recommend it.
Minu, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Viktoriya, 4-night trip
Verified Hotels.com guest review