Charlotte-Douglas International Airport (CLT) - 23 min drive
Charlotte Station - 18 min drive
Kannapolis Station - 26 min drive
Restaurants
Chick-fil-A - 16 min walk
Panera Bread - 2 min drive
McDonald's - 17 min walk
Chipotle Mexican Grill - 8 min walk
Zaxbys Chicken Fingers & Buffalo Wings - 17 min walk
About this property
Courtyard by Marriott Charlotte Lake Norman
At Courtyard by Marriott Charlotte Lake Norman, you'll be within a 10-minute drive of Lake Norman and Northlake Mall. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Bistro, which serves American cuisine and is open for breakfast and dinner. Other highlights include a fitness centre and a bar/lounge.
Languages
English
At a glance
Hotel size
90 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
What to do
Golf lessons nearby
Hiking/biking trails nearby
Mountain biking nearby
Sailing nearby
Waterskiing nearby
Working away
Business centre
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Facilities
Safe-deposit box at front desk
Library
Television in common areas
Fitness centre
An indoor pool
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Height-adjustable showerheads
Grab bar near toilet
Grab bar in bath
Transfer shower
Lever door handles
Room amenities
Be entertained
LCD television
Premium cable channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
The Bistro – This bistro specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Refundable deposits
A damage deposit of USD 100.00 will be collected before check-in
Optional extras
To-go breakfast is offered for an extra charge of approximately USD 13.00 per person
Renovations and closures
The property will be renovating from 6 February 2024 to 31 December 2024 (completion date subject to change). The following areas are affected:
Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Courtyard Charlotte Lake Norman
Courtyard Lake Norman
Courtyard Marriott Charlotte Lake Norman Hotel
Courtyard Marriott Charlotte Lake Norman Hotel Huntersville
Courtyard Marriott Charlotte Lake Norman Huntersville
Courtyard Marriott Lake Norman
Courtyard Marriott Charlotte Lake Norman
Courtyard by Marriott Charlotte Lake Norman Hotel
Courtyard by Marriott Charlotte Lake Norman Huntersville
Courtyard by Marriott Charlotte Lake Norman Hotel Huntersville
Frequently asked questions
Does Courtyard by Marriott Charlotte Lake Norman offer free cancellation for a full refund?
Yes, Courtyard by Marriott Charlotte Lake Norman does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Courtyard by Marriott Charlotte Lake Norman?
Yes, there's an indoor pool.
Are pets allowed at Courtyard by Marriott Charlotte Lake Norman?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Courtyard by Marriott Charlotte Lake Norman?
Yes, there's free self parking.
What are the check-in and check-out times at Courtyard by Marriott Charlotte Lake Norman?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Courtyard by Marriott Charlotte Lake Norman and nearby?
Have fun with activities such as hiking, mountain biking and sailing, and practise your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre.
Are there restaurants at or near Courtyard by Marriott Charlotte Lake Norman?
Yes, The Bistro offers American cuisine.
What's the area around Courtyard by Marriott Charlotte Lake Norman like?
Courtyard by Marriott Charlotte Lake Norman is a short 9-minute walk from Birkdale Village and 9 minutes' walk from Kilwins.
Courtyard by Marriott Charlotte Lake Norman Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
6.6/10
Amenities
8.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
4/10 Fair
15 Dec 2024
Dated and mold in the shower. The cost of a glass of wine at the bar was ridiculous! The check in women was very cold and unfriendly. The fitness center treadmills need to be replaced.
Joshua
Joshua, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Nov 2024
We finally were able to get a night away without children. Brittany at the front desk was so sweet! The room was wonderful. The location was perfect to walk to restaurants. Easy access to 77. The overall stay was just wonderful. We highly recommend and will return.
Jacob
Jacob, 1-night trip
Verified Hotels.com guest review
6/10 Good
17 Nov 2024
It is what it is
Booked specifically for pool but this was under reno apparently which would have been nice to know…friendly staff, comfy bed, and conveniently located to all the things. Bring a noise machine…thin doors let you hear everything happening in the halls.
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
6 Nov 2024
Crystal
Crystal, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Nov 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 Oct 2024
Impressed
I had a wonderful stay. The bed was extremely comfortable and was impressed that the shower was hot each time. The front desk staff especially during the check out was very pleasant and Orlando made sure I did not have any concerns or issues with our stay. I will definitely be back!
Rachel
Rachel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Oct 2024
Michael
Michael, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 Oct 2024
Kevin
Kevin, 3-night trip
Verified Hotels.com guest review
4/10 Fair
7 Oct 2024
Night staff not helpful
The person who checked us in was nice. The room was acceptable. Then the smoke detector low battery went off at 3 am multiple times. I found the phone to call the front desk, it was disconnected. I used my cell phone to call the front desk. The woman said her monitor showed no fire. She told me to disconnect the battery from the smoke detector and someone would come in the morning to fix it. She said the phones were being updated and some of them were not working. I expressed more concern for safety, and she did not seem to be able to help at all. Needless to say I was unable to sleep the rest of the night because I was so mad and concerned. Upon checkout, there was no one at the front desk. Just a bowl to put your key in.
Verified traveller
1-night family trip
Verified Hotels.com guest review
6/10 Good
5 Oct 2024
I think it would have been better if the pool was open.
Yvette
Yvette, 1-night family trip
Verified Hotels.com guest review
6/10 Good
29 Sept 2024
The staff was super amazing and welcoming in every way. Room was spacious but definitely needs some updates and minor repairs. I’m not sure if it was the A/C unit or the cars parked outside that was super loud all night and morning long.
Other than that for a one night stay, i guess I can’t comodín too much.
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
6/10 Good
29 Sept 2024
Scott
Scott, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Sept 2024
Great location, near stuff but very quiet. Property very clean and with everything you would need. Staff friendly and attentive. Would visit again.
Miss Tracy
Miss Tracy, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Sept 2024
The staff was great especially Ann
DAVID
DAVID, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 Sept 2024
The staff was very helpful and the front desk was especially helpful upon arrival. One particular staff member I believe went over and beyond to make us feel at home and welcomed. Annie at the front desk took good care of us and made sure our stay was comfortable and enjoying. Thank you Annie for making us feel welcomed.
steve
steve, 4-night trip
Verified Expedia guest review
10/10 Exceptional
19 Aug 2024
Sean
Sean, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Aug 2024
It was a great one night stay…
Phyllis
Phyllis, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
12 Aug 2024
Not up to Marriott’s standards
They stay was ok we booked this hotel because of the pool after we check in we’re told the pool was out of order and wouldn’t be in working order until September. Worker said the owner didn’t want to buy the part for the pool just yet. The chair in the room had crumbled up granola bars all in it. We needed plug ins for two bi-pap machines and the plug ins was so worn out they would barely hold the plugs for the machines. Staff was very nice just the place wasn’t up to marriotts standards.
Stephanie
Stephanie, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
29 July 2024
Kristina
Kristina, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
23 July 2024
Christopher
Christopher, 1-night trip
Verified Expedia guest review
4/10 Fair
22 July 2024
Hotel staff was friendly, bed was uncomfortable and we were super disappointed that we specifically chose a hotel with a pool for our children only to check in and find out after seeing a sign on the door that the pool was out of order. We even mentioned to the clerk while checking in that we brought our kids to relax and swim and she didn't say a word about the pool being closed.
Brandon
Brandon, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
20 July 2024
Staff was extremely polite and courteous. When I had a problem with my room it was handled immediately. Very nice, clean and quiet hotel.
Carletta
Carletta, 2-night trip
Verified Expedia guest review
4/10 Fair
12 July 2024
The mattresses are very soft, not comfortable to sleep
Tatiana
Tatiana, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 July 2024
James
James, 5-night business trip
Verified Hotels.com guest review
4/10 Fair
7 July 2024
Not great
Hotel is clean and staff is friendly. However, the air conditioner could not keep our room cool and the pool is out of service.