The Prince of Wales puts you a short five-minute drive from Surrey Hills.
Languages
English
At a glance
Hotel size
4 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Bar/lounge
What to do
Ping pong
Room amenities
Be entertained
Television
Stay connected
WiFi
Fees & policies
Policies
This property does not have lifts.
This property accepts credit cards.
Also known as
The Prince of Wales Reigate
The Prince of Wales Guesthouse
The Prince of Wales Guesthouse Reigate
Frequently asked questions
Does The Prince of Wales offer free cancellation for a full refund?
Yes, The Prince of Wales does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Prince of Wales?
Sorry, pets aren't allowed.
Is parking offered on site at The Prince of Wales?
Yes, there's free self parking.
What are the check-in and check-out times at The Prince of Wales?
Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Check-out time is 11:00 AM.
What's the area around The Prince of Wales like?
The Prince of Wales is a short 1-minute walk from Reigate Station and 8 minutes' walk from Tunnel Road Caves.
The Prince of Wales Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.4/10
Cleanliness
6.4/10
Staff & service
2.8/10
Amenities
5.4/10
Property conditions & facilities
5.2/10
Eco-friendliness
Reviews
2/10 Poor
8 Aug 2024
DO NOT STAY!
Do not stay! Started out by getting given the wrong room. After waiting an hour got to my actual room. My room hadn’t been cleaned, there was no toilet paper, the lock on the door didn’t work and the lamp was missing a bulb. It was revolting.
Lewis
Lewis, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
25 July 2024
Room was dirty needs good deep clean whisky glass on bedside cabinet with drink in it no heating dirty bin in the bathroom with ladies ust sts in it everwhere in the room dusty bathroom towels well used needs new ones needs new quols as quilt all lumpy all rooms are on top floor 3 flights of stsirs ropm very dated needs sprucing up with deep clean its not a 7 star reveiw
elizabeth
elizabeth, 1-night business trip
Verified Expedia guest review
2/10 Poor
24 July 2024
Hasina
Hasina, 1-night trip
Verified Expedia guest review
2/10 Poor
23 July 2024
Just Bad..
Should have read the reviews for the rooms..
Only stayed the one night, won't be back.
- Room 7 looked like it was in use when I walked in.. bed was hardly made.
-Bed had bits of grit and hairs when checked.
- The Room came with a 'Private Bathroom' which was across the hall from the room.. had no bath.. was accessible to everyone staying at the hotel.. and could not be locked, meaning I had to hold my hand against the door whilst using the toilet to prevent anyone trying to join me.
- Complimentary tea and coffee.. there was a box on a cabinet that had the reminents of tea and coffee sachets but looked uses with very little in it.. again seemed like the room hadn't been serviced or cleaned.
- Room looked like it hadn't been cleaned this year with dirt, hair and bits on the floor.
-Walls were spattered in some areas with dried substances.
-There is a blip sound like a fluorescent tube flickering every 46 seconds somewhere outside the door... this kept me up most the night..
-Room faces reigate train station.. last train was at around 23:30.. first train was 05:15... it's not something that can be ignored.
-Room was very hot even on a mild day.. no fan provided
-Tea mugs in the room were absolutely filthy.. looked like they belonged on a building site.
-The shower and toilet were grim with used toiletries left in the shower cubicle.. along with public hairs..
-Again there was no sign the ablutions had been cleaned recently.
-Light bulbs in the room and
Gary
Gary, 1-night trip
Verified Hotels.com guest review
6/10 Good
16 July 2024
Im glad it was just one night.
Nick
Nick, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
29 June 2024
The room was absolutely filthy, the bed sheet had stains, the carpet hadn't been hoovered for what looked like weeks. The toilet was dirty and empty complimentary toiletries left in shower cubicle The tap for the basin was very wobbly and wasn't secured to the base properly. Tea and coffee facilities were left un-stocked. I could go on! Once I notified them of these issues they rectified some, but not all issues. Overall it was totally unacceptable for the price. The pub looks nice from the outside but it stops there unfortunately. They're really missing a trick here because it could/should be so much nicer! Very disapointing.
Paul
Paul, 1-night trip
Verified Expedia guest review
2/10 Poor
25 May 2024
not worth the cost
It is poor accommodation not worth the money, far better staying at a travel lodge or similar
Nigel
Nigel, 1-night trip
Verified Hotels.com guest review
6/10 Good
17 Apr 2024
Fire alarm went off at 0400 which appeared to be a false alarm , no staff came round to update us just turned off the alarm.
Colin
Colin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 Apr 2024
John
John, 2-night trip
Verified Expedia guest review
6/10 Good
20 Mar 2024
William (Billy)
William (Billy), 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 Nov 2023
Tara
Tara, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 Aug 2023
Great staff and very friendly... sunny beer garden!
Mark
Mark, 1-night business trip
Verified Hotels.com guest review
6/10 Good
6 Mar 2023
wayne
wayne, 1-night trip
Verified Hotels.com guest review
2/10 Poor
23 Feb 2023
Ellis
Ellis, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
22 Feb 2023
This was a bit of a panic booking and learned the mistake of not reading reviews. There is a lot that could be improved upon at this property. When we checked in they seemed almost surprised and then after waiting whilst the host went to "deal with a pizza", we were led to our room. It was very dated, very basic, had no towels, no cups for the coffee and tea but best of all! Still had poo in the loo from the previous visitors. The website also clearly said bed and breakfast but there was no breakfast available. My advice would be pay the extra 320 and stay at Reigate Manor.
Alasdair
Alasdair, 1-night romance trip
Verified Expedia guest review
8/10 Very good
24 Oct 2022
Pleasant
Just what we needed for us to enjoy our family function
Simon
Simon, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 Aug 2022
Prince of Wales - Reigate
For a budget stop over this was excellent. Lovely clean room and facilities. Right by Reigate station for anyone wishing to commute into the city.
Bar downstairs was well stocked and seemed popular with the locals. Basic but acceptable food available up until 2100.
Happy to return if in the area again.
Vanessa
Vanessa, 1-night business trip
Verified Hotels.com guest review
6/10 Good
22 Aug 2022
Anne
Anne, 6-night trip
Verified Hotels.com guest review
6/10 Good
2 June 2022
Terry
Terry, 1-night trip
Verified Hotels.com guest review
2/10 Poor
30 May 2022
DO NOT WASTE YOUR MONEY!!!
Arrived at the hotel, downstairs was fine but the room was disgusting. Didn't stay the rest of the weeks booking. There was what looked like faeces stains on a pillow, dirty make-up pads left in the room it had obviously not been cleaned in preparation for my stay. The picture of the showerhead says it all. When I complained to Hotels.Com they informed me they could not get in touch with the hotel to offer a refund so I had paid 4 nights in full for a one night stay. Stick to being a pub and do not offer services for places to stay as the majority of the reviews here say the cleanliness and attitude is shocking
stuart
stuart, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
1 Feb 2022
Lovely staff, top pub, tired rooms
The pub itself is great, and the staff were very helpful and friendly. The rooms are old and basic though. Handy for Gatwick etc.
Lee
Lee, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
3 Oct 2021
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
6/10 Good
18 Sept 2021
Ok
Ok
Adrian
Adrian, 2-night business trip
Verified Hotels.com guest review
6/10 Good
9 Sept 2021
Darren
Darren, 2-night trip
Verified Expedia guest review
10/10 Exceptional
26 Aug 2021
Friendly staff
Good service, good clean room, place is a bit dated but for a budget place to stay while away with work pretty good. Staff were really friendly.