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All properties in Florence, Tuscany, Italy
1 room, 2 adults

The St. Regis Florence

5-star5 stars
Piazza Ognissanti 1, Florence, FI, 50123, Italy

Luxury hotel with spa, near Ponte Vecchio
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • The hotel lobbies, lounges and other exterior areas are very new and luxurious. However,…Nov. 13, 2017
  • I would never book this hotel again. Terrible customer service. Mar. 6, 2020

The St. Regis Florence

What’s around The St. Regis Florence


  • In Santa Maria Novella
  • Ponte Vecchio - 11 min walk
  • Piazza della Signoria - 12 min walk
  • Uffizi Gallery - 13 min walk
  • Palazzo Vecchio - 13 min walk
  • Cathedral of Santa Maria del Fiore - 13 min walk
  • Pitti Palace - 14 min walk
  • Piazza del Duomo - 15 min walk

Getting around

  • Peretola Airport (FLR) - 22 min drive
  • Florence Santa Maria Novella Station - 10 min walk
  • Porta al Prato Station - 12 min walk
  • Florence Statuto Station - 28 min walk
  • Florence-Cascine Station - 17 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 99 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others


  • Babysitting/childcare *


  • Pets stay free (dogs and cats only)

  • Restrictions apply *

  • 1 per room (up to 40 lbs)

  • Food and water bowls available


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *

  • Train station pick-up


  • Valet parking * on site


  • Area shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
Working away
  • Business centre
  • Meeting rooms
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Accessible bathroom
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Lever door handles
Languages Spoken
  • English
  • Italian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Iridium Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open select days.


Winter Garden - This fine-dining restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The St. Regis Florence is listed in the 2012 Condé Nast Traveler Top 100 List and the 2020 Travel + Leisure 500.

The St. Regis Florence’s small print

Also known as

  • St. Regis Florence Hotel
  • St. Regis Florence
  • Grand Hotel Florence
  • The St. Regis Florence Hotel Florence
  • Florence Grand Hotel
  • Grand Hotel Florence
  • The St. Regis Florence Hotel Florence
  • The St. Regis Florence Florence
  • The St. Regis Florence Hotel Florence


All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

Valet parking costs EUR 33 per night

Buffet breakfast is offered for an extra charge of EUR 45 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 105 per person (one-way)

Train station pick-up service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The St. Regis Florence

  • Does The St. Regis Florence offer free cancellation for a full refund?
    Yes, The St. Regis Florence does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is The St. Regis Florence currently open?
    This property is closed until further notice.
  • What are the cleanliness and hygiene measures currently in place at The St. Regis Florence?
    This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Is parking offered on site at The St. Regis Florence?
    Yes. Valet parking costs EUR 33 per night.
  • Are pets allowed at The St. Regis Florence?
    Yes, cats and dogs stay free, with a limit of 1 per room and maximum weight of 40 lbs per pet.
  • What are the check-in and check-out times at The St. Regis Florence?
    You can check in from 3:00 PM to anytime. Check-out time is noon.
  • Are there restaurants at or near The St. Regis Florence?
    Yes, there's an onsite restaurant that serves Mediterranean cuisine. Nearby restaurants include Trattoria il Contadino (4-min walk), Osteria dei Centopoveri (4-min walk), and Osteria di Giovanni (4-min walk).
  • Is airport shuttle service offered by The St. Regis Florence?
    Yes, an airport shuttle is available. The charge is EUR 105 per person one-way.

Recent reviews

Exceptional 9.4 From 55 reviews

Exceptional 10.0
The best florentine retreat
Friendly staff beautiful building
Lorenzo, us1 night family trip
Exceptional 10.0
Incredible Service
Incredible service- the Concierges Marco and Aldo helped ensure our trip was unforgettable. The location is perfect- close to everything.
Morgan, us1 night trip with friends
Exceptional 10.0
La Dolce Vita
Great location for exploring the city center! Loved the champagne greeting down in the bar area.
Elizabeth, us1 night family trip
Very good 8.0
You called me while i was out shopping and told me i had to vacate my room because i wasn't regiatered to continue my stay. Horrified me. You were in fact wrong. No formal apology.
Patricia A, us6 night trip with friends
Exceptional 10.0
Amazing Service and Location
Amazing Service and Location
Jose Ignacio, us3 night romance trip
Exceptional 10.0
5 Star plus attention
I cannot begin to express how well the St Regis Florence took care of us! From check in to the end of our stay. The concierge went above and beyond to take care of all of our needs! The bar and restaurant servers and sommelier went out of their way to make sure we were served well and even gave us some great tips on wineries to visit in the Tuscany area!! Will return to stay with them on our next visit to Italy! Thanks St Regis
Cathleen, us3 night romance trip
Exceptional 10.0
Simply exceptional
Beautiful hotel and wonderful staff! I've stayed at this property several times in the past. Great location right on the Arno River, quiet neighborhood. The property is classically elegant and the staff are extremely well trained and helpful. The suites on the 4th floor are amazing, ours had a balcony overlooking the Arno and our butlers were extremely helpful. This will be our first choice the next time we are in Florence.
Victor, us2 night romance trip
Exceptional 10.0
Top hotel
Lorenzo, us1 night family trip
Exceptional 10.0
Close to perfection.
This property is located right next to the river just a few short blocks form The Ponte Vecchio in one direction and main piazzas surrounded by high end shopping in another direction. It fronts onto a small piazza with no immediate car traffic nearby. The property is expectantly smartly decorated with great service and an especially inviting main room to accommodate gathering for conversation along with a great food and bar menu and very attentive staff. This property offered close to everything you might expect from this high end brand.
EARL, us3 night family trip

The St. Regis Florence

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