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Eurostars Grand Hotel Wien

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Stephansplatz

Choose dates to view prices

In the heart of Vienna, Grand Hotel Wien offers a luxurious escape with a rooftop terrace and shopping on site. Treat yourself to a rejuvenating spa treatment or savor delicious meals at one of three restaurants. With in-room WiFi, multilingual staff, and helpful services like dry cleaning and tour assistance, this hotel near Hofburg Imperial Palace has left guests impressed.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Pet-friendly
  • Parking available
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
The current price is AU$1,067
includes taxes & fees
17 Mar - 18 Mar

Why we love this property

Spa serenity
A full-service spa offers daily facials and body treatments. In-room massages, sauna, and steam room provide perfect ways to unwind.
Views from the rooftop
Marvel at the panoramic city views from the rooftop terrace of this luxury hotel. Located in a historical district, it's a visual feast.
Diverse dining options
Culinary explorers can enjoy global flavours at 3 restaurants. A cosy cafe serves daytime treats. The bar offers evening libations. Morning buffet awaits.

Room options

Available filters for rooms
Showing 35 of 35 rooms

View all photos for Superior Room, Connecting Rooms

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bidet
Private bathroom
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, Connecting Rooms

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bidet
Private bathroom
  • 174 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Double or Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bidet
Private bathroom
  • 38 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Double or Twin Room (Single Use)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Double or Twin Room (Single Use)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bidet
Private bathroom
  • 38 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Double Room, Terrace

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Double Room, Terrace

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bidet
Private bathroom
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, Terrace (Single Use)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Double Room, Terrace (Single Use)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bidet
Private bathroom
  • 38 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Classic Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Double or Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bidet
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Double or Twin Room (Single Use)

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Double or Twin Room (Single Use)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bidet
Private bathroom
  • 30 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bidet
Private bathroom
  • 45 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room (3Pax)

Superior Double or Twin Room (3Pax)

Superior Double or Twin Room (3Pax)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bidet
Private bathroom
  • 44 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room (Single Use)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double or Twin Room (Single Use)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bidet
Private bathroom
  • 44 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room, Terrace (3Pax)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, Terrace (3Pax)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bidet
Private bathroom
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Terrace (Single Use)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, Terrace (Single Use)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bidet
Private bathroom
  • 43 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Superior Double Room, Terrace

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, Terrace

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bidet
Private bathroom
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bidet
Private bathroom
  • 60 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite (3Pax)

Junior Suite (3Pax)

Junior Suite (3Pax)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bidet
Private bathroom
  • 59 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite (Single Use)

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite (Single Use)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bidet
Private bathroom
  • 59 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Hypo-allergenic bedding
Bidet
  • 220 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite (3Pax)

Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite (3Pax)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Hypo-allergenic bedding
Bidet
  • 218 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite (Single Use)

Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite (Single Use)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Hypo-allergenic bedding
Bidet
  • 219 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Classic Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Hypo-allergenic bedding
Bidet
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Suite (3Pax)

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Suite (3Pax)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Hypo-allergenic bedding
Bidet
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite (Single Use)

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Suite (Single Use)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Hypo-allergenic bedding
Bidet
  • 69 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Superior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Hypo-allergenic bedding
Bidet
  • 116 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite (3Pax)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Suite (3Pax)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Hypo-allergenic bedding
Bidet
  • 115 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite (Single Use)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Suite (Single Use)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Hypo-allergenic bedding
Bidet
  • 116 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Superior Suite, Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Suite, Balcony

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Hypo-allergenic bedding
Bidet
  • 129 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Balcony (3Pax)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Suite, Balcony (3Pax)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Hypo-allergenic bedding
Bidet
  • 129 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, Balcony (Single Use)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Suite, Balcony (Single Use)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Hypo-allergenic bedding
Bidet
  • 129 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Superior Room (Ring Road View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room (Ring Road View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bidet
Private bathroom
  • 45 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, Terrace

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, Terrace

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bidet
Private bathroom
  • 60 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room (3Pax | Ring Road View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room (3Pax | Ring Road View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bidet
Private bathroom
  • 45 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, Terrace (3Pax)

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, Terrace (3Pax)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bidet
Private bathroom
  • 60 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room (Single Use | Ring Road View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room (Single Use | Ring Road View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bidet
Private bathroom
  • 44 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, Terrace (Single Use)

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, Terrace (Single Use)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bidet
Private bathroom
  • 59 sq m
  • Sleeps 1
  • 2 Single Beds

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About the area

Map
Kaerntner Ring 9, Vienna, Vienna, 1010

What's nearby

  • Vienna Music Society - 2 min walk - 0.2 km
  • Kärntner Straße - 2 min walk - 0.2 km
  • Vienna State Opera - 3 min walk - 0.3 km
  • Hofburg Imperial Palace - 5 min walk - 0.4 km
  • Stephansplatz - 9 min walk - 0.8 km

Getting around

  • Vienna International Airport (VIE) - 30 min drive
  • Vienna Mitte Station - 15 min walk
  • Quartier Belvedere (Arsenalstraße) Station - 22 min walk
  • Vienna (XWC-Vienna Central Station) - 28 min walk
  • Bösendorferstraße, Karlsplatz Tram Stop - 2 min walk
  • Schwarzenbergplatz Tram Stop - 3 min walk
  • Oper-Karlsplatz Tram Stop - 3 min walk
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Café Schwarzenberg - ‬2 min walk
  • ‪In-Dish - ‬3 min walk
  • ‪1516 Brewing Company - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Eurostars Grand Hotel Wien

Eurostars Grand Hotel Wien features a rooftop terrace and puts you within a five-minute walk of Vienna State Opera. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with massages, facials or body treatments. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a sauna. Fellow travellers say great things about the helpful staff and overall property condition. The property is only a short walk to public transportation: Bösendorferstraße, Karlsplatz Tram Stop is 2 minutes and Schwarzenbergplatz Tram Stop is 3 minutes.

At a glance

DONE

Hotel size

    • 205 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 36 per day; includes in/out privileges)
    • On-site valet parking (EUR 36 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station pickup*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

What to do

  • Shopping

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Piano
  • Fitness centre
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Bathroom emergency pull cord
  • Step-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Heated floor (bathroom)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in the Austrian Ecolabel and EU Ecolabel – programmes that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 48 for adults and EUR 24 for children
  • Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 92.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per pet, per night

Parking

  • Self-parking costs EUR 36 per day with in/out privileges
  • Valet parking costs EUR 36 per day with in/out privileges

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Grand Hotel Wien
Grand Hotel Wien Vienna
Grand Wien
Grand Wien Hotel
Grand Wien Vienna
Hotel Grand Wien
Hotel Wien
Wien Grand Hotel
Wien Hotel
Grand Hotel Vienna
Grand Hotel Wien Hotel
Grand Hotel Wien Vienna
Grand Hotel Wien Hotel Vienna

Frequently asked questions

Does Eurostars Grand Hotel Wien offer free cancellation for a full refund?

Yes, Eurostars Grand Hotel Wien does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Eurostars Grand Hotel Wien?

Yes, dogs are welcome. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Eurostars Grand Hotel Wien?

Yes. Self-parking costs EUR 36 per day. Valet parking costs EUR 36 per day.

Is an airport shuttle service offered by Eurostars Grand Hotel Wien?

Yes, an airport shuttle is available. The charge is EUR 50 per vehicle one-way.

What are the check-in and check-out times at Eurostars Grand Hotel Wien?

Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

Is there an on-site casino at Eurostars Grand Hotel Wien?

No, this hotel doesn't have a casino, but Casino Wien (5-min walk) is nearby.

What is there to do at Eurostars Grand Hotel Wien and nearby?

Eurostars Grand Hotel Wien has a spa and a steam room.

Are there restaurants at or near Eurostars Grand Hotel Wien?

Yes, there are 3 on-site restaurants.

What's the area around Eurostars Grand Hotel Wien like?

Eurostars Grand Hotel Wien is in Innere Stadt, a short 2-minute walk from Bösendorferstraße, Karlsplatz Tram Stop and 11 minutes' walk from Stephansplatz. Travellers say that the area is walkable and good for shopping.

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Reviews

Eurostars Grand Hotel Wien Reviews

9.4

Exceptional

9.6

Cleanliness

9.8

Location

9.4

Staff & service

9.2

Property conditions & facilities

What guests liked

  • Breakfast was a highlight with many guests praising its quality, variety, and excellent service. (25 reviews)
  • The property offers excellent dining options with fine food, great wine pairings, and attentive service. (4 reviews)
  • The spa was clean, well-serviced, and a wonderful bonus with impeccable facilities. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Location
Room
Service staff
Breakfast
Food
Opera houses
Lobby
Building
Shopping
Bed

Reviews

10/10 Exceptional

Excellent
Rolf A., 3-night trip

10/10 Exceptional

Beautiful interior, lovely room, outstanding breakfast, and charming and efficient staff.
Paul, 4-night trip

10/10 Exceptional

Great hotel, great location and service. Would definitely stay again.
Anzor, 2-night trip

10/10 Exceptional

An exceptional stay!

Perfect location near the old town! Walking distance to the best Vienna has to offer!
Brian, 3-night trip

10/10 Exceptional

Beautiful and historical hotel, very comfortable and good location. Cast are very friendly and helpful. We loved and recommend.
Anderson, 3-night trip

10/10 Exceptional

EVERYONE and Everything was Superb and Premium
Prather, 6-night trip

10/10 Exceptional

Wonderful
Barry P, 10-night trip

2/10 Poor

Having traveled for 30 years and stayed in countless five-star hotels across Europe, this is the first time I've encountered a five-star hotel without hot water, forcing you to take a cold shower on a snowy day. When I called the front desk, there wasn't a single apology – utterly absurd! Five-star price for one-star quality! The housekeeping staff were so unbearably poor that they only came to "clean" after I complained; otherwise, they were just perfunctory!
JU YU, 2-night trip

10/10 Exceptional

So convenient to every where in city,clean and quiet.i am very happy and enjoyed
heni, 7-night trip

10/10 Exceptional

Excellent hotel with full broad choice included breakfast daily until 11:30. Spacious, quiet yet right on the Kärtner Ring with short access to city center, subway and trams and great walking paths. And what a glorious city.
Lobby at dawn
View from 5th floor room
David Fowler, 7-night trip

8/10 Very good

Located was great
Daniel, 3-night trip

10/10 Exceptional

The staff was super nice and the hotel is really nice
Gui Jun, 2-night trip

8/10 Very good

Good location and friendly helpful staff. Housekeeping was just okay
O, 2-night trip

10/10 Exceptional

Excelent experience
jose, 3-night trip

10/10 Exceptional

Exceptional property with everything you can ask for in a great location.
Daniel, 2-night trip

10/10 Exceptional

Nice stay in Wein. Perfect location, clise to many landmarks. Srafd was attentive and ready to help. I will definitely stay again if I ever will be in Wein.
Anzor, 1-night trip

8/10 Very good

I have stayed here numerous times over the last years. It’s at the point where it needs a serious makeover. Nothing really wrong with anything but just kinda stuffy.
Peter, 3-night trip

10/10 Exceptional

Excellent quality and fantastic location.
Abdalla, 1-night trip

10/10 Exceptional

Great place to stay
Kyle, 4-night trip

10/10 Exceptional

It was the staff that made the stay. Everyone one of them went out of their way to be helpful. Why Americans felt they had to push in and not wait I don't know!
Jonathan, 3-night trip

10/10 Exceptional

Really good hotel, restaurants are great, they have great breakfast, hotel staff was really kind, they allowed me to make my check-in earlier.
rodolfo, 3-night trip

10/10 Exceptional

Wonderful hotel in all respects, as always.
Thorvaldur, 7-night trip

10/10 Exceptional

A very nice place to stay.
Neil Denys, 3-night trip

10/10 Exceptional

Vienna 2025

Amazing stay in this hotel hospitality and the food was o
Joseph, 5-night trip

2/10 Poor

Horrible
Gentian, 4-night trip