The people at the front desk were nice. We wanted a queen bed and was told when you book through third party that the room you request you might not get, gave us a double bed. When we got to the room, the room had a weird smell that we couldn't figure out, stuffy. White bed sheets were creamy and need to be replaced. The bathroom sink hole was dirty, the shower was clogged. No microwave, the plug to charge your phone next to the bed wasn't working so we had to charge our phone by the Tv. No one came to give us new towels when we left the room,. Overall the hotels needs to be cleaner, fresher. The floor near the bathroom was cracked.