When you stay at Help Yourself Hostels - Restelo, you'll be within a 10-minute drive of Rossio Square and Belém Tower. Also, Marquis of Pombal Square and Avenida da Liberdade are within a short drive.
Languages
English, Portuguese
At a glance
Hotel size
30 rooms
Arriving/Leaving
Check-in start time: 7:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Early check-in subject to availability
Late check-in subject to availability
Check-out time is 3:00 PM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 11:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cots (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Services
24-hour front desk
Luggage storage
Facilities
Terrace
Room amenities
What to enjoy
Individually furnished and decorated
Freshen up
Shower only
Bidet
Soap
Hairdryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Full-sized fridge/freezer
Freezer
Shared kitchen access
Oven
Toaster oven
Cookware, dishes and utensils
Dishwasher
High chair
Mixer
More
Shared accommodations
Fees & policies
Refundable deposits
Cash Breakage deposit: EUR 10 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Pets
Service animals exempt from fees
Pet deposit: EUR 50 per stay
Pets are allowed for an extra charge of EUR 5 per pet, per night
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts cash.
Also known as
Help Yourself Hostels Restelo
Help Yourself Hostels - Restelo Lisbon
Help Yourself Hostels - Restelo Hostel/Backpacker accommodation
Frequently asked questions
Does Help Yourself Hostels - Restelo offer free cancellation for a full refund?
Yes, Help Yourself Hostels - Restelo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Help Yourself Hostels - Restelo?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of EUR 5 per pet, per night, and there's also a deposit of EUR 50 per stay. Service animals are exempt from fees.
Is parking offered on site at Help Yourself Hostels - Restelo?
Sorry, there's no on-site parking at Help Yourself Hostels - Restelo.
What are the check-in and check-out times at Help Yourself Hostels - Restelo?
Check-in start time: 7:00 PM; check-in end time: midnight. Check-out time is 3:00 PM. Contactless social distancing and check-out are available.
Is there an on-site casino at Help Yourself Hostels - Restelo?
No, this hostel doesn't have a casino, but Estoril Casino (14-min drive) and Lisbon Casino (14-min drive) are both nearby.
What's the area around Help Yourself Hostels - Restelo like?
Help Yourself Hostels - Restelo is in Restelo, a short 20-minute walk from Jerónimos Monastery.
Help Yourself Hostels - Restelo Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.0/10
Staff & service
7.0/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
2/10 Poor
8 Aug 2024
Avoid at any cost if you can. They make you get bounced around between Expedia and them and simply do not care about the customers. This was the worst experience we have had during any of our trips worldwide. We should have looked closer at the other reviews before we booked here.
Arul
Arul, 15-night family trip
Verified Expedia guest review
10/10 Exceptional
24 July 2024
Easy parking
vito armando
vito armando, 1-night trip
Verified Expedia guest review
8/10 Very good
23 May 2024
Nice place in a calm area. Receptionist Richard did a great job in assisting me with any queries.
Vicento
Vicento, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 May 2024
I was at staying in this place for 4 nights and I have wonderful time, Staff and Owner are very helpful and friendly. House is charming
Yesi
Yesi, 5-night trip
Verified Expedia guest review
10/10 Exceptional
10 Jan 2024
Super hostel com um staff de primeira.
evaristo nunes de andrade
evaristo nunes de andrade, 1-night family trip
Verified Expedia guest review
2/10 Poor
21 Oct 2023
jander
jander, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Sept 2023
Simar
Simar, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 July 2023
100/100 Apesar que no tienes aire acondicionado, es una opción barata para ir a Lisboa. Es muy limpio y lindo.
Isabella
Isabella, 2-night family trip
Verified Expedia guest review
8/10 Very good
7 Oct 2022
Mario
Mario, 7-night trip
Verified Hotels.com guest review
8/10 Very good
29 Aug 2022
Its close to belem attractions and its a quiet place to sleep.
john
john, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 June 2022
Good
KARIM
KARIM, 4-night trip
Verified Expedia guest review
10/10 Exceptional
27 Sept 2021
Olga
Olga, 7-night trip
Verified Hotels.com guest review
2/10 Poor
13 Sept 2021
Not good for family with kids
Abdel Hamid
Abdel Hamid, 1-night family trip
Verified Expedia guest review
6/10 Good
9 Oct 2024
Ao chegar, foi avisado que eu deveria deixar uma taxa de 10 euros como garantia para caso eu perdesse a chave do quarto. Ao fazer o checkout as 11:00, não havia ninguém na recepção para me devolver a taxa, tive que ligar para um número que encontrei no Google para que alguém viesse me atender. Isso as 11:20 da manhã.
ANDRÉ
ANDRÉ, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 July 2024
Jonatan
Jonatan, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
14 May 2024
pierre-yves
pierre-yves, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 May 2024
Rui Manuel D
Rui Manuel D, 5-night family trip
Verified Hotels.com guest review
2/10 Poor
26 Mar 2024
Lo venden como apartahotel y es mentira, es una pensión, una casa comunitaria. Pero lo peor sin duda ha sido el trato recibido, totalmente despectivo desde el primer momento.
David
David, 5-night trip
Verified Hotels.com guest review
6/10 Good
1 Mar 2024
Regular, baja relación calidad-precio
Pagamos una habitación privada con 4 camas (2 literas). Los baños son compartidos (aunque no lo especifica la publicación). Hacia frio en Lisboa, y la ventana de la habitación no podía cerrarse del todo, y no tienen calefacción así que pasamos mucho frío. Pasamos muy poco tiempo ahí, el personal y le atención bastante promedio, la limpieza no muy buena. Pero por el costo que tiene, no puedes esperar mucho más. Francamente no regresaremos.
Mario
Mario, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Feb 2024
Gracias Señora Edirr
Muy bien, el personal muy amable y hacen de todo para que les entiendas aunque no hablen tu idioma.
La señora de limpieza (Edirr creo se llama) muy amable y hablaba más idiomas que el personal de recepción.
Diego Alejandro
Diego Alejandro, 2-night trip
Verified Hotels.com guest review
2/10 Poor
13 Feb 2024
MOHAMED
Verified Expedia guest review
8/10 Very good
21 Jan 2024
Richard is a kind and good person.
He helped me when I was in trouble.
thank you.
All the facilities were clean.
My complaint was that the triple bunk beds were noisy.