10/10 Exceptional
29 Dec 2024
Post-Christmas Getaway
The hotel was exceptionally clean and well maintained; the room was spacious, comfortable and quiet. Breakfast foods offered differed from day to day and each day a variety to select from, very tasty, warm foods kept warm and cold foods refrigerated. Wonderful breakfast. Cookies and hot cocoa were offered from 4 p.m. to 6 p.m. daily and were a great treat to look forward to after being out wandering the city all day. We arrived early at the hotel on Thursday December 26 and were greated warmly by Eduardo who allowed us to check in early which we so appreciated. We were also given complimentary garage parking because of the ongoing construction surrounding the hotel, we also so appreciated this gift to us. Eduardo was most helpful, courteous and friendly as was Jovanna who we spoke with at the front desk to check out on December 28. I had many questions regarding our final bill and Jovanna was very helpful, friendly and courteous; she adequately explained and confirmed to us the process of checking out, what was charged or not to be charged, something very important to us as we had experienced a few "checkout surprise charges" at other hotels around the country. We also struck up a very short conversation with Anita who was taking care of the breakfast foods as well as cleaning tables and greeting customers, a very hard-working friendly & gracious woman. We will definitely be returning to the Fairfield Inn & Suites in the very near future as we travel to San Diego often.
Teresa
Teresa, 2-night trip
Verified Hotels.com guest review