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All properties in Florence, Tuscany, Italy
1 room, 2 adults

The Westin Excelsior, Florence

5-star5 stars
Piazza Ognissanti 3, Florence, FI, 50123, Italy

Riverfront hotel with 2 bars/lounges, near Ponte Vecchio
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • Everything everything everything everything! Nothing more to say perfectDec. 22, 2019
  • Staff are exceptional! Beautiful hotel in the best position in Florence!Dec. 3, 2019

The Westin Excelsior, Florence

from A$454
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking, River View
  • Room, 1 Single Bed, Non Smoking
  • Premium Room, 1 King Bed, Non Smoking
  • Premium Room, 1 King Bed, Non Smoking, River View
  • Junior Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Junior Suite, 1 King Bed, Non Smoking, River View
  • Junior Suite, 1 King Bed, Terrace, River View
  • Suite, 1 King Bed, Terrace, River View
  • Grand Suite, 1 King Bed, Non Smoking, River View
  • Presidential Suite, 1 King Bed, Terrace, River View

What’s around The Westin Excelsior, Florence


  • In Santa Maria Novella
  • Ponte Vecchio - 10 min walk
  • Piazza della Signoria - 11 min walk
  • Palazzo Vecchio - 12 min walk
  • Uffizi Gallery - 12 min walk
  • Cathedral of Santa Maria del Fiore - 12 min walk
  • Pitti Palace - 13 min walk
  • Piazza del Duomo - 14 min walk

Getting around

  • Peretola Airport (FLR) - 24 min drive
  • Florence Santa Maria Novella Station - 10 min walk
  • Porta al Prato Station - 12 min walk
  • Florence Statuto Station - 28 min walk
  • Florence-Cascine Station - 18 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 171 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others


  • Babysitting/childcare *


  • Pets stay free (dogs only)

  • Specific rooms only, restrictions apply *

  • 1 per room (up to 40 lbs)

  • Food and water bowls available


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *

  • Train station shuttle *


  • No parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Free use of nearby fitness centre
Working away
  • Business centre
  • Meeting rooms
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Height-adjustable showerhead
  • Lever door handles
Languages Spoken
  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


SE STO on Arno - This restaurant specializes in Mediterranean cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

ORVM Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The Westin Excelsior, Florence’s small print

Also known as

  • Westin Excelsior Florence Hotel
  • Westin Florence Excelsior
  • Westin Excelsior Florence Hotel
  • Westin Excelsior
  • The Westin Excelsior, Florence Hotel
  • The Westin Excelsior, Florence Florence
  • The Westin Excelsior, Florence Hotel Florence
  • Westin Excelsior Hotel
  • Westin Excelsior Florence
  • Westin Excelsior
  • Florence Westin Excelsior
  • Westin Excelsior Florence
  • Westin Excelsior Hotel
  • Westin Excelsior Hotel Florence
  • Westin Florence


All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

Parking is available nearby and costs EUR 33 per day

Rollaway beds are available for EUR 80.0 per night

Buffet breakfast is offered for an extra charge of EUR 44.50 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 105 per person (one-way)

Train station pick-up and train station drop-off service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Westin Excelsior, Florence

  • Does The Westin Excelsior, Florence offer free cancellation for a full refund?
    Yes, The Westin Excelsior, Florence does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at The Westin Excelsior, Florence?
    Sorry, there's no parking at The Westin Excelsior, Florence.
  • Are pets allowed at The Westin Excelsior, Florence?
    Yes, dogs stay free, with a limit of 1 per room and maximum weight of 40 lbs per pet.
  • What are the check-in and check-out times at The Westin Excelsior, Florence?
    You can check in from 3 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near The Westin Excelsior, Florence?
    Yes, there's an onsite restaurant that serves Mediterranean cuisine. Nearby restaurants include 13 Gobbi$$-$$$ стейк (1-min walk), Trattoria Sostanza (2-min walk), and Osteria dei Centopoveri (3-min walk).
  • Is airport shuttle service offered by The Westin Excelsior, Florence?
    Yes, an airport shuttle is available. The charge is EUR 105 per person one-way.

Recent reviews

Exceptional 9.4 From 90 reviews

Exceptional 10.0
Absolutely wonderful experience From the moment we arrived exhausted from our Travel staff was attentive.The gentleman took our luggage placed in our room .Checking out again easy At 4:00 am within minutes our taxi had arrived Overall an exceptional experience.Definetly Would recommend this hotel
Eva, us6 night family trip
Very good 8.0
No complaint
Staff is not too attentive to customers’ but hotel room is very comfy but dated. Location is good but not excellent.
Donna, hk1 night trip with friends
Exceptional 10.0
Westin Excelsior
Amazing hotel! I will definitely be back!
Deborah, us4 night trip with friends
Exceptional 10.0
Definitely one of the best hotels in the city.
The hotel has very convenient location and the staff is so friendly and helpful, trying to prebook some tours and guide for us , we had really great time as a family .
Hendrik, us3 night family trip
Very good 8.0
Summer in Florence
Very nice hotel and great location. Enjoyed stay very much.
us1 night romance trip
Very good 8.0
Comfortable and calm Florence hotel
Lovely and conveniently located in Florence! Full room service offerings!
Gabriel, ca2 night romance trip
Exceptional 10.0
Fantastic old fashioned hotel
I loved everything about this hotel, the staff, the location and the old fashioned atmosphere. The rooms are huge. Room service was excellent - got my delicious pasta after only 15 minutes. Breakfast was very good - The only little thing I was missing was coffee/tea facilities in the room. Hopefully, it will be added one day. Will definitely return to this lovely place.
Marianne, ie1 night trip
Exceptional 10.0
Good stay
Very nice place to stay. Central Location. Good shopping, restaurants, and museums walking distance.
us2 night romance trip
Exceptional 10.0
Wonderful room
Amazing stay
in1 night romance trip
Exceptional 10.0
The service and suite were absolutely amazing!
Peter, us1 night romance trip

The Westin Excelsior, Florence

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