Found a better price?
Let us know and we’ll match it.More infoOpens in a new window
3-star hotel with indoor pool, near Birch Run Premium Outlets
Room was clean, staff was friendly. The only items that need to be addressed were pillows…
May 7, 2022
This complex needs to be renovated very badly. Worn out everything, and smells musty!
May 5, 2022
This property advises that it adheres to Safety Protocol (Radisson), SafeStay (AHLA - USA), and Safe Travels (WTTC - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
Contactless check-out is available.
Individually-wrapped food options are available for breakfast.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).
This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global).
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
*See fees & policies for additional details or extra charges
We went for a robotics comp. It was in a very safe area right outside the outlet mall and a starbucks:). The only thing I would say is have the pool hours until 10 not 11 as our room was right next to the pool :(
christy, 3 night business trip, Apr. 13, 2022
Verified Hotels.com guest review
Shower no pressure. Head was a wand that was taped to the wall. Sheets had brown spots. Carpet stains. Door safety lock loose. Door trim held on with drywall screws.
Richard, 1 night business trip, Apr. 5, 2022
Verified Hotels.com guest review
Horrible stay beds were lumpy, tilted, hard, shower was scolding hot or ice cold burned my skin, sink was flooding, no plug in bathtub, Jacuzzi was filthy had brown stuff floating on top foam floating on top, disgusting! over chlorinated was burning our eyes couldn’t tolerate it our eyes were burning & watering! Live Silverfish on my pillow! Parking was full, I was moved to room next door after I was burned from hot shower! New room fridge was extremely loud! This was my daughter and I first get away together and it was ruined by this horrible stay. We were very uncountable and couldn’t just chill in pool like we planned. There was no coffee creamer out, cold coffee in Lobby in the evening! No refund! No compensation! Bed pillows were throw pillow size. The Heath department should be called about the pool!
Rabecca, 4 night family trip, Apr. 2, 2022
Verified Hotels.com guest review
Check in was ok didn’t have the room that I was reserved, gave me a different room instead, hardly any hot water for morning shower, peoples kids we’re running up & down the halls talking loud late evening & early morning, room next door was an adjoining room & their kids messing around with the door trying to open it then they were talking & screaming out loud up till 1 am in the morning, so needless to say that I didn’t get a good rest at all after driving for 9 hours all because of inconsiderable parenting.
Nicholas, 1 night business trip, Apr. 1, 2022
Verified Hotels.com guest review
Steven, 1 night family trip, Mar. 30, 2022
Verified Hotels.com guest review
Asked for a room with jetted tub no effort was made to accommodate my reservation
Jerome, 2 night trip, Mar. 25, 2022
Verified Hotels.com guest review
Good, not many tv channels. Phone didn't work.
Michelle, 1 night family trip, Mar. 18, 2022
Verified Hotels.com guest review
breakfast was amazing, but the room itself wasnt really.. the hearer made weird noises, the fridge wasnt even plugged in, hair and dust everywhere. bed was super uncomfortable. the door didnt even close all the way and there was a really big gap so i know everyone heard everything i was doing. shower was not good at all, and the towels were stained. i definitely will just be sticking to the hampton inn on my time back to birch ryb.
Ashley, 1 night trip, Feb. 20, 2022
Verified Hotels.com guest review
This place was just ok. It was a place to spend the night. Queen size bed seemed more like a double size but it was comfortable. Bathroom was small.
Jim, 1 night trip, Feb. 18, 2022
Verified Hotels.com guest review
Last minute decision and the stay was excellent. Great staff
Ethel, 1 night trip, Feb. 15, 2022
Verified Hotels.com guest review