Overall we had a good experience. The staff was very friendly and the room was clean and comfortable. I gave it four stars because the bed was really uncomfortable (very firm mattress, but everyone has different preferences so not a huge issue), and the common areas were extremely congested in the mornings (between the guests trying to get breakfast, guests trying to haul out their luggage, and housekeepers with their carts all at the same time, it was a challenge). Despite those two things, I would stay there again if back in the area.