Experience the vibrant energy of Des Moines at Surety Hotel. Located near Iowa Events Center, this upscale hotel offers a fireplace in the lobby, an outdoor entertainment area, and two on-site restaurants with happy hour specials.
Des Moines International Airport (DSM) - 16 min drive
Restaurants
Starbucks - 3 min walk
Royal Mile - 4 min walk
Fongs Pizza - 5 min walk
Mash + MARROW - 4 min walk
Pho Real Kitchen And B - 4 min walk
About this property
Surety Hotel
When you stay at Surety Hotel, you'll be a short five-minute drive from Wells Fargo Arena and Drake University. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. Also, Iowa State Fairgrounds and Jordan Creek Town Center are within a short drive. The comfortable beds and helpful staff get great marks from fellow travellers.
Languages
English
At a glance
Hotel size
137 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Special check-in instructions
The property charges 2.68 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (USD 25 per night; includes in/out privileges)
Off-site parking within 98 ft (USD 25 per night)
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
2 restaurants
Bar/lounge
Coffee/tea in a common area
Private dining
Room service (limited hours)
What to do
Pool table
Winery tours nearby
Working away
4 meeting rooms
Co-working spaces
Conference space (2969 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Romance packages
Facilities
Safe-deposit box at front desk
Fireplace in reception
24-hour fitness centre
Banquet hall
Outdoor entertainment area
Outdoor furniture
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairwells
Closed-captioned TV
Step-free path to entrance
Room amenities
Be entertained
55-inch LED TV
Cable TV channels
Netflix
Hulu
Streaming services
Home comfort
Climate-controlled air conditioning and heating
Minibar
Bathrobes
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
Free local calls
Electrical adapters/chargers
More
Daily housekeeping
In-room safe
Special features
Dining
Mulberry Street Tavern – On-site restaurant. Guests can enjoy drinks at the bar. Happy hour is offered.
Outdoor Courtyard – On-site restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Surety Coffee Shop – On-site coffee shop. Open selected days.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 20 per person
Early check-in can be arranged for an extra charge of USD 50 (subject to availability)
Late check-in between noon and 2:00 PM can be arranged for an extra charge of USD 50
Credit card charges are subject to an extra charge of 2.68 per cent
Pets
Service animals exempt from fees
Pet deposit: USD 75 per stay
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Self-parking costs USD 25 per night with in/out privileges
Parking is available nearby and costs USD 25 per night (98 ft away)
Policies
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Cashless transactions are available.
Also known as
Surety Hotel Hotel
Surety Hotel Des Moines
Surety Hotel Hotel Des Moines
Frequently asked questions
Does Surety Hotel offer free cancellation for a full refund?
Yes, Surety Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Surety Hotel?
Yes, cats and dogs are welcome. There's a charge of USD 75 per accommodation, per stay, and there's also a deposit of USD 75 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Surety Hotel?
Yes. Self-parking costs USD 25 per night.
What are the check-in and check-out times at Surety Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge of USD 50 for early check-in (subject to availability). Check-out time is noon.
Is there an on-site casino at Surety Hotel?
No, this hotel doesn't have a casino, but Prairie Meadows Racetrack and Casino (15-min drive) is nearby.
What is there to do at Surety Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Surety Hotel?
Yes, there are 2 on-site restaurants.
What's the area around Surety Hotel like?
Surety Hotel is in Downtown Des Moines, a short 14-minute walk from Wells Fargo Arena and 7 minutes' walk from Des Moines Civic Center. Travellers say that the area is walkable and good for shopping.
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Surety Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
10 Mar 2025
Cool spot
Very nice hotel. Comfy bed, good restaurant
Elizabeth
Elizabeth, 1-night trip
10/10 Exceptional
8 Dec 2024
Great place to stay
Ismet
Ismet, 1-night trip
10/10 Exceptional
2 Mar 2025
Celebrating my daughter’s thirtieth birthday. It’s been amazing. Hotel is fabulous.
Roselle
Roselle, 1-night trip
10/10 Exceptional
29 Dec 2024
Rooms are beautiful, restaurant is amazing.
Natalie
Natalie, 1-night trip
6/10 Good
23 Mar 2025
Homeless people hanging out outside and coming in the lobby.
Making people uncomfortable
Average hotel
Bradley
Bradley, 1-night trip
10/10 Exceptional
25 Nov 2024
Wonderful hotel - great location and very nice staff and amenities!
Joshua
Joshua, 1-night trip
10/10 Exceptional
28 Nov 2024
Great hotel and staff
Thomas
Thomas, 2-night trip
10/10 Exceptional
6 Dec 2024
Amazing hotel! Great service and Great food! Beautiful quaint hotel!
Amie
Amie, 1-night trip
10/10 Exceptional
22 Dec 2024
Beautifully redone and rhe staff could not have been friendlier. We will absolutely stay again!
Jennie
Jennie, 1-night trip
10/10 Exceptional
16 Nov 2024
One of my favorite places to stay in Des Moines
Amy
Amy, 1-night trip
10/10 Exceptional
17 Dec 2024
Great clean room and comfortable.
Ardeth
Ardeth, 1-night trip
10/10 Exceptional
10 Feb 2025
Exceptional stay
After this stay, The Surety has become my favorite hotel in the Des Moines area. The room was clean, comfortable, well-designed, and had exceptional ambiance. It was also eco-friendly without being an inconvenience. Every staff member greeted me warmly and professionally. The coffee provided in the lobby was delicious, however, it would be even better if they had coffee options available in our room.
Michael
Michael, 1-night trip
10/10 Exceptional
4 Oct 2024
Beautiful hotel, clean, great staff!
Carrie
Carrie, 1-night trip
10/10 Exceptional
10 Dec 2024
Prettiest hotel. Nicest staff
whitney
whitney, 1-night trip
10/10 Exceptional
18 Nov 2024
Perfect stay
Very clean and stylish, the room was perfect, the restaurant had excellent food and cocktails, and the staff were all super helpful and friendly. Will absolutely stay again next time I’m in town.
Verified traveller
1-night trip
10/10 Exceptional
26 Nov 2024
Fantastic hotel
I absolutely love this hotel. So much that it’s my go to every time we travel through Des Moines. The staff is nice the hotel is super cute and always really clean.
Mansfield
Mansfield, 1-night trip
10/10 Exceptional
7 Nov 2024
The hotel and the room itself were absolutely gorgeous.
Andrew
Andrew, 1-night trip
10/10 Exceptional
9 Oct 2024
Enjoyed my stay in the hotel.
Yesenia
Yesenia, 2-night trip
10/10 Exceptional
11 Sept 2024
Beautiful hotel & wonderful resturant..... can't wait to go back!
Haley
Haley, 2-night trip
6/10 Good
4 Jan 2025
Staff was excellent.
Hotel property is a nice mix of new and old historic hotel.
More attention needs to be given to cleanliness: bathroom vanity, floors, bar top in breakfast area and outside perimeter.
Gregg
Gregg, 1-night trip
10/10 Exceptional
13 Nov 2024
The property is clean, has delicious food and the aesthetic is beautiful
Amanda
Amanda, 1-night trip
10/10 Exceptional
12 Oct 2024
Great hotel in downtown
Brett
Brett, 1-night trip
10/10 Exceptional
16 Nov 2024
Very friendly staff. Cool older renovated building. Bathroom and shower are great. Enjoyed our stay.